Burnham-on-Sea

Visiting care is a brilliant way to allow you or your loved ones to receive care in the place you love most and are completely familiar with – your home. Our superb home carers can help you with whichever tasks you most need assistance – whether that be household support, personal care, attending appointments, mobility, or more. Our 30-plus years of home care experience have taught us that a person-centred approach is the only way to provide our customers with home care that makes a genuine difference.

If you or your loved ones need round-the-clock care, we can support you in the comfort and familiarity of your own home with live-in care in Burnham-on-Sea. Our live-in carers are fully trained to provide you with dedicated, compassionate and expert care, however straightforward or complex your requirements. Not only can our carers support you with housework and personal care, they can also provide you with companionship and reassurance. Of course, we respect the need for personal space and privacy, so our carers will also take care to be discreet and unintrusive.

Helping Hands are a private care provider, which makes us a better option than using agency care in Burnham-on-Sea. Unlike many agencies, we employ our carers directly. We believe in prioritising our carers’ well-being and ensuring they’re properly looked after, because they’re the ones who make our home care so wonderful. From your very first phone call to our care experts, we’ll ensure you receive the dedicated, professional attention that you deserve. We’ll also handle all the fiddly paperwork and admin, as we want your care journey to be as stress-free and straightforward as possible.

With private care in Burnham-on-Sea from your friendly Helping Hands care team, you’ll receive a package of person-centred care that is fully tailored to your specific requirements and preferences. We know that no two people have identical care needs, and because we’re a private care provider we’re able to fully customise each customer’s care plan to help them enjoy their best life in their particular circumstances.

It’s not always possible to anticipate when you might need additional care. That’s why, at Helping Hands, we offer emergency care to people who find themselves requiring support in their home at short notice. It might be that you’ve experienced a medical setback and need an extra pair of hands around the house to perform your usual chores and routines, or perhaps your regular carer has unexpectedly become unavailable and hasn’t been able to arrange any cover. Whatever your reason for requiring emergency care, we’re generally able to send one of our superb carers to your home within 24 hours of your initial phone call.

As well as helping you to make the most of every day, our wonderful carers are also able to support you with overnight care. Night-time can often be when we feel at our most vulnerable or lonely, so having a friendly companion in your home can be a great source of comfort and reassurance – both for you and your family. It also means that if you have a medical emergency or a fall in the middle of the night, or just need a bit of help with continence, someone will be there to assist you straight away.

We’re extremely proud of our amazing carers in Burnham-on-Sea; they truly are our most valuable asset, and they go above and beyond to ensure our customers receive the exceptional care that they’ve come to expect from Helping Hands each and every day. All of our carers have been selectively recruited for their empathetic, dedicated approach to their roles, and have undergone thorough background checks and a DBS check before joining the team to ensure they’re a perfect fit for us and for you. When they start with us, every carer is enrolled in our award-winning training programme, and they also continue to participate in regular refresher courses to keep them up to date with the latest care industry standards and best practices. Plus, for your added peace of mind, all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know you’ll always get only the very best support from a Helping Hands carer.