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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Shrewsbury

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Shrewsbury Branch

Debbie Downey and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 18 reviews
Outstanding89%
Excellent11%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Shrewsbury branch? Leave a review

Read our Reviews

5.0 rating
27 December 2019

The person I spoke to was very helpful and friendly.

Julie Bone
5.0 rating
27 December 2019

The person I spoke to was very helpful and friendly.

Julie Bone
5.0 rating
8 December 2019

The lady I spoke to was really helpful and efficient making me feel satisfied with the service

Karen King
5.0 rating
4 December 2019

After initially thinking that there was no cover for the area that I live, the lady took the time to check and found that in fact there was.. Very grateful for her diligence!

Robin Williams
5.0 rating
17 October 2019

Ben was very helpful and explained the process clearly – which answered most of my questions. He then easily answered the couple of questions I had and generally put me at my ease. Follow up email of details was almost immediate.

Sue Searle
5.0 rating
30 September 2019

All questions answersed adequately. On time. Not rushed. Friendly.

Sally
5.0 rating
28 August 2019

mix of carers.most exceptional. my carers go out of their way for me.management team promised same carers when i joined and i could have my say but that has not been upheld. i do understand that there are shortages sometimes.

Julie Russell
5.0 rating
22 August 2019

Dave was very helpful and well informed. He was very professional.

Neal Rushton
5.0 rating
15 August 2019

Dave who came to do care plan was very helpful and informative to help with dad’s being partially sighted, carers have been pleasent and regular.

Teresa Palin
5.0 rating
31 July 2019

Very reliable, always kind and efficient

Debra Sankey
4.0 rating
31 July 2019

Very helpful and understanding gave a good recommendation for your company if needed will contact in the future thank you

Janet Edwards
5.0 rating
24 July 2019

Caroline was very helpful, engaging and professional. She was also able to address all of my queries and gave me great advice. Thank you

Richard Conti
4.0 rating
17 July 2019

The service requested could not be matched in terms of domiciliary care calls, but an alternative was put forwards which may be applicable to the client. This is currently undergoing discussions with the clients social worker.

Ian Martin
5.0 rating
31 May 2019

Excellent staff. (Kelly and Joan) Really connected with my Mother and has made our lives so much easier

Robin Williams
5.0 rating
25 April 2019

Very Helpful & politer

Deborah Mcmahon
5.0 rating
7 March 2019

Really helpful and informative

Sue Quarendon
5.0 rating
7 January 2019

The Carers listen to my concerns as do the managers. My Mum’s bungalow is looking cleaner than it has done in months. My Mum looks forward to her meals & she is eating better. Very many thanks..

Susan Burnett
5.0 rating
5 January 2019

Joan has a difficult appointment before visiting, but she was bright, cheerful and engaged with my Mother so easily. Very knowledgeable and will to help us understand what is happening with Mum.

Robin Williams

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