Website Reviews for Middlesbrough

Middlesbrough branch is an amazing company to work for. I have worked with them for 2 and a half years and I really love my job. Its a very rewarding job, The manager, the office staff and the carers I work with are great. Always supportive and friendly. I would highly recommend them as a company for a client or an employee.

Absolutely amazing company who always goes above and beyond. The care is second to none and the carers are extremely kind, pleasant and understanding.

Excellent staff especially Rachel who ALWAYS goes above and beyond. Shes not just my carer shes actually my friend!! x

I'm very happy with all .my carers that regularly come in especially Rachel and Wayne . There very caring and always consider my feelings .

I am extremely happy with the service and everyone is very friendly. Rachel who's our main carer always goes above and beyond and it never becomes unnoticed. I cant thank everyone enough. Myself and doreen are so greatful.

Helping Hands has been a life saver for my father this last year, providing excellent care. A special mention to Tommy who goes out of his way to to provide great support.

Very efficient service, extremely competent carers and my brother is very satisfied with the care provided.

Absolutely amazing caring company. The care we received from the 1st phone call was wonderful. From Sue who did the assessments, Tommy who did the review everyone was interested in my dad. was caring and concerned for dad and me. But special mention to all who cared for dad, but a special mention to Abigail. She was so kind and gentle to my dad, he enjoyed her visits and easily accepted her care. As a family we hope she goes on to an amazing career in care. my dad often said how good the care was he recieved.

Susan was patient and listened to Mum and made us feel comfortable.

Kind and clear.

Very knowledgable and helpful young lady. Really appreciated her advice and info.

So helpful, understanding and easy. Thank you.

good listening skills empathy and reassurance

Punctual, friendly, informed, helpful, nice attitude.

Sue lawn was friendly and thorough and I feel confident that she will help to provide good care for my mother.

Very friendly person on the end of the call, who was happy to help

It was a clear, two way conversation that identified my care needs and put the process into motion.

Helpful

Friendly, informative and lovely with our Mum

Friendly and helpful

Efficient and informative

The lady that answers the phone was very helpful understanding and explained everything in an excellent manner

Maurice was happy and that's the most important thing for us.

We don't live in your area so picked you out from your website. It was informative and gave us the information we required. On contacting your office we were able to set the ball rolling to put in place care for my father in law.

Efficient and sympathetic and professional

Susie listened well to our needs and included my father in the discussion and helped us formulate a plan of care.

I felt very relieved & reassured after speaking to Chris.

Good customer service

Pheobe was very professional & helpful

Very polite, friendly and caring

Very professional attitude. Polite. Efficient

Carers are lovely with my dad I am really grateful the care they are providing

Melanie answered what I needed to know and was polite

All questions answered very politely.