Here at Helping Hands Manchester, we are proud to offer person-centred home care to those across the city who need help and assistance with everyday tasks and their health care. Our team is fully regulated and monitored by the Care Quality Commission, meaning that we adhere to only the highest standards in the industry, including the training of our carers and the safety of our service.
We’re proud to have been providing person-centred care to thousands of families across England and Wales for over 30 years, ensuring that they can remain at home with no compromise to their independence. And our Manchester care team are no different; they can arrange a home visit to discuss your care needs as soon as you need them to, creating a support plan that is tailored entirely around you. If you are a fan of Manchester’s rich music heritage, we’ll ensure that these type of intricacies are built into your care plan so that you can continue with beloved hobbies and interests, as well as get the right support for your health needs.
You may want to opt for short, regular calls with our visiting care service, helping you with the cleaning, shopping, meal preparation and for some companionship at a time that suits you. For more complex health needs, live-in care may be a more suitable option for you, providing you with 24-hour care from your very own dedicated live-in carer. Regardless of the type of service you choose, our aim is to keep you safe and well at home without the need to move into residential care.
"As the Regional Care Director for the north, I am responsible for all types of care delivery to our customers - whether it be live-in care or our hourly service. My role involves ensuring that our carers deliver a consistent and seamless high quality of care to our customers. I manage a team of dedicated, hardworking people who strive to deliver a fantastic service.
"Following a highly successful career in welfare to work, recruitment and training, I wanted to look at a fresh challenge, and following some research and numerous conversations ,I believed that the care sector would be a good fit and that I could easily transfer my skills and experience into this role."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
We understand how important it is that you remain in control of your care, which is why the team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our Manchester team are here to give you the support you need, when you need it.
With each of our carers completing an award-winning training programme, our Manchester team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, mental health conditions and many more.
Find out more about our home care services in Manchester.
For those that require more intensive support at home, live-in care is the ideal solution for you to remain in the comfort of your own home with no compromise to your safety or independence. We understand that it can be daunting to invite somebody new to live in your home with you, but the team are here to provide unintrusive guidance and support to alleviate any worries you may have.
Here at Helping Hands, it’s important to us that we give you more than just practical support; we provide companionship. Not only do we work with you to ensure that your care package is tailored entirely around your needs, but we also work with you to find a carer that is suited to your personality, hobbies and interests, so you can enjoy your time together not just as carer and customer – but as friends.
Live-in care gives you the flexibility that you need to remain in control of your care with no compromise to your usual routine. With no visiting restrictions, no set mealtimes or menus and no daily schedules, the team will enable you to continue to live your life entirely on your terms.
Discover more on what is live-in care here.
There are quite a few differences between Helping Hands Manchester and a care agency, the main one being that our service is regulated by the Care Quality Commission (CQC), which ensures that our care is safe, effective and responsive. This isn’t always the case for other care agency services who may not be regulated by the CQC.
With a fully managed service from Helping Hands, you have complete peace of mind that every part of your support plan and arrangements for care are being looked after by our team – from recruiting carers, training them to a professional standard and ensuring they are looked after, to managing your care by our dedicated local team as well as an all-inclusive price. Conversely, with a senior care agency, you are required to arrange your carers’ employment and seek out a replacement if they are unwell or need to take a break. Additionally, the amount that you pay for your care may differ daily with a care agency, depending on what you need support with, which may become difficult to keep track of and plan for.
As an ideal alternative to residential care, domiciliary care enables you to remain within your own home while you receive the support you need. With domiciliary care from our Manchester team, you have the freedom to choose the frequency and intensity of your care.
From 30-minute drop-ins to overnight support for more complex conditions, the team can support you with any of the following care needs:
The time following a dementia diagnosis can cause lots of uncertainties. We understand how unnerving it can be for you and your loved ones while you come to terms with your diagnosis, which is why the Manchester team are here to help you through every step of your journey.
We’re proud to be one of the UK’s leading dementia specialists, and with our expert team in Manchester on hand to offer guidance and support whenever you need it, you and your family can find comfort in knowing that you are in safe hands.
With the anxieties that come with dementia, familiarity is key. That’s why our team of carers will provide a care plan that suits you, in the place you know best.
As we develop through the latter stages in life, it can often become apparent that our minds and our bodies aren’t as quick as they once were – but that doesn’t mean that you have to make any sacrifices to your independence. Whether you need a helping hand to fold your laundry or walking to the shop for your morning newspaper, the team are here to help you with anything you need.
And if you’re living with a progressive condition, we can increase the regularity of your care and be with you every step of the way.
There’s no telling when any one of us may need a little extra help. Care needs can arise and change at any given time, often with very little notice – but not to worry, our Manchester team can provide you with respite care packages to give you the support you need, when you need it – sometimes with as little as 24 hours’ notice.
Whether your regular carer is taking a break, you’re returning home from a hospital admission or you are planning a trip away and you’d like a little extra support, we can support with any of the following instances:
With 30 years’ experience under our belt, we’re proud to be one of the leading home care providers in the UK. Ever since our inception in 1989, we’ve been providing dedicated, person-centred care at home to each of our customers; but none of this would have been possible if it wasn’t for our remarkable carers.
The qualities it takes to become a carer cannot always be taught, and it is the kindness, selflessness and empathy of our carers that keeps Helping Hands at the forefront of the care industry.
Our fine-tuned recruitment process ensures that all of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings. With only 2% of applicants being accepted for employment, you can rest assured that your care is provided by only the best.
We’re also the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we’re fully licensed by the Care Quality Commission (CQC).
We are actively collecting and monitoring our reviews and feedback for Manchester to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 40 reviews
Our Manchester branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
154 Bury New Road, Whitefield, Manchester, M45 6AD Show on Map