Our Helping Hands team in Taunton are resolute in their dedication to providing the best possible home care to those who need additional support throughout the local region. Through kindness in their approach, determination in their development and pride in their work, every member of staff is committed to providing an unparalleled level of care in line with the Care Quality Commission’s guidelines.
The team is fully committed to providing you or your loved one with personalised home care services around Chard, Five Bridges, Ilminster, North Petherton, Tiverton, Trull, Wellington, Wiveliscombe and the surrounding areas.
With over 1,000 years of religious and military history, Taunton has a plethora of activity and culture within its grounds. And within easy reach of the stunning Somerset scenery, there is lots to see and do in and around the town, but it wouldn’t be complete without a dedicated team of friendly and professional carers from one of the leading home care providers in the UK -Helping Hands.
Whether you require a weekly visit to check-in and ensure you’re keeping up with your medication and household tasks, to full-time live-in care for those who require a companion to rely on around-the-clock, there is a carer prepared to relieve you off niggling chores and offer the support you need to maintain your wellbeing and uphold your independence.
"My main roles and responsibilities as Branch Manager are to oversee the day to day running of the business. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality.
"I have always had a passion in caring for others. The term 'Caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else's life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
We know exactly what it takes to provide exceptional home care – we’ve been doing it for over 30 years! Since our inception in 1989, we’ve been committed to providing high-quality care that enables those in need of a little extra support to feel safe and comfortable in their own homes. And this is something that the team carry through in their everyday work and ensure that those in the Taunton area have the support they need, when they need it.
Whether you’re living with dementia, cerebral palsy, motor neurone disease or a mental health condition that’s affecting your everyday life, the team can support you with a wide range of conditions and assist with both your practical needs and your emotional wellbeing. And for the days that are a little more difficult, you can rely on a friendly face to enjoy a cup of tea and a chat with.
It may be that you need someone to support you whilst you pop out to your appointments, or perhaps you are in the latter stages of a progressive condition and you require more complex support with PEG feeding, catheter management or tracheostomy care. Whatever it is you need, we’ll be there to keep you safe, supported and comfortable in the home you know and love.
If you’re in need of more intensive support but you don’t feel comfortable with the idea of moving into a residential or nursing home, live-in care could be the ideal alternative to give you the support you need without the upheaval of leaving the place you know best. With a fully-trained carer that lives with you in your home, you’ll have extra peace of mind that there will always be someone nearby to support you when you need it.
In order to provide high-quality care, we believe that it takes more than just supporting with the practicalities; we’ll ensure that your emotional wellbeing is supported by providing a carer that shares your hobbies and interests, so they become more like an extended part of your family. So, if you enjoy a round of golf in the afternoon or a peaceful afternoon in your garden, your carer will be there to ensure that you are fully supported whilst doing the things you love the most.
The great thing about domiciliary care is that it allows you to choose when, where and how you receive the care that you need. You may only need someone to pop in every now and again to help you with your laundry or you might need more intensive support for a progressive condition – either way, we’ll work closely with you and your loved ones to ensure that the care you receive is entirely on your terms.
The Taunton team can assist you with a whole host of different activities or tasks that you’d like to do – whether that’s attending a GP appointment for a routine check-up, popping to the shops for your weekly groceries or going to get your nails done because, well, why not! Whatever it is you need, we’re here to make sure that you are able to live your life exactly how you want to – regardless of your condition.
We understand that the time following a dementia diagnosis can be unnerving for you and your surrounding family. With so many complexities behind the condition, it can be difficult to take in all the information you’re being given whilst coming to terms with your diagnosis. But the Taunton team are here to alleviate your worries and guide you through every step of your journey with dementia, so that you can learn to live well with your condition.
As well as supporting you at home, the team will get to know you and your needs, routines and preferences, so that we can build a personalised dementia care plan that is completely unique to you. What’s more, we’ll work closely with you and your loved ones to offer guidance on support on how you can continue to communicate and enjoy your time together as a family.
Once you reach your more senior years, you may begin to find more difficulty in the tasks that once came so naturally to you. Or it may be that you have experienced a fall and you no longer feel as confident in going out into the Taunton community without someone to help you remain steady on your feet. Whatever you need support with as you get older, elderly care from the local Helping Hands team could be the perfect solution for you to receive the care you need, without compromising on your independence.
Built by and around you, we’ll get to know your existing routines so that you don’t have to make any amendments to your day-to-day life. So, if you want to enjoy a day out watching your grandchild play a local football match or take a day trip out to Bridgwater Bay with your loved ones, we’ll be there to support you whilst you enjoy quality time with your family.
Whether you’re looking to nip down to the coast for a long weekend or enjoy a beach holiday overseas, everybody needs a holiday every now and again – and we believe that a person’s circumstances should never be a detriment to that. With respite care from the Taunton team, one of our friendly carers will accompany you wherever you want to go and stay with you for the duration of your holiday. That way, you can enjoy a real break with your loved ones or your carer without letting your care needs become a burden.
Respite care is also available if you’re looking for some short-term support following a hospital admission or whilst your usual caregiver is away tending to a family emergency. And if your care needs change at the last minute, respite care from our Taunton team can be arranged quickly and smoothly to ensure that you have a seamless transition between carers with no compromise to your usual quality of care. What’s more, our respite care packages can often be put in place within 24 hours of your initial enquiry, so you don’t have to worry about going without care.
We’re immensely proud that each and every one of our amazing carers are always willing to go above and beyond for our customers, and here at Helping Hands we all share one very simple goal: to enable our customers to live safely, comfortably and independently at home.
Following a stringent recruitment process, our carers complete a comprehensive three-day training course that covers a variety of modules, such as moving and handling, safeguarding, dementia care, health and safety and first aid. They also complete full background checks, such as Disclosure Barring Service (DBS) screenings as well as providing several character references from previous employers and from people that know them – so you can rest assured that you’re only being cared for by the best.
As a national home care provider, we are fully regulated by the Care Quality Commission (CQC), who ensures that we are always adhering to their strict guidelines and providing a compliant, effective and responsive service. What’s more, we are also the first and only home care provider to be endorsed as a Centre of Excellence by Skills for Care.
We are actively collecting and monitoring our reviews and feedback for Taunton to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 15 reviews
Our Taunton branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
7 Corporation Street, Taunton, TA1 4AJ Show on Map