We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Helping Hands Logo
Find your branch
CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Home care in Newbury

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Wednesday

New customer

Lines open at 8:30 AM on Wednesday

Existing customer
01635 959145

Lines open at 8:00 AM on Wednesday

New customer

Lines open at 8:30 AM on Wednesday

Existing customer
01635 959145

Visiting care and home care in Newbury

Nestled in the heart of West Berkshire, Newbury is known for its scenic walks, independent shops and Arts scene, such as the Corn Exchange and The Watermill Theatre. But the town is perhaps most famously known for being the home of Highclere Castle, where period drama Downton Abbey is filmed.

Whether you or a loved one requires occasional companion visits from as little as 30 minutes per week, regular check-ins and support out in the community, or full-time live-in care for assistance around the clock, our team in Newbury are on hand to help with a flexible care plan tailored to your needs.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Newbury team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Newbury care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
CQC Logo
Fully regulated by the CQC

Our Newbury branch is fully regulated and accredited by the CQC

Find out more
An elderly woman smiles whilst holding a mug, sitting on a sofa with a book on her lap. She faces a person in a purple uniform, suggesting a friendly conversation in a cosy home setting.
Home care Newbury

Since 1989, we have been providing person-centred home care to those who need extra support at home. From light household duties, cooking and accompanying you to appointments, to personal care, moving & handling and support with complex health conditions – we can offer reliable, quality care that is tailored around your preferences and requirements.

Whether you have Parkinson’s and need assistance with mobilising safely in and around your home, or if you’re struggling to keep up with the housework after an operation and need some help on a short-term basis, visiting care will fit in around your needs. That way, you and your family can rest assured that everything is covered and that you can remain in the comfortable and familiar surroundings of your own home.

With care from as little as 30 minutes per week, we can be completely flexible around you. So, if your care needs change and you require more support, we can adapt your support plan to reflect this. Equally, if you become more comfortable with your carer and decide that you might like to have an afternoon out of the house to visit Newbury Racecourse, we can accompany you and enjoy the change of scenery with you.

Two women sit on an outdoor bench covered with a striped blanket, enjoying drinks and smiling at each other. A picnic hamper with plates and cutlery is set between them. A hedge and green grass are in the background.
Newbury live-in care that enables you to stay in your own home

If you require more intensive support for complex health needs, or perhaps you’re living with your partner and you both need a bit of extra help now that you’re in your senior years, having a live-in carer live with you at home to provide round-the-clock support could be just what you’re looking for.

Live-in care in Newbury can make a huge difference to your life; not only are you receiving one-to-one care that is tailored to you, but you also don’t have the upheaval of leaving your beloved home. You can keep and maintain your home comforts, all whilst getting the right type of support that you need and on your terms.

A woman in a wheelchair wearing a sunhat smiles and talks with a carer in a purple shirt. They are outdoors in a garden, surrounded by greenery and flowers.
Better than a care agency in Newbury

Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option than turning to a care agency. We employ all of our carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. With Helping Hands, what you see is what you get. Plus, you’ll get much more control over the type of care you receive, as well as being able to determine exactly how many hours of care you want per week.

A woman in a light purple uniform and blue gloves washes her hands at a kitchen sink. A vase of flowers and a plate with food are on the worktop beside her. She is smiling and appears to be in a modern kitchen.
Extra reassurance with domiciliary care

Domiciliary care, or visiting care, can provide you and your family the extra reassurance you need so that you’re confident that you have everything you need whilst at home, particularly if your close relatives live a significant distance away from you. Knowing that there is someone local to you to pop in, make you some lunch and catch up over a cup of tea can relieve some of the stress and anxiety you may feel if you need extra support.

And it’s not just you that we’ll take care of; we’ll help out around the house, accompany you to your hair appointment and even take your canine companion out for a walk around the North Wessex Downs. Whatever it is that we can help with to make your life that little bit easier, we will.

A smiling elderly woman stands outdoors holding a handrail, accompanied by a male carer in a purple uniform who stands beside her, also smiling. The background is green and blurred, indicating a garden or park setting.
Specialist dementia care in Newbury

A dementia diagnosis can be an unsettling time for all of you, whether you’re supporting your mother who has just been diagnosed with Alzheimer’s or your father has just developed vascular dementia. Knowing how to help with the condition is where we specialise, and we’ll provide the most considered person-centred care to your loved one whilst supporting you and the rest of the family too.

There are a variety of different symptoms that can affect an individual with dementia – from memory loss and confusion, to difficulty with routines and sensory disorientation – and everyone is affected very differently. That’s why we’ll get to know the individual and what matters most to them, enabling us to provide dementia care that’s centred around them.

A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.
Additional support with elderly care

Whether you have difficulty doing the things you used to because you’ve developed arthritis, or if you aren’t as confident as you once were, leaving the house to collect your weekly groceries and attend appointments, care from the Newbury team will ensure that you no longer have to struggle or worry about doing the things you need to do.

Elderly care can be offered during the day, evening or throughout the night, so that you always have the support that you need, when you need it. It might be that you need to administer medication at night but are unable to do so alone, or you might need support getting in and out of bed. Whatever you need help with, we’ll be there to support you.

An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
Respite care for emergencies

Emergencies can arise at any given moment without prior warning. So that you’re not left without support when you need it most, respite care from the Newbury team can offer assistance usually within 24 hours from when you get in touch with us. That way, if your regular caregiver needs to take a break or has to step away to tend to an urgent matter, you can rest assured that your care routines are maintained by some of the best carers in the industry.

Respite care could also be suitable if you want to take a holiday with family or by yourself, but need support to travel and with personal care whilst you’re there. Whether you choose to take a break along the English coast or if you want to venture further afield by travelling abroad, we’ll be there with you every step of the way so that you can enjoy a well-earned break.

Two women smile and laugh together outdoors, standing close to each other near green leafy plants. One has curly hair and wears a white top; the other has short hair and wears glasses and a yellow jacket.
Fully trained live-in carers who are local to you

With all of the carers that we employ at Helping Hands, we ensure they are from the local area and are extremely kind and compassionate people. And that’s no different in Newbury. To ensure that all of our carers have what it takes to be part of one of the industry’s leading home care companies, they all undergo extensive background checks, including Disclosure and Barring Service (DBS) screenings and character references. They also participate in our award-winning training programme, which includes manual handling, personal care, dementia, first aid and safeguarding.

As with the rest of our company, our Newbury branch adheres to guidelines set by the Care Quality Commission (CQC) to ensure that the care our residents receive is safe, effective and responsive. That way, you can have full confidence that we are following stringent practices that are set by a governing body, and that we are doing what we say we will.

Other areas we cover
Follow us on social media
Branch information
Address

Helping Hands Newbury, 51 London Road, Newbury, RG14 1JN

Show in maps Newbury Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered