We know that everyone is different, and that’s why our team providing home care in Newbury offers a range of services, so you can feel supported and in control as you get on with the things that matter most to you. Whether it’s visiting care (from 30 minutes to a few hours) or full-time nurse-supported care, we offer you flexible support that replaces the need for a nursing or care home.
The level of care you receive depends on your unique needs – you may need a weekly drop-in for help with meals, housework, changing beds and medication, or you may need more regular support for complex care needs that accompany certain medical conditions. Whatever your situation, Helping Hands cares about making sure you feel safe, comfortable and confident.
Elderly care
Helping Hands is a care home alternative that allows the elderly to stay at home, where they feel most comfortable. The Newbury Helping Hands team can pop in for a quick visit from just 30 minutes per week, and help tidy up, run errands, or organise groceries and medicine.
But our carers are about so much more than just assistance with practical tasks. Helping Hands carers have big hearts and they take the time to really get to know those they care for personally – it’s about being there for our customers physically, emotionally and even spiritually. Many of our customers experience dementia or mobility issues, both of which need patience and a light touch. Our elderly carers know that sometimes what’s needed might be the simple companionship of a shared cup of tea and a chat.
Domiciliary care
Domiciliary care is simply care given to you or your loved ones right at home, and it has many advantages. You get the relief of knowing that you’re receiving personalised, one-on-one support that’s built to fit around your daily routines. Domiciliary care puts you back in charge and gives you the flexibility to opt for the care that suits you best.
Helping Hands is one of the country’s leading homecare/domiciliary care providers, and we’re fully licensed by the Care Quality Commission (CQC) , which means that we follow a strict code of practice that ensures the highest possible care. We’re also industry-endorsed as a Centre of Excellence for our training programme, so we take pride in going above and beyond, ensuring you’re matched with carers who fits you both personally and on a practical level.
Respite care
Though caring for a loved one can be rewarding, it can also be draining at times. Helping Hands understands that having a professional carer step in occasionally to offer care relief makes everything so much easier. At Helping Hands, respite care workers ensure continuous care for those who need it, while giving carers and other family members a moment to recharge.
Helping Hands has been working hard to make a difference in people’s lives for more than three decades. We’re a founding member of the United Kingdom Health Care Association (UKHCA) and have a host of other accreditations to give our customers complete peace of mind. Our real mission, however, is to provide people with the genuinely compassionate care they need to live their best lives, in whatever way possible.
We stand by our customers like family, and their testimonials show that we are more than just a care service. Every Helping Hands carer is passionate, professional, and trained to our high standards, with Disclosure Barring Service (DBS) certificates and a full background check.
Seeking care for the first time can feel daunting, but there’s nothing to worry about, and we’re here if you need us. Contact us today and we’ll be more than happy to talk you through the options. Whatever your care needs, our Helping Hands customer advisors can work with you to devise a plan that gets you or your loved one the assistance you or they need.
