Website Reviews for Wokingham

After doing my own research for an established care company, i luckily found Helping Hands in Wokingham, being a family run business with core values in promoting independence in your own home, whilst maintaining a compassionate approach. i have been using Helping hands for over two years now and will continue to do so as my needs change, The office staff Monika, Tiffany and Emma are very friendly and approachable, on occasions where I've had to phone they have all gone the extra mile in accommodating me, Further more the home manager Stuart is a real tonic, and has given me good advise and care options for my needs, while keeping my independence, Helping hands is a fantastic company, and i would not hesitate to recommend them, all the carers that visit me, have sunny personalities. have my best interests at heart and i really enjoyed their visits

From the first phone call, we knew that our Mom was in good hands with the team in Wokingham. So helpful, nothing was too much trouble and they all really understand what Mom and we are going through. This week proved we made the correct choice. Whilst out for a walk with Mom, Rachael noticed she was not right and reacted FAST (Face, Arm, Speech, Time). The speed in which she reacted (and also the speed of the paramedics) ensured Mom was seen rapidly and is today at home... It could have been a very different outcome. I don't really think Rachael is aware of the amazing thing she did and we are so very grateful to her and all the team. Mom really loves her visits with the team and they make such a difference to her life and ours, knowing she is looked after like she is part of their family.

We have had Helping Hands for a while for our Mum, she has Demintia, Helping Hands have helped so much by taking so much pressure of us, we had two visits daily, every carer has made Mum feel at ease and all were so pleasent with her, The whole team have been so pleasent, understanding and kept us informed with Mum, So a big Thank yopu to Stuart and his team :-)

I was helped by Elise from the Wokingham branch. I received excellent advice and assistance from Elise. Nothing seemed too much trouble for her and she put everyone at ease. Very methodical and professional in her approach and she manages to stay calm in difficult situations. I'm very impressed with this organisation: the management, the carers and the team in general.

My mother had a hip replacement and the helping hands team in Wokingham went above and beyond! Sharon came to me the day after I requested a carer, and helped both me and mother find an exceptional carer that my mother loved called Taylor. It was such a relief and I am so grateful for their support. Exceeded any expectations I had.