Website Reviews for Nottingham

My dad had a spell in hospital and on release he required care visits at home to manage a catheter. Helping Hands took over from the interim NHS appointed carers. He had 4 visits per day initially to manage the catheter but my dad is 90 and virtually blind so the care also extended to helping him around the house, with personal care and domestic chores and, most importantly, brought company and routine to his days. It took him a while to settle, he is a proud man, but before long he adjusted to the carers coming in and out and he soon found them to be vital for his day to day life. He was only with Helping Hands for around 6 months and has now moved into residential care but we could not have managed that transition without his care visits. The online portal has been brilliant allowing my sister and I to see how he is doing, and the contact from the carers and staff has been just right. He could be a difficult man to handle at times and everyone made sure to match him to the right carers and to keep as much continuity as possible (whilst obviously allowing for staff leave). I would highly recommend their services. I could only select Nottingham from the drop down list but would like to specifically thank the West Bridgford team. We'll miss you!

The care and support given to my Mum by Helping Hands Nottingham could not have been better. Noureen has been fantastic, organising care for Mum when we were in a sudden and unexpectedly tricky situation with her health and subsequent care needs. Noureen has listened, provided a guiding ear when things have been really tough and has immediately sorted the best solution to an evolving situation. The carers Mum has had visit so far have all been wonderful - kind, patient and gentle with Mum (87) and lovely company for her too. So a huge thank you to you all!

Noreen from the West Bridgford branch came to speak to my mother and father about care visits. Noreen was very polite and friendly and engaged with my parents in a very positive manner. They enjoyed her visit and Noreen is going to sort out a care package for my mother. We are very grateful to her for visiting.

I cannot fault the care my mother receives from the carers at the Nottingham branch nothing is ever to much trouble, my mum is happy so that makes me happy! A big thank you to Noureen and her team.

Nina the carer was very good with my husband .looking forward to her on monday