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Home care in Thamesmead

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Sunday

New customer
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Existing customer
0203 617 5551

Lines open at 9:00 AM on Sunday

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0203 617 5551

Visiting care and home care in Thamesmead

Thamesmead is an area of predominantly social housing, built in the 1960s, on an area that formerly housed part of the Royal Arsenal site. Extending over Plumstead and Erith Marshes, the site covers about 1000 acres. Built to ease the overcrowding of Victorian back-to-back houses, Thamesmead didn’t have residential living space on the ground floor in many cases, due to fear of flooding that had blighted the area previously. Elevated walkways ensured that should flooding be a problem, people could evacuate safely.

Such forward thinking is what we love at Helping Hands, and everything that we do is designed to keep you safe and comfortable in your own home too. However, our care services are also fully regulated by the Care Quality Commission and the Care Inspectorate Wales, which ensures an even greater level of protection and safety.

Quality care at home

From short term support to longer term visits and live-in care, our Thamesmead team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Thamesmead care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
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Fully regulated by the CQC

Our Thamesmead branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Thamesmead

Whether you’re looking for support for an hour or two a week, or you need us throughout the day, our visiting care services will ensure you have all the help you need to live your best life possible at home. That doesn’t mean you don’t get to enjoy your local community as well though, as your carer won’t just focus on the practical tasks; they’ll be your essential companion who’ll ensure you get to see family and friends whenever and wherever you wish.

24/7 live in care support

Live-in care doesn’t just mean you get your household tasks such as laundry, vacuuming and cleaning done; with a live-in carer you have companionship around the clock as well as care, all delivered to the intensity you require. Perhaps you would appreciate someone to accompany you to medical appointments or you only need help with keeping your home tidy; however we can help, we’ll be the welcome stranger who quickly becomes a friend.

Why Helping Hands is better than a care agency in Thamesmead

We’ve never been a care agency at Helping Hands, rather we’re a private home care company who always puts you first. You may be wondering what the difference is though. Well, a care agency doesn’t employ the carers on its books for a start; they charge them a fee to be ‘retained’ on their list, and charge you even more when you accept a carer. The responsibility for employing the carer will then usually fall to you, whereas at Helping Hands we take care of all that for you as part of our fully managed service. Our carers are also sourced and employed by us directly; simple.

Qualified carers providing a variety of care services in Thamesmead

Our carers are truly special people, and we work hard to ensure we only employ those who share our ethos for delivering exceptional care. We recruit all of our carers ourselves, which means we retain consistency and the very highest standards because we don’t leave such essential processes up to other people. If we want the best we know we have to find them ourselves and we’ll go around the world looking for them! Once we have them we offer exceptional opportunities for development, as well as qualifications and additional training that can be applied to their role straight away.

Other areas we cover
Branch information
Address

Helping Hands Highbury, 2-4 Archway Close, Archway Road, Highbury, N19 3TD

Show in maps Thamesmead Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered