When you choose home care from Helping Hands you get amazing carers coming to your home but also an infrastructure of managers and support staff, all of whom will be doing their best to promote your independence and wellbeing. Added to this, we’re fully regulated by the CQC and CIW which means there’s no-one better to care for you at home. Contact us today to discover how we could be caring for your or your loved ones at home.
We can support you in and around Hartlepool, Rift House, High Throston, The Headland, Seaton Carew, Brierton, Dalton Piercey, Newton Bewley, Wolviston, Elwick, and the surrounding areas.
In the 18th Century, Hartlepool became known for its medicinal springs, with the ferruginous waters rich in salts of iron being celebrated. In July 1765 the poet Thomas Gray visited the town to “take the waters”, and wrote “I have been for two days to taste the water, and do assure you that nothing could be salter and bitterer and nastier and better for you…I have nowhere seen a taller, more robust or healthy race.”
We all know that water is essential to our wellbeing but if you need a little more than that, we can help. Our visiting and live-in care services will support you expertly in your or your loved one’s own home.
"I am passionate about coaching and developing people to achieve their career goals and aspirations, motivating them to deliver an outstanding level of service to our customers, colleagues and carers. What gets me out of bed in the morning is knowing that today could be the day that I make a real difference to someone. To relax when not working I love nothing more than spending time with family and long walks along the Northumberland coast with my three crazy dogs."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Visiting care means you get our friendly and compassionate carers coming to you at home and caring for every aspect of your daily needs. Your care is accompanied by a flexible and personalised support plan, meaning that everything you require to live your best life every day will be done for you. This included medication, personal care, mobility support, housework, laundry and meal preparation.
Live-in care gives you and your loved ones reassurance that you’re never alone and you’re always supported. Your carer can offer exemplary standards of support, regardless of your condition, and will do everything necessary to enable you to remain in the home you love for as long as possible. We really are the homecare experts and our amazing carers will be able to support you with medication, meal preparation, personal care, mobility support, housework and so much more.
Helping Hands is proud to be a private home care company rather than an agency like many other care providers are. It means we can give our customers the highest standards of care possible in their own homes without the inconveniences that a traditional agency imposes on their customers. This includes us directly employing all of our carers to motivate them to feel valued and as a result, they focus on the priorities of your care above all else.
Our fully managed domiciliary care service will ensure that your independence is always promoted, and you get to live the kind of life you want to in your own home, whilst safeguarding your wellbeing at all times. Our visiting and live-in care services can support you with every type of daily task, ensuring that all you have to worry about is how best to enjoy your life, and hopefully your carer will soon become a valued friend that you’ll look forward to seeing every day.
Even though you may not need dementia care right away when you’re first diagnosed, as your condition progresses, you need to know that you and your loved ones are being supported by a dementia specialist company with over 30 years’ experience. Remaining in the place you love most can be beneficial when you’re living with dementia, as being in familiar surroundings, close to loved ones and precious memories can often help to reduce confusion and anxiety, so when the time comes for care, talk to the experts.
When the unforeseen happens, such as an unexpected hospital discharge or your regular carer becoming ill, you may need respite care quickly. We can usually get care into your home within 24 hours in such eventualities, but even if it isn’t an emergency, we can still supply you with the highest quality short-term care within your own home. You’ll have the best levels of support until your regular carer returns and they’ll be so good you may not even notice the difference!
As we age, we can become slower at doing certain tasks and others may become impossible, meaning we’re at risk of not being able to look after ourselves properly. Don’t struggle on at home with jobs such as vacuuming, laundry, personal care and meal preparation when one of our friendly carers could be supporting you to live your best life in your own home every day, thanks to our flexible and cost-effective elderly care service.
Our carers are amazing and we’re sure once you choose care from us you’ll completely agree! We select our carers very carefully from the many applications we get because we only want the best people looking after our customers, and that’s why we also train them thoroughly when they join us and continually refresh their skills. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales which means that we really do go above and beyond when it comes to our care standards.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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