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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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01616 387 532 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Salford

Historically in Lancashire, Salford City is now a free borough and home to several entertainment hubs, including the BBC, ITV, Manchester United Football Club and the Lowry Outlet. Ideally located next to Manchester City Centre, Salford offers arts, culture, sport, heritage, shopping and the UK’s number one home care provider, Helping Hands.

Covering areas such as Eccles, Worsley, Swinton, Walkden, Little Hulton, Irlam, Salford and the surrounding areas, our local Helping Hands team are here to provide bespoke care packages in the comfort of your own home.

Whether you’re living with a progressive condition, recovering from a short spell in hospital or need a little support around the house, our Salford team are here to help.

Meet the team

Heather Lloyd

Meet Heather Lloyd, our Branch Care Manager, Salford

My responsibilities and values are to ensure that we deliver person-centred care for all individuals, to ensure that everyone involved in our service feels valued, I have over 14 years of experience and have a wide range of experience within different sectors of Healthcare. My heart has always been within the care sector. I began working for Helping Hands after losing my father in 2020. I wanted to be a part of a company that stands out, has positive impacts on people's lives and enables people to live comfortably in their own homes. A company that is person-centred and truly value the customers. Helping Hands has a great structure and support network. The passion shines through from each and every staff member within the company and this shows in the high-quality care we provide to our customers. I am very passionate about my job and like to go the extra mile. When I am not working I love to spend time with my family, making memories with my husband and children.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Nathan Duran

Nathan Duran

Area Care Manager, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia Care

Other services we provide at this branch

Visiting care tailored to your needs

With over 30 years’ experience, we’re proud to provide person-centred home care to hundreds of families across the Greater Manchester area and beyond, ensuring that they are enabled to stay in the home that they know and love.

We understand how important your independence is and that you remain in control of your care – that’s why Louise and her team will work with you and your family to build a bespoke visiting care plan that puts your needs first. Whether your loved one is living with Alzheimer’s, or you are concerned for their wellbeing and safety at home, our Salford team are here to give you the support you need, whenever you need it.

Each and every one of our carers completes an award-winning training programme covering several conditions, including Parkinson’s, dementia, acquired brain injuries and cerebral palsy, so you can rest assured you or your loved one is in safe hands.

Salford live-in care to support you

If you or your loved one requires more intensive support at home, live-in care is the ideal solution for you to remain in your own home with no compromise on your wellbeing or independence. Inviting somebody new to your home can be daunting, which is why our Salford team of friendly and professional carers will provide unintrusive guidance and support to help you and your family adjust.

Our carers provide more than just practical support, they’re here to be your friend too. We’ll work with you to ensure your care plan is personalised around your needs, hobbies and interests, so you can enjoy your time together.

With no visiting restrictions, set mealtimes or menus to choose from, live-in care allows you to remain in control of your care, with no compromise to your usual routine.

Private Care in Salford

With private care from our Helping Hands team of carers in Salford, you’ll receive a bespoke package of care that is fully designed around your personal requirements and wishes. At Helping Hands, we tailor your care plan completely around your condition and your specific care needs, ensuring you’re given a level and type of care that perfectly suits your situation. We’ll also monitor your condition in case it changes, and recommend alterations to your care plan when required. Being able to receive care at home allows you to have a lot more input over important details of your care plan such as meals, visitors and bedtimes. It also gives you the freedom to enjoy as much normality as possible – you can continue to engage in your favourite hobbies, activities and routines, knowing that one of our brilliant carers is supporting you every step of the way.

Domiciliary care in Salford

Whether you’d like a 30-minute drop-in once a week to help you put the bins out, or several overnight stays to support you with more complex conditions, Louise and her team can support you with personal care, medication administration, mobility support, household tasks and cooking.

An ideal alternative to residential care, domiciliary care enables you to remain within your own home, with an extra helping hand.

Specialist dementia care from our Salford team

Dementia diagnoses can cause lots of uncertainties and anxieties within the family – that’s why all of our carers are dementia trained, helping you through every step of your journey.

As the UK’s leading dementia care specialists, our expert team in Salford are on hand to offer advice, guidance and support whenever you need it.  With the confusion that comes with dementia, familiarity is key. That’s why our team of carers will provide a tailored care plan that suits you, in the place you know and love.

Elderly care to support your independence

As we age, it can often become apparent that our minds and bodies aren’t quite as quick as they once were – but that doesn’t mean you should miss out on activities and occasions. You might just need help hanging the washing out, or support getting out and about in the local community, or even support at a family occasion. Whatever you need, Louise and her elderly care team are here to help you.

What’s more, if your condition is progressive or you fancy a bit more help, we can increase the regularity of your care, ensuring your carer looks after you every step of the way.

Respite care for your short-term needs

Care needs can arise at any given time, which is why we’re here to provide fast-response respite care packages to give you the support you need, when you need it. We can usually provide care in as little as 24 hours from your initial enquiry.

Your regular carer may be ill and you need their hours covering, or you might be returning home after a short stay in hospital Nonetheless, our Salford team can support you, no matter the reason.

Award-winning training for our Salford team

We’re proud to be one of the UK’s leading home care providers, providing dedicated, person-centred care to over 40,000 families, but none of this would have been possible if it wasn’t for our exceptional carers.

Our stringent recruitment process ensures all of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings and must have a compassionate, friendly nature.

We’re also the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.  All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands West Manchester.

Find out more about live-in care in Salford

If you’d like to discuss yours or your loved one’s care options in more detail, please get in touch with the Salford care team. Our phone lines are open seven days a week.

If you’d rather meet face-to-face, we’ll be happy to meet you at a convenient place; whether that’s at your local coffee shop or in your living room.

Call us on 01616 387 532 Talk to us on live chat Request a call back

Our credentials

Our Salford branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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