Website Reviews for Wakefield

Helping hands were recommended to me, a close family member had used their services to look after his wife. From the first call with Sarah arranging the assessment for my father in law to the carers coming out every morning, everything was very professional and all the carers friendly and have been such a big support to my family. Emma the manager and Sarah were also very supportive when we had last minute changes with my father in law been in and out of hospital. All of the staff show empathy and care about you as an individual. Their support meant my father in law could stay at home a little longer with their daily help. The girls were so good with him and my mother in law loved to see them too. Nothing but praise for all they did for them both. Everyone at helping hands are so nice, caring and really can’t do enough to help you. I would definitely recommend helping hands if you are needing support as they truly are 5 star, everyone at the office and the care workers who visit are all amazing. You won’t regret using this company to support your love ones when needed. So a Massive thank you from me to all at helping hands Wakefield 😀

We met with Emma today to discuss my mother's care requirements and she was so helpful in both outlining and explaining how Helping Hands operate and the level of service that would be provided and again how this could be scaled to meet any changes, Emma provided those assurances that any family would be keen to have confirmed alongside her genuine committee to ensuring the quality of service provided was of the highest standard.

I approached Helping Hands Wakefield because I needed care for my mother. I had read good reviews about the service and read the 'good' CQC report. We had an assessment visit from Maggie Smith yesterday. We have had no experience of the care system and Maggie did a thorough assessment answering all the questions we asked and giving us lots of information about things we hadn't thought to ask. She spent a lot of time talking to mum about what she wanted from care and really put us at ease. She was kind, patient, intersted in mum and her life and I thought she was a great ambassador for Helping Hands. Unfortunately HH do not have the capacity to offer us care at the moment but would definitely recommend them to others.

I’ve been working for Helping Hands for 7 months and am really impressed with the whole company and Wakefield branch in particular. The office staff are very supportive and approachable and it’s refreshing to feel cared about as a member of staff. Communication and training are great and lead to impressive individualised customer care. It’s so good to hear the people I visit say that everyone that cares for them is lovely. I’m happy and proud to work with this great team.

Hi would like to say what an honour it is to work for helping hands Wakefield the best in Yorkshire 10 Star I would like to give what a fantastic team we have Emma is the best manger I’ve ever work for office staff are amazing and we have amazing team of carer and I am one of them we go above and beyond for each client we look after I would recommend to all my family and friends to come to helping hands Wakefield I treat all my clients the same as one day I will need care my self and deffo will be going to helping hands Wakefield 100% so please come aboard with helping hands home care Wakefield