Home care in West Quay
Visiting care and home care in West Quay
At Helping Hands, we know how important it is to feel safe, supported, and independent in your own home. That’s why our home care services in West Quay are fully tailored to your individual needs. Whether you’re looking for live-in care, visiting care, or respite support, our compassionate carers provide high-quality, person-centred care that seamlessly supports your lifestyle, routines and hobbies.
From help with daily tasks and household chores to friendly companionship and specialist support for complex health conditions, we’re here to help you live well at home and stay connected to your local community.
For added reassurance, our care is fully regulated by the Care Quality Commission (CQC), so you and your loved ones can have complete peace of mind about the quality and safety of your care.
Quality care provided in your own home
Home care from our West Quay team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the West Quay care team
Branch Care Manager
Dedicated and compassionate Care Manager with a solid background in NHS leadership and frontline care. Committed to delivering high-quality, person-centred services with a strong focus on customer experience, dignity, and continuous improvement. Proven ability to lead teams, drive positive change, and ensure care standards that truly make a difference. At home, I’m a proud mum of four amazing kids (ages 17 to 7) and married to my husband, who’s a marine specialist engineer. Life is busy, but it keeps me grounded, motivated, and deeply connected to the values of care, empathy, and resilience. Which I try to reflect into my work life.
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for West Quay to ensure our customers receive the best possible live in and home care service.
Other care we provide
High quality home care in West Quay
When you choose Helping Hands for home care in West Quay, you’re partnering with one of the most trusted and experienced care providers in the UK. With over 35 years of expertise, we understand what it takes to deliver outstanding, person-centred care that puts your needs and preferences first at every stage.
We recognise that every care journey is unique, which is why we take the time to understand your individual circumstances, health conditions, and lifestyle. Your local West Quay care manager will visit you at home to carry out a comprehensive assessment, ensuring your bespoke care plan is tailored precisely to your needs and designed to help you live as independently and comfortably as possible.
24/7 live in care support
Our wonderful West Quay team are able to provide live-in care, which offers you the reassurance of round-the-clock, one-to-one support from a dedicated carer who lives with you in your home. With personalised care tailored to your needs, your live-in carer is there throughout the day and night to assist with everything from personal care – such as toileting, dressing, and bathing – to preparing meals, doing the laundry, and offering friendly companionship.
Should you need help getting to the bathroom during the night or experience a medical emergency, your carer will be on hand to support you. Choosing live-in care not only helps you remain safe and independent in familiar surroundings, but also provides invaluable peace of mind for your loved ones.
Why Helping Hands is better than a care agency in West Quay
At Helping Hands, we’re proud to be a private home care provider in West Quay, offering a level of service and peace of mind that many care agencies simply can’t match. Unlike agencies that often place the responsibility of employing and paying the carer on the customer, we directly employ all of our care staff – so you can rest assured that everything is handled professionally and reliably.
We take care of all the admin, payments, and paperwork, leaving you free to focus on what truly matters: your wellbeing and peace of mind. And, should you ever need your care to be increased, decreased or altered, we’ll always be on hand to assist.
Qualified carers providing a variety of care services in West Quay
We’re incredibly proud of our dedicated home carers in West Quay – and there are three key reasons why they stand out.
Firstly, we’re highly selective about who joins our team. We only recruit individuals who share our core values of kindness, compassion, and a genuine passion for supporting others. Secondly, every carer undergoes comprehensive background checks before they start with us, giving you total confidence that they’re someone you can trust to come into your home.
And thirdly, we provide all of our carers with industry-leading training, both at the start of their journey with us and through regular ongoing development. This ensures they’re always equipped with the skills and knowledge required to support people with a wide range of care needs.
Branch information
4 Ocean Way
Southampton
Hampshire
SO14 3JZ