Taunton

My father is very happy with the care he is receiving. Carers are very efficient but also take time with their busy schedule to have time to chat with Alf, not just

Just felt that he understood our needs / Was friendly yet professional

Extremely helpful and sympathetic, very knowledgeable and Clare took time to listen, digest, then suggest.Very impressed. Thank you!

All my queries were answered quickly and in a very friendly way.

Understanding, wanted to help, very quick with contact and assessment due to urgency

An excellent care team with effective and professional management.. We couldn’t cope without them.

Clear, helpful explanation to questions I actually asked and Phoebe called me back when she said she would call me back. I value that greatly shows your organisation to be professional and trustworthy

Leanne and the other people I spike to passed on messafes and Leanne was so kind whilst remaining professional while as a family we are really sad and struggling. Thankyou.. It would be better if her name appeared at your central phone line list as being based at Taunton so they could find her though !!.

James, the Taunton manager, and his team of carers have been invaluable in helping my mother to be as independent as far as she can and to remain living in her own home. They are all just fantastic and we couldn’t manage without them.

Trish was empathetic, efficient and able to give me a comprehensive explanation of the company ethos and process. I felt reassured and positive at the end of our discussion.

Well researched, responsive, professional, caring

As very good service friendly professional helpful went the extra mile

James was amazing, veryvery patient and very thorough

Initial call answered – did not need to leave message – and follow up return call was prompt. Details given during follow up call were clear and helpful.

Friendly efficient service