Visiting care and home care in Thamesmead
Thamesmead is an area of predominantly social housing, built in the 1960s, on an area that formerly housed part of the Royal Arsenal site. Extending over Plumstead and Erith Marshes, the site covers about 1000 acres. Built to ease the overcrowding of Victorian back-to-back houses, Thamesmead didn’t have residential living space on the ground floor in many cases, due to fear of flooding that had blighted the area previously. Elevated walkways ensured that should flooding be a problem, people could evacuate safely.
Such forward thinking is what we love at Helping Hands, and everything that we do is designed to keep you safe and comfortable in your own home too. However, our care services are also fully regulated by the Care Quality Commission and the Care Inspectorate Wales, which ensures an even greater level of protection and safety.

Quality care at home
From short term support to longer term visits and live-in care, our Thamesmead team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Thamesmead care team
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...



