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Your nearest branch: Middlesbrough
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Lines open at 8:30 AM today

Existing customer
01642 049950
Your nearest branch: Middlesbrough
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01642 049950

Visiting care and home care in Hartlepool

In the 18th Century, Hartlepool became known for its medicinal springs, with the ferruginous waters rich in salts of iron being celebrated. In July 1765 the poet Thomas Gray visited the town to "take the waters", and wrote “I have been for two days to taste the water, and do assure you that nothing could be salter and bitterer and nastier and better for you...I have nowhere seen a taller, more robust or healthy race.”

We all know that water is essential to our wellbeing but if you need a little more than that, we can help. Our visiting and live-in care services will support you expertly in your or your loved one’s own home.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Hartlepool

Our carers provide a wide range of support across Hartlepool, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Hartlepool
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Hartlepool

    While we do not have a physical branch in Hartlepool, care in the area is coordinated by our Middlesbrough branch, working with carers who support people across the local community.

    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Hartlepool

    Care services supporting families in Hartlepool are delivered by our Middlesbrough branch, which is fully regulated by the CQC.

    Find out more
    Supporting communities across Hartlepool

    Our carers provide home care in Hartlepool and nearby areas including these locations.

    Follow us on social media
    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01642 695241
    Branch information
    Address

    Suite 118-119 Cleveland Business Centre, Oak Street, Hartlepool, TS1 1RQ

    Show in maps Hartlepool Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed