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Newbury

Little and often, companionship to nursing. With branches nationwide.

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Visiting and live-in care across Newbury

Nestled in the heart of West Berkshire, Newbury is known for its scenic walks, independent shops and Arts scene, such as the Corn Exchange and The Watermill Theatre. But the town is perhaps most famously known for being the home of Highclere Castle, where period drama Downtown Abbey is filmed.

Now with its very own branch of Helping Hands, those requiring care and extra support at home will be able to receive assistance from local carers. The team covers care across Bishop’s Green, Donnington, Enborne, Greenham, Henwick, Hunts Green, Newbury, Stockcross, Thatcham and the surrounding areas.


Meet Kerry, our Branch Manager

Kerry Collins

Hi, I’m Kerry. As the Branch Manager for Newbury I am responsible for overseeing the day-to-day running of the branch, making sure that the carers have the best training and the knowledge to go out and provide the best care to all of our customers.

"I started working in care when I was 19 years old. I have always loved this job; I really enjoy being able to sit and listen to our customers and know that I may have made their day just that little bit brighter."


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Mum and Dad noticed the difference in care after just the one visit and are so happy they said they can relax now, something Dad could not do with the others carers. Thank you all.

Ann from Gloucestershire

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Visiting care in and around Newbury

Since 1989, we have been providing person-centred care to those that need extra support at home. From light household duties, cooking and accompanying you to appointments, to personal care, moving & handling and support with complex health conditions – we can offer reliable, quality care that is tailored around your preferences and requirements.

Whether you have Parkinson’s and need assistance with mobilising safely in and around your home, or if you’re struggling to keep up with the housework after an operation and need some help on a short-term basis, visiting care will fit in around your needs. That way, you and your family can rest assured that everything is covered and that you can remain in the comfortable and familiar surroundings of your own home.

With care from as little as 30 minutes per week, we can be completely flexible around you. So, if your care needs change and you require more support, we can adapt your support plan to reflect this. Equally, if you become more comfortable with your carer and decide that you might like to have an afternoon out of the house to visit Newbury Racecourse, we can accompany you and enjoy the change of scenery with you.


Live-in care that enables you to stay in your own home

If you require more intensive support for complex health needs or perhaps you’re living with your partner and you both need a bit of extra help now that you’re in your senior years – having a live-in carer live with you at home to provide round-the-clock support could be just what you’re looking for.

We will work with you to find the right carer for you that not only has experience in your care needs – whether that’s dementia, diabetes or a spinal injury – but also shares similar likes, dislikes and personality traits to you. After all, they’ll be living with you in your home, so being part of the selection process is an important part of choosing your carer.

Live-in care can make a huge difference to your life; not only are you receiving one-to-one care that is tailored to you, but you also don’t have the upheaval of leaving your beloved home. You can keep and maintain your home comforts, all whilst getting the right type of support that you need and on your terms.


Extra reassurance with domiciliary care

Domiciliary care, or visiting care, can provide you and your family the extra reassurance you need so that you’re confident that you have everything you need whilst at home, particularly if your close relatives live a significant distance away from you. Knowing that there is someone local to you to pop in, make you some lunch and catch up over a cup of tea can relieve some of the stress and anxiety you may feel if you need extra support.

And it’s not just you that we’ll take care of; we’ll help out around the house, accompany you to your hair appointment and even take your canine companion out for a walk around the North Wessex Downs. Whatever it is that we can help with to make your life that little bit easier, we will.


Specialist dementia care in Newbury

A dementia diagnosis can be an unsettling time for all of you, whether you’re supporting your mother that has just been diagnosed with Alzheimer’s or your father has just developed vascular dementia. Knowing how to help with the condition is where we specialise, and we’ll provide the most considered person-centred care to your loved one whilst supporting you and the rest of the family too.

There are a variety of different symptoms that can affect an individual with dementia – from memory loss and confusion, to difficulty with routines and sensory disorientation – and everyone is affected very differently. That’s why we’ll get to know the individual and what matters most to them, enabling us to provide dementia care that’s centred around the them.


Additional support with elderly care

Whether you have difficulty doing the things you used to because you’ve developed arthritis, or if you aren’t as confident as you once were leaving the house to collect your weekly groceries and attend appointments – care from the Newbury team will ensure that you no longer have to struggle or worry about doing the things you need to do.

Elderly care can be offered during the day, evening or throughout the night, so that you always have the support that you need, when you need it. It might be that you need to administer medication at night but are unable to do so alone, or you might need support getting in and out of bed. Whatever you need help with, we’ll be there to support you.


Respite care for emergencies

Emergencies can arise at any given moment without prior warning. So that you’re not left without support when you need it most, respite care from the Newbury team can offer assistance usually within 24 hours from when you get in touch with us. That way, if your regular caregiver needs to take a break or has to step away to tend to an urgent matter, you can rest assured that your care routines are maintained by some of the best carers in the industry.

Respite care could also be suitable if you want to take a holiday with family or by yourself, but need support to travel and with personal care whilst you’re there. Whether you choose to take a break along the English coast or if you want to venture further afield by travelling abroad, we’ll be there with you every step of the way so that you can enjoy a well-earned break.


Fully trained carers that are local to you

With all of the carers that we employ at Helping Hands, we ensure they are from the local area and are extremely kind and compassionate people. And that’s no different in Newbury. To ensure that all of our carers have what it takes to be part of one of the industry’s leading home care companies, they all undergo extensive background checks, including Disclosure Barring Service (DBS) screenings, and character references. They also participate in our award-winning training programme, that includes manual handling, personal care, dementia, first aid and safeguarding.

As with the rest of our company, our Newbury branch adheres to guidelines set by the Care Quality Commission (CQC) to ensure that the care our local residents receive is safe, effective and responsive. That way, you can have full confidence that we are following stringent practices that are set by a governing body, and that we are doing what we say we will.


Areas across Newbury that we cover:

AdburyBagnorBishop’s Green
Crockham HeathCurridgeDonnington
EnborneGreenhamHenwick
Hunts GreenNewburyNewtown Common
ShawSnelsmoreStockcross
ThatchamWash Water
Request a callback Email us

Find out more about care in Newbury

To find out how we can provide support for you or a loved one, you can contact our customer team via telephone seven days a week.

You are welcome to visit us at our branch in Newbury, where the team will be happy to discuss your care needs and the best options for you. We’ll even come and visit you at home if you find that easier – just let us know.

Opening Hours
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Email:

enquiries@helpinghands.co.uk


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