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Home care in Swaffham

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0132 859 4463

Lines are currently closed

Existing customer
0132 880 0356

Lines open until 5:30 PM

New customer
0132 859 4463

Lines are currently closed

Existing customer
0132 880 0356

Visiting care and home care in Swaffham

Swaffham has a rich history dating back many years to the coming of the Angles and Saxons. The town was an important market centre by the 14th century as an emerging sheep and wool location. One of Swaffham’s notorieties is the medieval folklore of Black Shuck, the tale about a black dog who wandered the area and those nearby, attacking merchants who were heading to larger towns nearby to sell their wares. Even today there is a rumour of a black puma-like cat wandering the area. At Helping Hands, we were curious to discover if these tales were all that the area could offer so decided to get to know Swaffham better. This we’ve achieved by bringing our exceptional visiting and live-in care to the area, all of which is fully regulated by the Care Quality Commission and the Care Inspectorate Wales.

Quality care at home

From short term support to longer term visits and live-in care, our Swaffham team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Swaffham care team
Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Swaffham branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Swaffham

We believe in person-centred care above all else at Helping Hands, going the extra mile to make sure that our customers remain comfortable, happy, and secure in the home they love. We’ve been considered one of the UK’s premiere private home care companies since we were founded in 1989, however that doesn’t mean we ever rest on our laurels. We work tirelessly to improve our services and constantly make them the best they can be, meaning you ad your loved ones get reassurance that you really are in the best hands possible.

24/7 live in care support

Live-in care takes everything that’s fantastic about visiting care and builds upon it. Instead of you having someone with you for an hour or two at a time they’re with you around the clock, giving you and your loved ones reassurance that you’re never alone at home. Giving you companionship whenever you need it and the flexibility to complete jobs as and when you like them done, your carer will carry out essential tasks and also accompany you out of the house when you wish to. Whether you have mild or complex care needs we’ll be the person by your side who can help you to make the most of every single day.

Why Helping Hands is better than a care agency in Swaffham

Care agencies are totally different from private care companies, but from the outside the differences may not be that obvious. Both will provide you with care in your home but that’s where the similarities sadly end, as an agency will charge for ‘finding’ you a carer then expect you to do everything else yourself. Helping Hands is completely different though, as we’re a private home care company and have been since we were established in 1989. We’ll design you a bespoke care package and match you with one of our directly employed carers, then manage everything about your care, all as part of the service.

Qualified carers providing a variety of care services in Swaffham

We’re proud of the fact that we take our applicants through the entirety of their recruitment journey ourselves, without having to rely on outside agencies who won’t know what we’re looking for in a carer. We handle every aspect of their sourcing, assessing, and development ourselves, meaning that we can employ the people who share our values and passion for delivering only the very highest quality care at all times. We then equip them with all of the skills they’ll need and build on their existing knowledge to best support their customers. We even have our own in-house training academy that helps our people develop as their careers progress.

Other areas we cover
  • Dereham
  • Holt
  • Wells-next-the-Sea
  • KingÕs Lynn
  • North Walsham
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Branch information
Address

Helping Hands Fakenham, Unit 12, Millers Walk, Fakenham, NR21 9AP

Show in maps Swaffham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered