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Website Reviews for Warrington

4.5 Star Rating
Rated Excellent on
Trustpilot

Ashleigh Height and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5
Based on 41 reviews
Outstanding
88%
Excellent
12%
Good
0%
Satisfactory
0%
Poor
0%
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Warrington Reviews
1 March 2023

I feel very guilty that I have left it this long to share my review. Our wonderful father was given days to live in June last year. A Very hasty package of care was put into place to ensure our Dad was discharged from hospital to spend his last few days at home with his family. Wow !!!!! how blessed were we to be placed in the care of Helping Hands. The agency name says it all. We were in the helping hands of Angels. Amazing wonderful caring staff . Professional at all times. Kind caring and excellent support. Reliable always on time and going above and beyond to provide such wonderful care for our Dad. Always approachable and eager to assist with smiling faces . I can't thank all of you enough for the love care and support you provided our family . I honestly believe your absolute love care and support kept our Dad alive and here with us today. I thank you all from the bottom of my heart . You are AMAZING .Thankyou God bless you all

Jane Haddock
1 March 2023

I feel very guilty that I have left it this long to share my review. Our wonderful father was given days to live in June last year. A Very hasty package of care was put into place to ensure our Dad was discharged from hospital to spend his last few days at home with his family. Wow !!!!! how blessed were we to be placed in the care of Helping Hands. The agency name says it all. We were in the helping hands of Angels. Amazing wonderful caring staff . Professional at all times. Kind caring and excellent support. Reliable always on time and going above and beyond to provide such wonderful care for our Dad. Always approachable and eager to assist with smiling faces . I can't thank all of you enough for the love care and support you provided our family . I honestly believe your absolute love care and support kept our Dad alive and here with us today. I thank you all from the bottom of my heart . You are AMAZING .Thankyou God bless you all

Jane Haddock
21 October 2022

Today Dad, (Bill Farrar) was looked after by Beth Crocker, all aspects of the visit and interaction with both Mum and Dad were outstanding. Just wanted to give some feedback. Thanks Angela Coulton

Angela Coulton
27 September 2022

I husband has been receiving excellent visiting care by amazing carers from the Warrington branch for last two months. He was previously for nearly two years with Wilmslow branch and the carers who attended to him during that time were all great too. The transfer of care was prompted by Wilmslow branch due to shortage of carers. I was initially apprehensive and nervous but I am very grateful to Ashleigh Warrington manager Who kindly visited us at home and discussed thoroughly our needs. Ashleigh as very reassuring and has lived up to her promise to provide my husband with the quality care he deserves. A plan of care was set up by Ashleigh and her office Assistant Becky and we have been provided with amazing carers since. They are all very polite, kind, empathic and very efficient. We have been fortunate to have regularly Beth, Natalie, Francesca, Tracy, Sarah P, Poppy, Chelsea, Hannah, Kayleigh, Sam among some other lovely carers to whom we are very grateful. We are very grateful to the leadership and prompt help of Ashleigh and Becky’s help and empathy. All are true angels

Z Alami
16 September 2022

I have a team of Personal Assistants (PA's) who I have employed since 2015 following a spinal cord injury. 3 years ago I made the decision to look for an agency to do my bed call as changing personal circumstances meant my PA's were struggling to do the night calls. I had bad experience of agency carers during my 1st 12 months at home after my injury. Having a personal health budget now meant I had full control of choosing an agency. I researched all the local agencies and decided on Helping Hands. Definitely the right decision. All the carers are excellent, highly competent and go above and beyond. I'm treated with dignity and respect by all carers and office staff. I can't speak highly enough about all staff members. As an ex Matron and NHS manager I can honestly say that Warrington HH standards of care are second to none. I definitely made the right decision when asking them to do my bed calls. A long review but so much to say!!

Rita Jones
Branch information
Address

Helping Hands Warrington, Unit 2, 9 Padgate Lane, Warrington, WA1 3RS

Show in maps Warrington Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed