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Lines open until 5:30 PM

Existing customer
01642 049950

Lines open until 5:30 PM

Existing customer
01642 049950

Visiting care and home care in Middlesbrough

As a small town in the North East of England, Middlesbrough has played a big part in the development of our world. As the steel export for the Sydney Harbour Bridge and the birthplace of one of the most famous maritime explorers in History – Captain James Cook – it is now also home to a dedicated team of Helping Hands carers.

Helping Hands in Middlesbrough are here to support your loved one with CQC regulated visiting care from as little as 30 minutes per week, to live-in care for full-time assistance. Every package is tailored to the customer, so you can feel assured that you are in control of the frequency of support you receive, as well as the fact that your carer will be matched to you by their suitability for both your condition and personality.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Middlesbrough

Our carers provide a wide range of support across Middlesbrough, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Middlesbrough
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Middlesbrough
    Susan Lawn
    Susan Lawn

    Branch Care Manager

    As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to...

    More about Susan Lawn
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Middlesbrough

    Our Middlesbrough branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care Middlesbrough - care to suit you

    Here at Helping Hands, we’ve been providing industry-leading home care to thousands of families across England and Wales for over 30 years. And as a result, we know exactly what it takes to provide high-quality care. We understand how important it is to feel safe, comfortable and independent in your own home; that’s why our Middlesbrough team will work with you to build a package of care that is focussed entirely around you and your needs.

    Whether you are living alone, as a couple or with your beloved pet, our aim is to ensure that you have the support you need, whenever you need it. We understand that, regardless of your condition, everybody has their own individual care needs that can change at any time. With our flexible care packages, we will work around you to ensure that you never have to compromise on your care or independence - no matter what the circumstance is.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live in care Middlesbrough - tailored to support you

    With live-in care from our Middlesbrough team, you will have round-the-clock support to ensure that you can continue to live comfortably and independently in your own home. As an ideal alternative to residential care, live-in care in Middlesbrough gives you the freedom to decide how to live your life.

    And it’s not just practical support that we help with – your mental wellbeing is important to us too. It’s important that you are able to continue to do the things that you enjoy the most, so whether you enjoy heading to the Riverside to cheer on the Boro or take in the views from the top of Roseberry Topping, we’ll be right there with you.

    Read more on what is live in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    The difference between Helping Hands and a care agency in Middlesbrough

    Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option than turning to a care agency. We employ all of our carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. With Helping Hands, what you see is what you get. We’ll also be able to provide you with a more comprehensive, flexible care plan that is completely tailored to your specific needs and wishes.

    As one of the leading home care providers in the UK, we know exactly what it takes to provide high-quality care – and we’ve been doing it for over 30 years! With a team of expert carers that are fully-trained in moving & handling, safeguarding, equality & diversity, medication administration and many more, each of our carers are qualified, experienced and naturally amazing people.

    Prior to employment, each of our carers go through a fine-tuned recruitment process and they also receive full background checks, including Disclosure Barring Service (DBS) screenings, as well as regular training refresher courses to ensure that they are always at their full potential.

    We are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Respite care for short-term care

    Care needs can arise at any time, and sometimes they can change at such short notice that finding an alternative seems almost impossible. But with respite care packages from our Middlesbrough team, we can swiftly put a package of care in place to ensure that you continue to get the support you need with no compromise to your usual routines.

    Respite care is available to you for many reasons; you may be looking to take a trip to one of the villages of the nearby North York Moors, or perhaps your usual caregiver is going away and you need some temporary support until they come home. Regardless of what it is you need, our team in Middlesbrough will step in to ensure that you have the same high-quality, person-centred care whenever you need it, for as long as you need it.

    Supporting communities across Middlesbrough

    Our carers provide home care in Middlesbrough and nearby areas including these locations.

    Local updates
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    10 Things to Do with An Elderly Parent in Middlesbrough

    Having a lovely day out with an elderly parent can be a real blessing, but...

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    A smiling woman in a light purple uniform carries a laundry basket with folded clothes up the stairs. She is wearing a lanyard and has glasses resting on her head.
    What to Know Before Beginning Live in Care in Middlesbrough

    How Live in Care in Middlesbrough Differs to Visiting Care Visiting care is a great...

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    An older woman with short blonde hair, wearing a light blue cardigan, smiles while sitting at an outdoor table with another person. A potted plant with pink flowers and cups are on the table.
    Why Helping Hands Are a Trusted Elderly Care Provider in Middlesbrough

    Why You Should Choose Helping Hands for Elderly Home Care in Middlesbrough For more than...

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    FAQs

    Home care in Middlesbrough is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Middlesbrough depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Middlesbrough.

    Home care in Middlesbrough can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01642 695241
    Branch information
    Address

    Suite 118-119 Cleveland Business Centre, Oak Street, Middlesbrough, TS1 1RQ

    Show in maps Middlesbrough Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed