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CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Merton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0203 811 7082

Lines open until 5:30 PM

Existing customer
0203 879 9085

Lines open until 7:00 PM

New customer
0203 811 7082

Lines open until 5:30 PM

Existing customer
0203 879 9085

Visiting care and home care in Merton

While the area of Merton encompasses lots of areas with significant histories and claims to fame, the local area also has the honour of being where much of the filming for ITV drama ‘The Bill’ took place, especially in Colliers Wood and Mitcham. There are also various styles of historic buildings to be seen in the area, enough to keep even the most obsessive architect happy.

Despite already having a well-established local branch in Wimbledon, at Helping Hands we felt we should get to know the wider Merton area better. This is because we feel there are still people in the local area who aren’t aware that they could remain living in the home they love to receive care, rather than move into residential care homes. And because our visiting and live-in care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can always depend on our exceptional service delivery.

Quality care at home

From short term support to longer term visits and live-in care, our Merton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Merton care team
Tom Bollingmore
Tom Bollingmore

Branch Care Manager

I've worked in the care sector for nearly 20 years, beginning as a carer in a nursing home at 18. I joined Helping Hands because...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
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Fully regulated by the CQC

Our Merton branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Merton

Our home care services aren’t like other care companies’; we’re wholly focussed on ensuring our customers live the very best life they can at home, remaining as independent and comfortable as possible, for as long as possible. We’ve been delivering exceptional care at home since we were established in 1989, offering support with personal care, housekeeping, meal preparation, medication management, and much more.

24/7 live in care support

Live-in care takes care at home to another level. By having a carer living in your home you’ll enjoy a continuation of your daily routine, and company whenever you want it. Loneliness and isolation are one of the things that dominate older people’s lives, so by knowing there’s someone there whenever you want companionship is a weight off yours and your loved ones’ minds. They’ll support you both inside and outside the home to ensure you live your very best life.

Why Helping Hands is better than a care agency in Merton

We’re not a care agency, we’re a private home care company, and when you know the differences, they’re glaringly obvious. For instance, a care agency is usually only involved in finding you a carer from their books, and once that’s done they’ll have little involvement moving forward. They’ll often charge you and the carer high fees for ‘matching’ you, whereas we always include this crucial step in our price. We’ll also manage every aspect of your care journey from the first time you contact us, reassuring you and your loved ones that you’re not on your own at this stressful time.

Qualified carers providing a variety of care services in Merton

Our carers are amazing at what they do, but that’s because we only choose exceptional people to work for us. We consider personal qualities such as compassion and kindness to be more important than experience, after all, we can teach them all the practical skills they’ll need but we can’t teach them to care. We’re also proud that so many of our managers began as carers with us, choosing to spend their career with us and building on their experience to even better serve our customers.

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Branch information
Address

Helping Hands Wimbledon, 35 Church Road, Wimbledon, SW19 5DQ

Show in maps Merton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed