Reviews for our Middlesbrough Branch
John Nesbitt and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Absolutely amazing caring company. The care we received from the 1st phone call was wonderful. From Sue who did the assessments, Tommy who did the review everyone was interested in my dad. was caring and concerned for dad and me. But special mention to all who cared for dad, but a special mention to Abigail. She was so kind and gentle to my dad, he enjoyed her visits and easily accepted her care. As a family we hope she goes on to an amazing career in care. my dad often said how good the care was he recieved.
Susan was patient and listened to Mum and made us feel comfortable.
So helpful, understanding and easy. Thank you.
Very knowledgable and helpful young lady. Really appreciated her advice and info.
Kind and clear.
Punctual, friendly, informed, helpful, nice attitude.
Sue lawn was friendly and thorough and I feel confident that she will help to provide good care for my mother.
Very friendly person on the end of the call, who was happy to help
Very professional attitude. Polite. Efficient
Friendly, informative and lovely with our Mum
Friendly and helpful
Efficient and informative
good listening skills empathy and reassurance
Efficient and sympathetic and professional
Carers are lovely with my dad I am really grateful the care they are providing
Melanie answered what I needed to know and was polite
We don’t live in your area so picked you out from your website. It was informative and gave us the information we required. On contacting your office we were able to set the ball rolling to put in place care for my father in law.
Maurice was happy and that’s the most important thing for us.
Pheobe was very professional & helpful
All questions answered very politely.
Susie listened well to our needs and included my father in the discussion and helped us formulate a plan of care.
I felt very relieved & reassured after speaking to Chris.
Good customer service
It was a clear, two way conversation that identified my care needs and put the process into motion.
The lady that answers the phone was very helpful understanding and explained everything in an excellent manner
Very polite, friendly and caring