'Reviews for Home Care in Wirral
and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
We contacted Helping Hands directly as the NHS were unable to provide the resources to get my terminally ill dad home. They liaised with the hospital discharge team and we were able to get him home quickly. The carers who visited were excellent and so patient and kind to my dad. As a family we couldn’t fault the team at Helping Hands. With their support we were able to respect dad’s wishes and get him out of hospital so he could spend the little time he had left at home surrounded by his family.
Both the office and the ladies have been so helpful and understanding in our current situation. It has really helped to talk to people and we have full piece of mind knowing my mother in law is being cared for.
Lovely lady, very helpful, positive, reassuring, kind. I fell very confident now about the service you offer
Excellent advice, very courteous and helpful
Melissa was very friendly and put my Mum at her ease, and communicated about a very flexible service
Lisa was fantastic and made us feel at ease despite my mum being a little difficult accepting the fact she needed help
Claire listened attentively and sympathetically to my parents needs and asked lots of relevant questions. She then presented her suggestions in terms of care that could be provided by Helping Hands and gave knowledgeable explanations about each of these. She was very reassuring and filled me with confidence that my parents can be cared for at home that my mum can have a dignified and comfortable end of life.
Your accessor was very imformative and helpful. He explained everything that was available to us. He was very friendly.
The lady I spoke to was most helpful pleasant and friendly, and very caring, really understanding my needs.