Reviews for our Weston-super-Mare Branch
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
HH were recommend by a relation who had used HH carers to bath her once a week. When Mum needed care from Nov 2020 we used HH and we have been extremely pleased with the service. She has regular carers that have now become friends & we have got to know some of them. Carers are very professional, and nothing is too much trouble. Sarah Penrose from HH listened to Mum’s requirements at the beginning regarding times & frequency of visits and these are stuck to unless there is a last minute change due to sickness but cover is always provided. The admin staff are helpful & friendly, answer our calls & emails, requests & queries politely & efficiently. HH provide an excellent service and would defiantly recommend them
The branch have taken our needs in consideration and been most helpful.
This is my first experience with a care company so it is difficult to score without a comparison. Most carers are helpful and willing to help.
Excellent clear communication.
Very happy with the responses to my questions and the support you are able to provide.
Very helpful and professional
Helpful knowledgeable staff member who gave me the information I needed clearly
Very good team always helpful..nothing is to much trouble
Friendly, professional staff who are able to respond to any problems or queries.
The lady was very helpful with all her answers to my questions.
The services you offer was carefully explained to me.
I spoke with Ben who answered all my questions very efficiently and was very helpful.
A very helpful lady dealt with me in a very efficient and kind manner
Because the meeting was very friendly and the assessment seemed completely adequate to give me helpful information and advice to agree my needs.
Always helpful girls..always listening..nothing is to much trouble.
Always been person centred and realistic, the only agency able to help when we were desperate.
The assessor was very kind, helpful and put us at our ease.
Staff were friendly and helpful.
Great rapport with local manager , Ms Penrose.. Gemma Jarvis the carer is a credit to your organisation.
It seems all things are done successfully and professionally
your member of staff was helpful and explained what will happen, clearly answered queries that I had.
Sarah was very helpful and understood what was needed to care for my brother in law in order to allow my sister some respite.
The lady I spoke to was very understanding and helpful.
I was impressed with the way Mum was placed at the centre and her responses were listened to with care and patience.
Very thorough and helpful
shara was wonderfull rep for your company and i would have no problem recomending your company to anyone
Friendly and patient and understood our needs. Not pushy. Helpful
Very kind and helpful
Helpful