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Home care in Milton Keynes

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Tuesday

New customer

Lines open at 8:30 AM on Tuesday

Existing customer
01908 049329

Lines open at 8:00 AM on Tuesday

New customer

Lines open at 8:30 AM on Tuesday

Existing customer
01908 049329

Visiting care and home care in Milton Keynes

Helping Hands provides CQC-regulated home care across Milton Keynes and the surrounding areas including Bletchley, Wolverton, Newport Pagnell, Stony Stratford, Woburn Sands, and Broughton. Whether you need visiting care a few hours a week, specialist dementia support, or full-time live-in care, our local team is here to help you live independently at home. Based in Newport Pagnell, our carers are rated Excellent on Trustpilot and can often begin support within 72 hours of your first call.

Our Milton Keynes team can support you with everything from regular check-ins and help around the home to specialist care for dementia, Parkinson's, and other complex conditions. We'll match you with a carer based on your needs, personality, and interests, and if those needs change, your care package adapts with you at no extra cost.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Milton Keynes team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

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  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Milton Keynes care team
Nina Gale
Nina Gale

Branch Care Manager

My name is Nina, and I am the branch manager for Helping Hands in Milton Keynes. I have lived in Bedfordshire all my life and...

More about Nina Gale
Christien Ingrosso
Christien Ingrosso

Head of Operations

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Milton Keynes branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care in Milton Keynes

Since 1989, we been providing visiting care to thousands of people across the UK, so we know what it takes to care for others. From as little as 30-minute drop-ins to more in-depth calls throughout the day, we’ll work with you to find the best solution for you and make sure that you have everything you need through the day and night.

Offering everything from homecare, help with mobilising safely and gentle medication reminders to light house work, cooking and companionship – our team of local carers really do take the holistic approach to caring, so that you’re satisfied in both mind and spirit.

A one-size-fits-all approach isn’t how we operate; we’ll tailor everything entirely around you so that you’re happy and comfortable in your own home. And if your home care needs change or your symptoms progress, we can be flexible with your care package too.

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Better than a care agency in Milton Keynes

As a private care provider, we believe we’re a much more appealing care option than a care agency. Unlike most care agencies, we only employ our carers directly as we believe it’s incredibly important to safeguard their wellbeing. We want our carers to be able to channel all of their energy and time into making sure you, the customer, are receiving the exceptional care that you deserve, rather than worrying about chasing pay slips. We also make sure that every aspect of our care is fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have absolute peace of mind about our commitment to very high standards of care each and every day.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Live-in care in Milton Keynes centred around you

Live-in care in Milton Keynes enables you to remain in the familiar and comfortable surroundings of your own home, whilst receiving the very best in home care from our expert live-in carers. Designed with you in mind, we’ll put your care needs at the fore and make sure you have a carer that is experienced in catering for your needs.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Private care that puts you in control

As one of the nation’s leading providers of private care, our carers have the necessary skills, knowledge and expertise to cater for a variety of different needs, and so much more. If it’s an extra pair of hands to help around the house because you’re unsteady on your feet, or someone to enjoy a coffee and cake with in Russell Park – we cover a whole multitude of different care needs for both your practical and emotional requirements.

With flexible arrangements, care that adheres to your requirements and above all, friendly carers – the Milton Keynes homecare team will enable you to be as independent as possible and live the life you want to lead.

A nurse in a purple uniform sits beside a smiling woman with grey hair, who is lying in bed. The nurse gently holds the woman's hand, offering comfort and support in a warm, softly lit room.

Dementia support for total peace of mind

A dementia diagnosis can be quite an unsettling time for both the individual and their family, but with specialised dementia care from our dedicated carers, we can make it just that little bit easier for all of you to digest.

As dementia care experts, we are aligned with Dementia Action Alliance (DAA) who are a national organisation that share best practice and take action on the condition. This allows us to be at the forefront of dementia care and ensure that those living with the condition in Milton Keynes are provided with the very latest and best care for their particular diagnosis.

A young woman in a purple nurse uniform smiles whilst talking to an older woman outdoors. A potted pink flower and a teacup are on the table in front of them.

Elderly care centred around you

Just because you’re reached your senior years, it doesn’t mean that you can’t continue to live the life that you want to lead, and with the friendly carers from Milton Keynes, they’ll make sure that you do just that.

Retaining your independence and choice is what elderly care is all about; we’ll learn exactly how you take your tea and what time you like to have your lunch so that you can keep to your existing routines without any compromise. So, if you like to stay at home and do jigsaw puzzles or prefer to get out and about in the local community, we’ll make sure we assist you to do this.

An older woman with short blonde hair, wearing a blue cardigan, smiles while holding a biscuit and sitting at an outdoor table with tea and pink flowers, chatting with another person.

Respite care for additional support

Caring for someone else can be very enjoyable and rewarding, but also take its toll on you physically and mentally. Respite care is a great way for you to take a well-earned rest, whilst your loved one still receives the care and attention they would expect from you. Before you take a break, we’ll meet with both of you to make sure we get it completely right, even down to what you like to talk about and what your favourite meal is.

Respite care is also suitable if you’ve recently been discharged from hospital after an illness or injury and need support to get you back on your feet. Instead of having to go to a residential setting, our team are able to look after you in your own home, which for many is a much more preferable option.

The need to take a holiday is so important; it allows you to relax, unwind and destress, and it is something that we should all be able to do regardless of care needs. If you want to take a break alone, with your family or with your carer, we can also accompany you to your chosen sunny spot so that you can all take a much-needed rest and enjoy your time together.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.

Fully-trained live-in carers in Milton Keynes

What sets our carers apart is their compassion, professionalism and their willingness to go the extra mile for their customers time and time again. It’s these qualities that have enabled us to be so successful over the last 30 years. With a finely-tuned selection process that includes Disclosure Barring Service (DBS) screenings and several references, we ensure that we only chose the very best carers to support our customers.

In addition to recruiting our carers with our in-house Recruitment Team, our carers are also trained by our team of expert trainers, who cover modules such as manual handling, health and safety, first aid and dementia. This in-depth and consistent approach ensures reliability, expertise and proficiency across our entire network of carers, so that they can continue to deliver care to the high standards that we set.

What’s more, we are regulated by the Care Quality Commission (CQC) to make sure we adhere to the same national standards, which include responsiveness, effectiveness of our services and the safety of our care and colleagues.

Other areas we cover
  • Bletchley
  • Newport Pagnell
  • Woburn
  • Leighton Buzzard
  • Olney
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FAQs

The cost of home care in Milton Keynes depends on the level and type of support you need. Visiting care starts from a few hours a week, and we provide a personalised quote after a free care assessment. Live-in care is also available for those who need round-the-clock support. Visit our costs and funding page for more details.

Our team covers Milton Keynes and the surrounding areas including Bletchley, Wolverton, Stony Stratford, Newport Pagnell, Woburn Sands, Broughton, Furzton, Shenley Church End, Bradwell, Campbell Park, Oldbrook, and Olney.

If you need care urgently, we can often begin support within 72 hours of your first call. After an initial conversation with our team, we’ll arrange a free care assessment at your home to understand your needs and build a personalised care plan.

You can contact Milton Keynes City Council’s adult social care team to request a care needs assessment. They’ll assess what support you need and carry out a financial assessment to determine whether the council can contribute towards your care costs. You can also arrange care privately through Helping Hands without going through the council.

Yes. Attendance Allowance is a non-means-tested benefit for people over 65 who need help with personal care. It’s currently worth up to £108.55 per week and can be put towards the cost of home care. Our team can help guide you through the application process.

Yes. Our carers are trained in dementia awareness at our Centre of Excellence and can provide specialist support for all stages of dementia. We focus on maintaining your routine, independence, and quality of life at home. Visit our dementia care in Milton Keynes page for more information.

With a care agency, carers are typically self-employed and manage their own training and availability. With Helping Hands, every carer is directly employed by us, DBS checked, and trained in-house. If your regular carer is unavailable, we arrange cover automatically. Your care is also all-inclusive, so costs don’t increase as your needs change.

Yes. We’re regulated by the Care Quality Commission and endorsed as a Centre of Excellence by Skills for Care. Our Milton Keynes branch is regularly inspected to ensure we meet the highest standards of safe, effective, and responsive care.

Branch information
Address

Unit A Coopers Court, Coopers Yard, Newport Pagnell, Milton Keynes, MK16 8JS

Show in maps Milton Keynes Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed