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Home care in West Quay

Excellent 4.5 Star Rating 5,050+ reviews on
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4.5 Star Rating
Excellent | 5,050+ reviews

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023 8255 4502

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer
023 8255 4502

Visiting care and home care in West Quay

At Helping Hands, we know how important it is to feel safe, supported, and independent in your own home. That’s why our home care services in West Quay are fully tailored to your individual needs. Whether you’re looking for live-in care, visiting care, or respite support, our compassionate carers provide high-quality, person-centred care that seamlessly supports your lifestyle, routines and hobbies.

From help with daily tasks and household chores to friendly companionship and specialist support for complex health conditions, we’re here to help you live well at home and stay connected to your local community.

For added reassurance, our care is fully regulated by the Care Quality Commission (CQC), so you and your loved ones can have complete peace of mind about the quality and safety of your care.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in West Quay

Our carers provide a wide range of support across West Quay, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in West Quay
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in West Quay
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Beth Smith
    Beth Smith

    Branch Care Manager

    At Helping Hands Bristol, my main role is to ensure that we provide high quality care and a safe service. I ensure the branch runs...

    More about Beth Smith
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in West Quay

    When you choose Helping Hands for home care in West Quay, you're partnering with one of the most trusted and experienced care providers in the UK. With over 35 years of expertise, we understand what it takes to deliver outstanding, person-centred care that puts your needs and preferences first at every stage.

    We recognise that every care journey is unique, which is why we take the time to understand your individual circumstances, health conditions, and lifestyle. Your local West Quay care manager will visit you at home to carry out a comprehensive assessment, ensuring your bespoke care plan is tailored precisely to your needs and designed to help you live as independently and comfortably as possible.

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    24/7 live in care support

    Our wonderful West Quay team are able to provide live-in care, which offers you the reassurance of round-the-clock, one-to-one support from a dedicated carer who lives with you in your home. With personalised care tailored to your needs, your live-in carer is there throughout the day and night to assist with everything from personal care – such as toileting, dressing, and bathing – to preparing meals, doing the laundry, and offering friendly companionship.

    Should you need help getting to the bathroom during the night or experience a medical emergency, your carer will be on hand to support you. Choosing live-in care not only helps you remain safe and independent in familiar surroundings, but also provides invaluable peace of mind for your loved ones.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in West Quay

    At Helping Hands, we’re proud to be a private home care provider in West Quay, offering a level of service and peace of mind that many care agencies simply can’t match. Unlike agencies that often place the responsibility of employing and paying the carer on the customer, we directly employ all of our care staff – so you can rest assured that everything is handled professionally and reliably.

    We take care of all the admin, payments, and paperwork, leaving you free to focus on what truly matters: your wellbeing and peace of mind. And, should you ever need your care to be increased, decreased or altered, we'll always be on hand to assist.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in West Quay

    We’re incredibly proud of our dedicated home carers in West Quay – and there are three key reasons why they stand out.

    Firstly, we’re highly selective about who joins our team. We only recruit individuals who share our core values of kindness, compassion, and a genuine passion for supporting others. Secondly, every carer undergoes comprehensive background checks before they start with us, giving you total confidence that they’re someone you can trust to come into your home.

    And thirdly, we provide all of our carers with industry-leading training, both at the start of their journey with us and through regular ongoing development. This ensures they’re always equipped with the skills and knowledge required to support people with a wide range of care needs.

    Supporting communities across West Quay

    Our carers provide home care in West Quay and nearby areas including these locations.

    • Ocean Village
    • Portswood
    • Bitterne
    • Woolston
    • Sholing
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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    023 9427 6348
    Branch information
    Address

    Ocean Village Innovation Centre Office 23, 4 Ocean Way, Southampton, SO14 3JZ

    Show in maps West Quay Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed