For those considering home care for themselves or a loved one, there are a whole host of things that you may be discussing between you. Can I stay at home? What will my care include? Where do I start with care planning? With care from Helping Hands Wokingham, we can provide the reassurance and answers that you’re looking for, as well as CQC-registered home care that is fully regulated and monitored by the governing body for care.
Unlike care agencies, your care is all included in the cost and not per task, so you can rest assured that all of your support needs will be met in a way that’s meaningful to you. Furthermore, we’ll come to care for you where you feel most safe and secure – your own home – so there’s no need to plan for residential care and leaving loved ones behind.
Home care in Wokingham from Helping Hands can start from as little as 30-minute visits per week, assisting you with domestic duties such as cleaning, laundry, vacuuming and cooking. These short visits are ideal if you’re still quite independent and have little or no underlying health conditions but are perhaps in your more senior years and are less active, requiring support here and then to keep on top of the housework.
We also offer support with more traditional elements of care, such as personal care, toileting, assisting with medication and helping you to safely mobilise in and around your home. And if your needs change or you have a health condition that alters in its symptoms, we can adapt your support plan around you to still give you the right care you need to stay safe and well at home. We also have the option of clinical care, too, if you require more intensive support with PEG feeding, colostomy bags or catheters.
For some, home care may be necessary as a stopgap whilst their regular caregiver takes a break, but for others, it could be after an illness, injury or even after planning for some time and you’ve made the decision to request care after several months of research and conversations with loved ones. There is no ‘one-size-fits-all’ approach to care from our Wokingham team; we address each person as an individual and use our skills and expertise to create a care package that is tailored around you and your requirements, ensuring your physical and mental wellbeing are maintained.
For those perhaps slightly resistant to care at first, visiting care is a great way to introduce yourself or a loved one to care. This type of care is only for short periods of time throughout the week that is pre-agreed with the customer and Wokingham care team beforehand. During that time, we can support you in the morning, afternoon or evening with tasks that you’re happy for us to help you with. We won’t take over, enabling you rather than do everything for you, with the control being very much in your hands.
Taking a break from work is something that everyone is entitled to, and it’s important that you really do have a rest during that time. This couldn’t be more important for someone that cares for a loved one for some or all of the time. With respite care from our Wokingham team, we can step in and support your loved one while you take a step back and take some time for yourself to recharge your batteries, giving you both some space from one another. Respite care is a really important part of someone’s care routine and something we can most certainly facilitate to a high standard in Wokingham.
Sometimes, we’re unable to plan for all eventualities – care being a very real example. For those who need someone to provide extra support after they’ve been discharged from hospital or if they need urgent support if a loved one has been taken ill or is unavailable, emergency care from our Wokingham team can provide the welcomed professional care and reassurance that may be vitally needed at a time of distress. We’ll aim to have care in place within 24 hours and ensure you’re getting the physical and mental support that you require until you’re feeling more like yourself again or until your loved one returns.
Our Wokingham team are completely dedicated to providing the highest standard of care to those in need across the area, keeping our customers safe, well and in touch with their local community. We credit all of the great work we do to our compassionate carers, who take the time to get to know their customers and provide meaningful and person-centred care to each and every one of our customers. And it’s not by chance that we manage to recruit the finest individuals to join our care team; our rigorous assessment and selection process means we only consider those with true empathy and kindness to join us.
After passing a Disclosure Barring Service (DBS) check, our new recruits undertake our in-house training programme, covering modules such as manual handling, personal care, medication, first aid and safeguarding. We also make sure our existing cares undertake regular refresher training sessions so that their working knowledge is always up to date and they are carrying out the safest care practices.