Home care in Darlington
Visiting care and home care in Darlington
Whether you need additional support to get to college or work, have Parkinson’s or dementia and need round-the-clock care or just need a little extra help with the housework now that you’re in your senior years – our friendly and dedicated Darlington carers will provide the right support and reassurance for you. Choose from either our visiting care service – where you can have short, hourly visits to suit your schedule – or our live-in care service with your very own dedicated carer that will live with you in your home. Regulated by the Care Quality Commission (CQC), all of our branches are closely monitored by the industry’s governing body, ensuring that we provide a safe, effective and responsive service, and that we ultimately do what we say we’re going to do. This also covers the way our service is led and the training we provide to our new and existing carers.
The support that our Darlington team offer is both for your physical and emotional needs. So, if you love the rich locomotive heritage that your home town has to offer and enjoy discussing your train hobby or you simply enjoy going for a stroll in the local South Park, we can make this happen.
Quality care provided in your own home
Home care from our Darlington team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Darlington care team
Branch Care Manager
Hi, my name is Annemarie and I’m the Branch Manager for Helping Hands Darlington. I was raised in the British Army and lived in Germany until I was 11 when as a family we moved to the Northeast of England. After a brief stint working abroad, I have spent nearly all my adult life working in Health and Social care; I wouldn’t want to do anything else as there is no other feeling like making a positive difference to a person’s life! As a Branch Manager, my responsibility is overseeing the overall running of the branch. This includes carer recruitment, carer training, completing assessments for new customers and compliance with all local and national legislation and ensuring I meet the fundamental standards set out by CQC.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Darlington to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
What’s included with home care in Darlington?
The service you receive from our team providing home care in Darlington will be uniquely personalised to you. No two people are the same, and we believe that no two care plans should be the same either. You can opt for live-in care, for more round-the-clock support, or visiting home care on a schedule that suits your needs, from as little as a half-hour per week. We also provide:
We take care when matching you or your loved one with a professional we know you will get on with. We know that homecare is about so much more than just practical support; while our carers are there to help with medications, shopping, meal prep, washing and grooming, housework, errands, mobility and day to day activities, they’re also skilled at offering emotional support and reassurance when needed, and will take the time to share a friendly cup of tea and a chat at the kitchen table when necessary!
Live-in care Darlington for 24-hour support
For more complex or long-term health needs, live-in care in Darlington can enable you to stay in your beloved home, surrounded by loved ones, treasured possessions and even pets. Living with you in your home, you will have your own dedicated live-in carer who will be on hand to provide one-to-one support for you whenever you should need it.
The great benefit about live-in care is the ability to stay in your own home, rather than move into residential care.
The difference between Helping Hands and a care agency in Darlington
We are extremely proud of the hard work and dedication shown by all of our carers, and it’s this willingness to go the extra mile and genuine ability to be kind towards others which are the qualities that we look for above all else when recruiting for carers. Everything else can be taught, and that’s exactly what we do for our new recruits. Covering manual handling, personal care, dementia, medication, first aid and safeguarding, our carers receive in-house training at our branch, ensuring the Darlington home care team have the skills and knowledge to provide the high-quality care that Helping Hands are known for.
Private care in Darlington catered to your needs
Our aim at Helping Hands is to enable you rather than take over and do everything for you, which means we are led by you in how you would like your home care carried out. We’ll complete a detailed support plan at your initial assessment, so that all of your needs – both physical and mental – are considered and cared for. Retaining independence with agency care can be anything from additional support with collecting your groceries, a carer to accompany you to appointments or help around your home to keep it clean and tidy. And the great thing about our support plans is that they’re flexible and adaptable, so if your needs change or you’d like to take a trip to the Darlington Railway Centre one afternoon, we can accommodate.
A benefit of home care is that you are able to choose how and when you receive care, enabling you to plan your week and build a rapport with your regular pool of carers. You may want to start off with short, 30-minute visits so that you can get used to having someone new in your home to help you, slowly progressing to longer hourly visits when you feel more comfortable or perhaps if you realise you need more support than you initially thought, for example with personal care. We’ll be guided by you and take everything at your pace so that you’re always in control and feel comfortable and respected.
If you’d like to find out more about our Darlington home health care then get in touch today!
Branch information
2 Union Square,
Darlington,
Durham,
DL1 1GL