When you choose supported living home care in Newbury from us, you’ll quickly realise you’re being supported by a company in their fourth decade of delivering superb care at home. Regardless of the condition you’re living with or the support you need, you can be sure we’ve had experience of doing so before, but that doesn’t mean we’ll ever treat you as anything other than an individual. We don’t run care homes – we only deliver care in our customer’s own homes, meaning we truly are the UK’s private care experts. All our visiting and live-in care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, demonstrating our commitment to only delivering exemplary standards of support.
We pride ourselves on keeping our customers as comfortable and independent as possible in the home they love. We’ll support you on either a visiting or live-in basis, depending on your personal circumstances, for an hour or two a week or around the clock. You may be living with mental health difficulties, physical disabilities, or the results of an accident or illness, yet we’ll make sure your care is always tailored personally to you.
We don’t believe in ‘one size fits all’ at Helping Hands, we’re totally devoted to delivering tailored home care that takes into account exactly how you like things done. However you like to live is how we’ll support you, so whether you enjoy taking things slowly at home, or you like to explore your local area and everything it can offer, we’ll be by your side. Whether you’d appreciate help with making nutritious meals, supporting your mobility, managing your medication, or keeping your house tidy our care assistants will quickly become a valued friend.
We get so many applications to be Helping Hands carers, but we only ever accept a very small percentage. This is because not many people have the personal qualities we insist upon, namely compassion and kindness at heart. Our carers represent us across thousands of customers’ homes every single day, delivering person-centred care that is tailored exactly to their requirements. We’re not satisfied that anyone is suitable to enter our customers’ homes without checking their references and background thoroughly, and fully screening them through the DBS. We build on their experience and equip them with all the practical skills they need to fully support you, meaning whether you’re studying, working, or just loving life, we’ll be there for you.
You and your loved ones will probably have many questions about the support we could offer you across the Newbury area, so have a chat with our customer care team to get the answers you’ll need. We’re available seven days a week via our website, on the phone, or in-person at your local branch.