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Weston-super-Mare

Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Weston-super-Mare Branch

and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.8 / 5

4.8 rating

Based on 29 reviews
Outstanding83%
Excellent17%
Good0%
Satisfactory0%
Poor0%
Have you organised care from our Weston-super-Mare branch? Leave a review

Read our Reviews

5.0 rating
15 December 2021

HH were recommend by a relation who had used HH carers to bath her once a week. When Mum needed care from Nov 2020 we used HH and we have been extremely pleased with the service. She has regular carers that have now become friends & we have got to know some of them. Carers are very professional, and nothing is too much trouble. Sarah Penrose from HH listened to Mum’s requirements at the beginning regarding times & frequency of visits and these are stuck to unless there is a last minute change due to sickness but cover is always provided. The admin staff are helpful & friendly, answer our calls & emails, requests & queries politely & efficiently. HH provide an excellent service and would defiantly recommend them

Liz Kendall
5.0 rating
12 December 2019

The branch have taken our needs in consideration and been most helpful.

Kim Fry
4.0 rating
9 December 2019

This is my first experience with a care company so it is difficult to score without a comparison. Most carers are helpful and willing to help.

IVY
5.0 rating
8 December 2019

Excellent clear communication.

Colin Fallows
5.0 rating
7 December 2019

Very happy with the responses to my questions and the support you are able to provide.

Sue Simpson
5.0 rating
22 November 2019

Very helpful and professional

Bridget Trayling
5.0 rating
18 November 2019

Helpful knowledgeable staff member who gave me the information I needed clearly

Helen Mcdowell
5.0 rating
11 November 2019

Very good team always helpful..nothing is to much trouble

Perry March
4.0 rating
21 October 2019

Friendly, professional staff who are able to respond to any problems or queries.

Jo Allmand
5.0 rating
16 October 2019

The lady was very helpful with all her answers to my questions.

Mrs Kirkwood
5.0 rating
6 October 2019

The services you offer was carefully explained to me.

Maurice Woods
5.0 rating
6 October 2019

I spoke with Ben who answered all my questions very efficiently and was very helpful.

Debbie Reinhold
5.0 rating
26 September 2019

A very helpful lady dealt with me in a very efficient and kind manner

Simon
5.0 rating
26 September 2019

Because the meeting was very friendly and the assessment seemed completely adequate to give me helpful information and advice to agree my needs.

Stephen Keith
5.0 rating
12 September 2019

Always helpful girls..always listening..nothing is to much trouble.

Perry March
4.0 rating
23 August 2019

Always been person centred and realistic, the only agency able to help when we were desperate.

Glen Curney
5.0 rating
22 August 2019

The assessor was very kind, helpful and put us at our ease.

Charles Hawkings
4.0 rating
14 August 2019

Staff were friendly and helpful.

Mrs Francis
5.0 rating
7 August 2019

Great rapport with local manager , Ms Penrose.. Gemma Jarvis the carer is a credit to your organisation.

John Bangham
5.0 rating
22 July 2019

It seems all things are done successfully and professionally

Ivan Chesney
5.0 rating
18 July 2019

your member of staff was helpful and explained what will happen, clearly answered queries that I had.

Margaret Gibbins
5.0 rating
30 June 2019

Sarah was very helpful and understood what was needed to care for my brother in law in order to allow my sister some respite.

Debbie Reinhold
5.0 rating
27 June 2019

The lady I spoke to was very understanding and helpful.

Stuart Phippen
4.0 rating
30 May 2019

I was impressed with the way Mum was placed at the centre and her responses were listened to with care and patience.

Karen Richards
5.0 rating
21 May 2019

Very thorough and helpful

Judith Smith
5.0 rating
17 April 2019

shara was wonderfull rep for your company and i would have no problem recomending your company to anyone

Kathy Neath
5.0 rating
16 April 2019

Friendly and patient and understood our needs. Not pushy. Helpful

Nicola Beech
5.0 rating
15 April 2019

Very kind and helpful

Teresa Risdale
5.0 rating
6 January 2019

Helpful

Margaret Petteford

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