Website Reviews for Newark

When l needed help for my elderly parents staff really listened to our needs. Service has been excellent and recently l have had to change appointment times and days a lot but Adele and Ursula have done a fantastic job to make sure my parents have the care they need. Thank you to the Newark team - you made a big difference to our lives.

The carers are reliable and the service they provide is consistently good

Only issues have been with late rotas or not being informed if the carer is running late but we appreciate it is not always easy. Would like to single out” siggy” as excellent in her care and attitude

Very efficient and helpful.

Amandeep was really efficient and helpful and reacted very quickly to my request for live on care.

The lady I spoke to on the phone was very polite nicely spoken and help full

Lovely people , prompt action

I managed to sort out the help that I will need after my operation.

Ralph is happy with the contact he has from the Carer Team and appreciates the help they give him.

Very friendly and helpful

Prompt action , friendly and efficient

Early dealings with Helping Hands - very impressed so far please keep up the good work

Very helpful and good information shared during call

Very helpful ladies on the phone, and fairly instant attention

Friendly, informed and knowledgeable and very effecient thank you

Extremely helpful, reassuring and informative. Trish gave time to listen to our requirements and provided al information clearly. Very impressed

We are pleased with the support we have received at a local level. The information regarding live in care was clear and supportive. / We are pleased with the support we have received at a local level. The information regarding live in care was clear and supportive.

Excellent - it was handled very sensitively and tactfully

Person I spoke to was very helpful and understanding

Their questions were thorough and covered everything needed to assist my father to the best of your ability. Very reassuring. Both ladies were lovely and had an excellent manner with my father which was difficult for them as he is extremely deaf and vision impaired. I felt very confident at the end of the meeting. Thank you.

The man I spoke to was very helpful and pleasant. Thank you

pleased with the positive response and efficient person speaking to me very helpful.

Kind and efficient

The 2 representatives that came out to do an assessment for my mother to have a carer were extremely patient and very helpful

More or less did as they said they would