Being diagnosed with dementia can be a difficult and unsettling time for anyone, with many questions needing answers and worries about the future and what it may bring. When you feel the time is right for some additional support to keep you living independently at home, Helping Hands are the company to trust for your dementia home care in West Midlands and beyond.
We’ve been supporting people with dementia to live independently at home since we were founded in 1989, and we’ve never lost sight of our compassionate ethos for knowing how best to support our customers. Our services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident that we’ll always deliver outstanding care, every single day.
We pride ourselves on understanding dementia in all its forms – whether it’s Alzheimer’s, Lewy Body, vascular, or something rarer. When family members are struggling to come to terms with the changes that are happening to their loved one, we can step in and offer a level of support that will suit everyone. Because we take the time to get to know our customers and the way they want to live we can offer unprecedented person-centred care that will always keep the person at the centre of their care journey.
Our carers are second to none when it comes to exceptional dementia care and that’s because we deliberately source only the most compassionate, kind people to look after our customers in their own homes. We require a lot from our carers, but we also support and nurture them so that they always feel motivated – by offering opportunities to develop their skills and to progress in the company if they wish. We’re incredibly proud that many of our managers began as carers with us, and we build on their knowledge when they join us so that they always feel valued and are ready to go above and beyond for their customers. Whether you require care on a visiting or live-in basis you’ll discover that our exceptional standards run throughout our business – from the first person you speak to through to the care you receive.
Contact us via our website or chat to our friendly customer service team to learn more about how we could be supporting you with dementia care in the West Midlands. Alternatively, visit your nearest branch, whose details you’ll find here, or request a call back for a time that suits you.