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Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting care tailored to you in Middlesbrough

As a small town in the North East of England, Middlesbrough has played a big part in the development of our world. As the steel export for the Sydney Harbour Bridge and the birthplace of the one of the most famous maritime explorers in history – Captain James Cook – it is now also home to a dedicated team of Helping Hands carers.

We are committed to providing you with person-centred care that fits entirely around you and your needs, and our Middlesbrough team are here to support you in Hartlepool, Billingham, Stockton-on-Tees, Redcar, Eston, Yarm, Nunthorpe, Acklam, Darlington and the surrounding areas.

Meet Leigh, our Area Care Manager

Leigh Jepson

"I am passionate about coaching and developing people to achieve their career goals and aspirations, motivating them to deliver an outstanding level of service to our customers, colleagues and carers. What gets me out of bed in the morning is knowing that today could be the day that I make a real difference to someone. To relax when not working I love nothing more than spending time with family and long walks along the Northumberland coast with my three crazy dogs."

Visiting care to support you

Here at Helping Hands, we’ve been providing industry-leading home care to thousands of families across England and Wales for over 30 years. And as a result, we know exactly what it takes to provide high-quality care. We understand how important it is to feel safe, comfortable and independent in your own home; that’s why our Middlesbrough team will work with you to build a package of care that is focussed entirely around you and your needs.

Whether you are living alone, as a couple or with your beloved pet, our aim is to ensure that you have the support you need, whenever you need it. We understand that, regardless of your condition, everybody has their own individual care needs that can change at any time. With our flexible care packages, we will work around you to ensure that you never have to compromise on your care or independence – no matter what the circumstance is.

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The carers are good listeners and they help with everything. They give you space when you need it and don’t try to interfere. I couldn’t recommend a more pleasant care company.

Sarah, a visiting care customer

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Live-in care tailored to you in Middlesbrough

With live-in care from our Middlesbrough team, you will have round-the-clock support to ensure that you can continue to live comfortably and independently in your own home. As an ideal alternative to residential care, live-in care gives you the freedom to decide how to live your life. With no set mealtimes, no visiting restrictions and no daily schedules, you can continue to live each day entirely on your terms – just with a little help along the way.

And it’s not just practical support that we help with – your mental wellbeing is important to us too. It’s important that you are able to continue to do the things that you enjoy the most, so whether you enjoy heading to the Riverside to cheer on the Boro or take in the views from the top of Roseberry Topping, we’ll be right there with you.

As well as moving and handling, our Middlesbrough carers are also fully trained to help you with personal care, household duties, health and nutrition and medication administration – so you can rest assured that you’re in safe hands.

Read more on what is live in care here.

Domiciliary care in Middlesbrough

Traditionally known as care at home, domiciliary care enables you to have the freedom to choose the details of your care. Whether you need regular daily calls to help you with your household chores or someone to accompany you out to your appointments, you have full control over the frequency and intensity of the support you receive.

You may be recovering from a life-changing injury and need support on your road to recovery, or perhaps you just need a helping hand with preparing your meals and folding your laundry; whatever we can help with, we will. And what’s more, with our team of carers local to your area, we can help you with getting out and about in the local community – whether that’s to the local garden centre or for a look around the shops at Teesside Park.

Specialist dementia care for you and your loved ones

With 850,000 people in the UK living with dementia, the need for accessible information on support on the many variants of the condition has never been higher. And as the UK’s leading dementia care specialists, we understand how important it is for you to have this information available to you when you need it.

With patience and understanding, our Middlesbrough team will make sure that you or your loved one are supported with your everyday care needs such as personal care, health & wellbeing and social activities, as well as offering guidance and support on how you can continue to communicate and enjoy your time together as a family.

Elderly care to support your independence

It’s not uncommon to find that as we grow older, our minds and bodies aren’t always as quick as they once were – but that doesn’t necessarily mean that you have to sacrifice your independence if you’re finding things more difficult. With elderly care from our Middlesbrough team, you’ll have the support you need to help you around the house and in the local community, so you can continue to live a happy and independent life.

And in our elderly years, loneliness can often become a bigger burden than most, which is why we provide so much more than just practical care; you’ll have a companion. So if you want someone to be with you while you cheer on the Boro, we’ll be right there with you in a red and white scarf.

Respite care in Middlesbrough

Care needs can arise at any time, and sometimes they can change at such short notice that finding an alternative seems almost impossible. But with respite care packages from our Middlesbrough team, we can swiftly put a package of care in place to ensure that you continue to get the support you need with no compromise to your usual routines.

Respite care is available to you for many reasons; you may be looking to take a trip to one of the villages of the nearby North York Moors, or perhaps your usual caregiver is going away and you need some temporary support until they come home. Regardless of what it is you need, our team in Middlesbrough will step in to ensure that you have the same high-quality, person-centred care whenever you need it, for as long as you need it.

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Helping Hands is the best company I’ve worked for! They really look after you, all of the office staff are really lovely and nothing is too much trouble.

A visiting carer, posted on Glassdoor

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Award-winning training for our expert live-in carers

As one of the leading home care providers in the UK, we know exactly what it takes to provide high-quality care – and we’ve been doing it for over 30 years! With a team of expert carers that are fully-trained in moving & handling, safeguarding, equality & diversity, medication administration and many more, each of our carers are qualified, experienced and naturally amazing people.

Prior to employment, each of our carers go through a fine-tuned recruitment process and they also receive full background checks, including Disclosure Barring Service (DBS) screenings, as well as regular training refresher courses to ensure that they are always at their full potential.

We are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

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Areas across Middlesbrough that we cover:

Middlesbrough Hartlepool Billingham
Stockton-on-Tees Stokesley Yarm
Redcar Marske by Sea Great Ayton
Eston Norton Greatham
Nunthorpe Coulby Newham North Ormesby
Thornaby Ingelby Barwick Saltburn
Guisborough Darlington Ormesby
Marton-in-Cleveland Pinchinthorpe Dunsdale
Acklam Tollesby Linthorpe

Find out more about care in Middlesbrough

If you’d like to find out more about the visiting or live-in care options available to you, please call us. We’re here to take your call seven days a week.

If you’d prefer to meet face-to-face, you’re welcome to pop in and see us in our branch on Linthorpe Road, or we can meet you at a place more convenient for you – whether that’s your local café or your front room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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