We want to ensure our customers receive the best care they deserve, which is why we offer exceptional elderly care to those who need it most.
At Helping Hands, we have been providing elderly care at home since 1989 and have supported thousands of families across the UK so they can continue living an independent life. Our North East home care team is just one of our many branches that can provide high-quality care while you enjoy the fruits of staying at home.
You may need elderly care if you live with a complex condition that limits you from carrying out specific tasks. Or you may have been discharged from the hospital and need an extra pair of hands to get you back on your feet. Whatever the reason, our North East care team will always be by your side when you need them most. You’ll have more than just a carer; you’ll have a companion.
We provide all our customers with care packages tailored to their personal requirements. We take time to speak to each of our customers to ensure that we include every single detail and provide them with the care they want.
Our North East team delivers care on a visiting and live-in basis. So, if you need care twice a week or 24 hours a day, this can be arranged. Our carers can help with washing the dishes, changing the bedding, feeding the goldfish, preparing meals, taking you to the hairdressers and much more. No matter what you need, we promise to provide you with the care you need.
All our carers are the heart and soul of our company, and they are the reason why we are the UK’s leading care provider. Our carers in North East are compassionate and selfless individuals who will always put your needs first. But it’s not a straightforward process; we carefully handpick these individuals. They go through a strict background check and are DBS screened. Once they join our team, our carers complete an intensive training course, and keep their skills updated via refresher courses. So, you’ll be looked after by experts in the field.
In addition, our care services are regularly monitored and inspected by the Care Quality Commission and Care Inspectorate Wales. This ensures that we always provide our customers with the very best care they need. After all, we wouldn’t expect anything less and neither should you.
If you would like more information on elderly support in your area, contact us today. No need to wait; our customer care advisors are available every single day of the week. Alternatively, you can talk to a member of our team via Live Chat or walk into our local branch and speak to our team in person. We will even offer you a cuppa.