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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Care at home from Helping Hands means you get the support of our amazing network of carers who will undertake everything you need to help you live your best life at home, but thanks to us being fully regulated by the CQC and CIW, we are best placed to support you or your loved ones with every aspect of your home care. Talk to us today to find out more about how we could be supporting you or your loved ones at home.

We can support you in and around Redcar, Kirkleatham, Yearby, New Marske, Dormanstown, Lazenby, Marske by the Sea, Saltburn by the Sea, Skelton in Cleveland, Coatham and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01642695241 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Redcar

Redcar’s endless coastline make it an ideal seaside resort, although it was once more famous as a fishing hamlet, when it used to trade with neighbouring Coatham in the 14th century.

Our fully managed visiting and live-in care services are flexible enough for you to change them when your needs alter, so for the highest standards of care at home, think Helping Hands for you and your loved ones.

Meet the team

Michelle Dutton

Meet Michelle Dutton, our Area Care Manager, Redcar

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share the same vision! We believe that life is better at home and we strive daily to make this happen and to offer our customers a five-star service. We pride ourselves on our 'love our carers' mantra, and we know how important it is to give thanks and recognition to our front line workers. We are always learning and building upon our success. I spend my spare time with my husband and my son; we enjoy family orientated activities as well as lots of sunny holidays! My son has multiple disabilities and that is the main reason I chose the care sector as my vocation. I have utilised my own personal experience as I know first hand how important having the right care in place is, that is why my son is a customer of Helping Hands.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Redcar

When you choose visiting care from Helping Hands you get the expertise of our compassionate carers but also the knowledge gained over our 30 years in the industry. We can support you regardless of whether you have complex or mild care needs and we can support you with housework, personal care, meal preparation, medication and so much more, to ensure you get to live your best life possible in the home you love.

Redcar live-in care

If you are unhappy at the thought of going into a care home, having a live-in carer can be a cost-effective alternative, and with live-in care you get the benefit of one of our amazing carers being with you all day and night, as well as a personalised support plan that details your routines and preferences and how you like things done. Don’t imagine your home won’t feel like your own anymore though, as our carers are discreet and certainly won’t get under your feet.

Better than a care agency in Redcar

Our carers feel valued when they work for Helping Hands because we look after them well and offer benefits that an agency wouldn’t be able to. Because we directly employ our staff and don’t force them into self-employment, they are motivated in their work and want to do the very best for their customers at all times, frequently going above and beyond to ensure they get to live their very best lives in the home they never want to leave.

Bespoke domiciliary care for you

Domiciliary care means care at home, and we’ve been specialising in taking care of our customers, since 1989. Our visiting and live-in carers are invaluable when it comes to living your best life in the comfort and security of your own home, as well as outside of it; taking you to appointments, activities, or days out in the community if you would like them to. Your outstanding, person-centred care will be accompanied by a bespoke support plan, meaning your routines are always respected.

Experienced dementia care

We’re a dementia care specialist company with over 30 years’ experience, supporting our customers living with dementia to remain safe, comfortable and happy in the home they love most. Our dementia specialist carers guarantee experienced assistance and they will do all they can to promote your wellbeing as your dementia journey progresses, including through activities that allow you to create, preserve and reflect on memories.

Respite care for short-term support

You may not be keen on the idea of going into residential care, even temporarily, but what happens if your regular carer is ill or your family are going away, and you need short-term support? Respite care from Helping Hands can be the answer, as you get the highest standards of care within your own home from compassionate carers who will promote your independence and wellbeing above all else. Even in an emergency, we can usually get care to you within 24 hours.

Elderly care in Redcar

We can all use some extra support as we become less flexible, perhaps due to age-related frailties, an accident or a recurring condition. If you’ve been finding yourself struggling to complete tasks at home that you used to do with ease, talk to us about our elderly care service. We can support you with meal preparation, personal care, vacuuming, laundry, shopping and so much more, and you’ll soon wonder how you managed without us!

Fully trained carers in Redcar

We value our carers highly because we know what an incredible job they do supporting our customers to live their best lives at home, every single day of the year. We select and train our carers carefully as we only want the best people working for us and want to ensure that their skills are of the highest standards when they go out into their communities to care for their customers. Because we’re also fully regulated by the Care Quality Commission, you can have the fullest confidence in us to be able to care for you or your loved ones expertly.

Find out more about homecare in Redcar

Find out more about homecare in Redcar. Our friendly customer care specialists are available seven days a week to talk to you, or alternatively, you can contact us via our website, and we’ll be happy to call you back.

Call us on 01642695241 Talk to us on live chat Request a call back

Our credentials

Our Redcar branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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