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Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on TrustPilot
Locally managed service

Wokingham

Little and often, companionship to nursing. With branches nationwide.

4.8 out of 5 stars from 34 reviews

Wokingham

Helping Hands in Wokingham is home to a tight-knit team of care professionals, dedicated to advancing their skillset and harnessing their compassion, to provide an industry-leading standard of care. Every member of staff undergoes rigorous training, monitoring and regulation in line with the Care Quality Commission’s guidelines, and are prepared to cater to the requirements of people of all ages.

The team work diligently to provide expert care across the area including Aborfield, Bracknell, Crowthorne, Earley, Finchamstead, Hurst, Reading, Sandhurst, Shinfield, Sindlesham, Wokingham, Woodley and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01189115819 *If you are an existing customer, please use the branch phone number

Branch address

64 Peach Street, Wokingham, Berkshire, RG40 1XH (see on maps)

Visiting and live-in care across Wokingham

A charming market town on the outskirts of London, Wokingham is full of history, landmarks and has some of the best transport links in the country. Celebrating 800 years of its Market Charter in 2019, this thriving Berkshire suburb has plenty to offer for the young and less young alike. And right at the epicentre of Wokingham is a local branch of Helping Hands, home to some of the best carers in the industry.

Whether you’re young and struggling with an injury, or elderly and in need of companionship, our team is on hand to provide all the support you need from as little as 30-minutes per week, to around-the-clock live-in care. We can tailor a package to your requirements which can change as your needs do so that you have complete control over the assistance you receive.

Meet the team

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Visiting care in Wokingham

It’s no coincidence that Helping Hands has been at the forefront of the home care industry for the past 30 years. We know exactly what it takes to provide care directly to you that caters for all of your needs, whilst enabling you to ‘live well’ with a condition instead of ‘suffer from’.

The team at the Wokingham branch are able to cater for a variety of different conditions from multiple sclerosis, motor neurone disease and cerebral palsy to Parkinson’s, arthritis and stroke. And whether you’ve recently been diagnosed or you’ve had a lifelong condition, we’ll get to know you, your symptoms and your preferred way of being cared for.

Visiting home care from Helping Hands is led entirely by you because after all, we’re here to enable you, not take over completely. If you struggle to make your meals but still like to help with preparing the food, we’ll make sure that you’re always involved when you want to be so that you feel empowered and as independent as possible.

Live-in care for round-the-clock support

As the name suggests, live-in care is when a professional carer comes to live with you in your home to take care of you whenever you need them. Whether it’s for respite while your regular caregiver takes a break, for a bit of extra support for both of you if you’re living as a couple, or if your care needs have recently changed – a live-in carer could be the perfect solution that enables you to receive top quality care whilst remaining in the comfort of your own home.

Our live-in carers are also supported by a team of experienced clinical nurses, meaning that we can offer live-in care packages for more complex care needs such as:

  • Tracheostomies
  • Catheter and stoma care
  • PEG and nasogastric feeding
  • Stroke aftercare

As well as providing thorough personal care and assistance with mobility, our live-in carers offer emotional support too. Maintaining your health and wellbeing is of the utmost importance to us, which includes both your physical and psychological state. So, if you fancy going for a wander around Holme Grange Craft Village or would just like to go for a gentle stroll in your local park, your live-in carer will be right there with you.

Domiciliary care that puts you in control

Domiciliary care is tailored entirely around you so that you are always in control of what type of care you receive and when you receive it. If you just need someone to pop in once a week for an hour to help with light household duties, or if you require several calls throughout the day to help you get around the house with the assistance of a standing aid – that’s exactly what we can do for you, and so much more.

Care isn’t always just for the elderly; we also assist many young people from the ages of 18 to 65 to lead an independent lifestyle, despite the condition that they’re living with. We can even support you getting to and from work or your place of study if you struggle with travel arrangements, and if you’d prefer to refer to your carer as a personal assistant or support worker, then that’s absolutely fine.

Dementia care from our experts

A dementia diagnosis can often be unsettling and make you and your loved ones feel anxious about what to expect, but our empathetic and knowledgeable carers from the Wokingham dementia care team will be able to ease your worries and make sure that any care provided is centred around you.

Having cared for thousands of people with one of the many different types of dementia – including Pick’s disease, dementia with Lewy bodies and Alzheimer’s – our team have lots of expertise with this condition and are able to help with any specific questions, tips on how you and your family can deal with the symptoms and how you can still maintain the hobbies and interest that you love.

Living the life you want to with elderly care

Just because you’re reached your senior years, it doesn’t mean that you have to forgo keeping in touch with your friends, getting out and about in Wokingham town centre or even giving up the home you know and love. The Wokingham team of friendly elderly care carers will make sure you get to do all of the things that you love to do, whilst receiving any practical support such as personal care or help with making breakfast in the morning.

Short-term solutions with respite care

Care needs can arise at any time, often at very short notice with no time to prepare. Your regular caregiver may have to attend a family emergency or you may have just been discharged from hospital in desperate need of extra help. But with respite care from the Wokingham team that can often start on the same day as your enquiry, you can rest assured that you’ll get the highest quality care whenever you need it.

Respite care can become a vital part of your routine with your existing carer, as it allows you to both have a break and gives your carer time to relax and recuperate. The team can meet with both of you before your respite carer is in place and ensure that your routines and preferences are maintained exactly how you like them.

Award-winning training for carers in Wokingham

We’re extremely proud of our strong work force of experienced, dedicated and passionate carers and we wouldn’t be the nation’s leading home care provider without them. That’s why we’ve worked hard to ensure they receive the very best training that covers manual handling, first aid, equality and diversity, dementia and safeguarding. Not only has our training programme been recognised as a Centre of Excellence by Skills for Care, but we insist that all of our carers go on regular refresher training to keep up to date with the latest in care practice.

As a care provider, Helping Hands adheres to strict regulations set by the Care Quality Commission (CQC) and we work tirelessly to ensure our practices are safe, responsive and professional. We are also closely aligned with Dementia Action Alliance (DAA) and Spinal Injuries Alliance (SIA), who support those living with the respective conditions.

Find out more about care in Wokingham

If you’d like to find out more about the care options that  the Wokingham team are able to provide for you, please get in touch with us. Our lines are open seven days a week.

You can also come and visit us at our branch on Denmark Street, which is open Monday to Friday from 8:30am until 5:30pm. We’ll be happy to discuss your requirements and preferences over a cup of tea, or we can even come to you.

Call us on 01189115819 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Wokingham to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 34 reviews

Outstanding76%
Excellent24%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 3 reviews

Our credentials

Our Wokingham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

64 Peach Street, Wokingham, Berkshire, RG40 1XH Show on Map

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