As a small town in the North East of England, Middlesbrough has played a big part in the development of our world. As the steel export for the Sydney Harbour Bridge and the birthplace of the one of the most famous maritime explorers in history – Captain James Cook – it is now also home to a dedicated team of Helping Hands carers.
We are committed to providing you with person-centred care that fits entirely around you and your needs, and our Middlesbrough team are here to support you in Hartlepool, Billingham, Stockton-on-Tees, Redcar, Eston, Yarm, Nunthorpe, Acklam, Darlington and the surrounding areas.
"I am passionate about coaching and developing people to achieve their career goals and aspirations, motivating them to deliver an outstanding level of service to our customers, colleagues and carers. What gets me out of bed in the morning is knowing that today could be the day that I make a real difference to someone. To relax when not working I love nothing more than spending time with family and long walks along the Northumberland coast with my three crazy dogs."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Here at Helping Hands, we’ve been providing industry-leading home care to thousands of families across England and Wales for over 30 years. And as a result, we know exactly what it takes to provide high-quality care. We understand how important it is to feel safe, comfortable and independent in your own home; that’s why our Middlesbrough team will work with you to build a package of care that is focussed entirely around you and your needs.
Whether you are living alone, as a couple or with your beloved pet, our aim is to ensure that you have the support you need, whenever you need it. We understand that, regardless of your condition, everybody has their own individual care needs that can change at any time. With our flexible care packages, we will work around you to ensure that you never have to compromise on your care or independence – no matter what the circumstance is.
With live-in care from our Middlesbrough team, you will have round-the-clock support to ensure that you can continue to live comfortably and independently in your own home. As an ideal alternative to residential care, live-in care gives you the freedom to decide how to live your life. With no set mealtimes, no visiting restrictions and no daily schedules, you can continue to live each day entirely on your terms – just with a little help along the way.
And it’s not just practical support that we help with – your mental wellbeing is important to us too. It’s important that you are able to continue to do the things that you enjoy the most, so whether you enjoy heading to the Riverside to cheer on the Boro or take in the views from the top of Roseberry Topping, we’ll be right there with you.
As well as moving and handling, our Middlesbrough carers are also fully trained to help you with personal care, household duties, health and nutrition and medication administration – so you can rest assured that you’re in safe hands.
Read more on what is live in care here.
Traditionally known as care at home, domiciliary care enables you to have the freedom to choose the details of your care. Whether you need regular daily calls to help you with your household chores or someone to accompany you out to your appointments, you have full control over the frequency and intensity of the support you receive.
You may be recovering from a life-changing injury and need support on your road to recovery, or perhaps you just need a helping hand with preparing your meals and folding your laundry; whatever we can help with, we will. And what’s more, with our team of carers local to your area, we can help you with getting out and about in the local community – whether that’s to the local garden centre or for a look around the shops at Teesside Park.
With 850,000 people in the UK living with dementia, the need for accessible information on support on the many variants of the condition has never been higher. And as the UK’s leading dementia care specialists, we understand how important it is for you to have this information available to you when you need it.
With patience and understanding, our Middlesbrough team will make sure that you or your loved one are supported with your everyday care needs such as personal care, health & wellbeing and social activities, as well as offering guidance and support on how you can continue to communicate and enjoy your time together as a family.
It’s not uncommon to find that as we grow older, our minds and bodies aren’t always as quick as they once were – but that doesn’t necessarily mean that you have to sacrifice your independence if you’re finding things more difficult. With elderly care from our Middlesbrough team, you’ll have the support you need to help you around the house and in the local community, so you can continue to live a happy and independent life.
And in our elderly years, loneliness can often become a bigger burden than most, which is why we provide so much more than just practical care; you’ll have a companion. So if you want someone to be with you while you cheer on the Boro, we’ll be right there with you in a red and white scarf.
Care needs can arise at any time, and sometimes they can change at such short notice that finding an alternative seems almost impossible. But with respite care packages from our Middlesbrough team, we can swiftly put a package of care in place to ensure that you continue to get the support you need with no compromise to your usual routines.
Respite care is available to you for many reasons; you may be looking to take a trip to one of the villages of the nearby North York Moors, or perhaps your usual caregiver is going away and you need some temporary support until they come home. Regardless of what it is you need, our team in Middlesbrough will step in to ensure that you have the same high-quality, person-centred care whenever you need it, for as long as you need it.
As one of the leading home care providers in the UK, we know exactly what it takes to provide high-quality care – and we’ve been doing it for over 30 years! With a team of expert carers that are fully-trained in moving & handling, safeguarding, equality & diversity, medication administration and many more, each of our carers are qualified, experienced and naturally amazing people.
Prior to employment, each of our carers go through a fine-tuned recruitment process and they also receive full background checks, including Disclosure Barring Service (DBS) screenings, as well as regular training refresher courses to ensure that they are always at their full potential.
We are actively collecting and monitoring our reviews and feedback for Middlesbrough to ensure our customers receive the best possible live in and home care service.
5 out of 5 stars, from 29 reviews
Our Middlesbrough branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Unit 5, Boho 6, Crown House, 5 Linthorpe Road, Middlesbrough, TS1 1SR Show on Map