At Helping Hands, we’ve got over 30 years’ experience in helping people across England and Wales to enjoy more comfortable, independent lives in the familiar surroundings of their own home. In that time, it’s safe to say we’ve become experts in delivering home care that genuinely makes a difference to our customers’ lives and livelihoods. One of the care services that our Weston-super-Mare care team offer is respite care, which is a branch of care that is used on a short-term basis and often at short notice.
It isn’t always possible to anticipate when you might need additional care to help you manage from day to day. Perhaps your regular carer has suddenly made themselves unavailable and hasn’t been able to arrange cover, or maybe you’ve undergone surgery or have experienced a medical setback and aren’t able to undertake your normal chores and routines. Whatever your reason for needing respite care, we’ll normally be able to have one of our superb carers in Weston-super-Mare within 24 hours of your initial phone call – meaning you won’t have to worry about being left feeling isolated or unsupported.
When you choose to partner with Helping Hands for respite care, you’ll get a package of care that is completely tailored to your personal preferences and requests. We know that no two people have the same care needs, so our our care experts will take the time to understand the way you like things to be done and will make sure you’re offered a respite care plan that fully supports you and is respectful of your normal routines. We’ll also make sure you have control over various aspects of your care – whether that’s choosing your own bedtimes, asking your carer to prepare certain meals for you, setting your visiting hours, and lots more.
At Helping Hands, our superb carers truly are our greatest asset. They’ve all been handpicked specifically for their compassionate, generous personalities which we believe make them perfect for a care-based role. We also perform extensive background checks on all of our new carers before they join us, so that we can be certain they’ll be the sort of person you’d be happy having in your home. To ensure they’re able to provide specialist care for people with a wide range of care needs, we enrol every carer on our award-winning training programme, as well as giving them regular refresher training which keeps them up to date with the latest care industry standards and best practices. And, for your total peace of mind, all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales.