Website Reviews for Tunbridge Wells

Absolutely over and above what could be expected of a service! Lovely people from helping hands have been taking my family member to see his partner in her care home for a while now. He loves them all but today it was later than normal and the consequence was that he missed his meals on wheels lunch but the lovely lady Diane cooked him a ready meal from his freezer for him and made him coffee. How lovely is she!! Thank you all so much you do a wonderful job and more!

Good clear professional help

Nicola highly professional and empathic

Friendly helpful and direct

Because the communication and support has been consistent and haven't had to chase or follow up anything. Information has been passed easily and quickly between me and the agency and has provided me without the worry of knowing my son has the continuous support he needs and is reliable.

So polite so understanding so.empathetic so knowledgeable

Very satisfied how they care for my mother

Helpful informative pleasant

Everyone from carers to managers is always friendly, and eager to ensure we get not just the care we need, but treat us in a way I think they would like to be treated..

Amandee was very helpful and clear and felt you could provide me with fairly immediate help.

Very constructive questioning which allowed Hayley to build up a clear picture of my relative's needs.

On the whole found the service to be informative and friendly

Very helpful and easy to talk to and respecting my mother's wishes

Nice personality & demeanour of carer & willingness to help with chores. Friendly & helpful staff on the office

Wasn't there. Just know that my brother is happy that someone is going to come twice a week.

Understanding, helpful, and only asked relevant questions,

The girls are always cheerful and offering to do more. I am confident leaving Peter in their care, which means I can relax and enjoy my respite time.

Ben was very helpful and efficient. Thank you

Magda is a very nice young lady helpful and extremely industrious. Easy to get on with too, thanks.

Always very helpful and on time. Supportive and cheerful.

Clear information and answers given in a patient and cheery manner to me, a slightly nervous first time enquirer