Assisted Living in Middlesbrough

As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to all branch staff, carers and customers. Within my role I aim to ensure compliance and quality for staff and customers is met in line with CQC standards and legislative requirements.
I joined the care industry when my children became independent as I wanted to make a difference to people's lives and enable them to live independently and safely at home. I quickly built up professional relationships in the care sector and enjoyed the role of carer, this then inspired me to climb the career ladder, eventually taking the role of Branch Manager.
I am proud to work for Helping Hands as it is a very family-orientated company with high values, plus the training and support is outstanding. I feel my team of carers are compassionate about their role and I am able to guide them along their journey. If I come across any obstacles then I will gain support to enable us to work together as a team.
I have been married for 35 years and have 3 children, who have now provided us with 6 grandchildren. I enjoy rugby and support Saint Helens rugby league, and I like to attend the games when I am able to. I also enjoy holidays abroad and spending time with our friends at weekends.

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands in 2017, I'm proud to contribute to their premium, innovative homecare service. My background is in physiology, and I've worked in both acute and community settings. Outside of work, I enjoy reading and spending time with my fiancé and two children.

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.

I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.