Visiting and live-in care across Wokingham
A charming market town on the outskirts of London, Wokingham is full of history, landmarks and has some of the best transport links in the country. Celebrating 800 years of its Market Charter in 2019, this thriving Berkshire suburb has plenty to offer for the young and less young alike. And right at the epicentre of Wokingham is a local branch of Helping Hands, home to some of the best carers in the industry.
The team work diligently to provide expert care across the area including Aborfield, Bracknell, Crowthorne, Earley, Finchamstead, Hurst, Reading, Sandhurst, Shinfield, Sindlesham, Wokingham, Woodley and the surrounding areas.
Meet Zoe, our Area Care Manager
“Hello, I’m Zoe. As Area Care Manager for the South East, I cover Chichester, Havant, Fareham, Southampton, Basingstoke, Camberley, Guildford, Windsor, Maidenhead and Wokingham. I support all these branches in exceeding the delivery of best practice, so that our customers can receive the dedicated care at home that they deserve.
“I actually have first-hand experience of the amazing service that Helping Hands provide when they cared for one of my family members until she passed away. From the management teams orchestrating the package of care, to the staff at the forefront of the business, I witnessed their dedication to want to make a difference and support not only the customer, but their surrounding family and friends.”
Visiting home care in Wokingham
It’s no coincidence that Helping Hands has been at the forefront of the home care industry for the past 30 years. We know exactly what it takes to provide care directly to you that caters for all of your needs, whilst enabling you to ‘live well’ with a condition instead of ‘suffer from’.
The team at the Wokingham branch are able to cater for a variety of different conditions from multiple sclerosis, motor neurone disease and cerebral palsy to Parkinson’s, arthritis and stroke. And whether you’ve recently been diagnosed or you’ve had a lifelong condition, we’ll get to know you, your symptoms and your preferred way of being cared for.
Visiting care from Helping Hands is led entirely by you because after all, we’re here to enable you, not take over completely. If you struggle to make your meals but still like to help with preparing the food, we’ll make sure that you’re always involved when you want to be so that you feel empowered and as independent as possible.
The carers were amazing, so happy, and always on time. They were really friendly and did all we asked of them. They treated my mother-in-law with respect and dignity.
Kay, a visiting care customer
Live-in care for round-the-clock support
As the name suggests, live-in care is when a professional carer comes to live with you in your home to take care of you whenever you need them. Whether it’s for respite while your regular caregiver takes a break, for a bit of extra support for both of you if you’re living as a couple, or if your care needs have recently changed – a live-in carer could be the perfect solution that enables you to receive top quality care whilst remaining in the comfort of your own home.
Our live-in carers are also supported by a team of experienced clinical nurses, meaning that we can offer live-in care packages for more complex care needs such as:
- Catheter and stoma care
- PEG and nasogastric feeding
- Stroke aftercare
As well as providing thorough personal care and assistance with mobility, our live-in carers offer emotional support too. Maintaining your health and wellbeing is of the utmost importance to us, which includes both your physical and psychological state. So, if you fancy going for a wander around Holme Grange Craft Village or would just like to go for a gentle stroll in your local park, your live-in carer will be right there with you.
Domiciliary care that puts you in control
Domiciliary care is tailored entirely around you so that you are always in control of what type of care you receive and when you receive it. If you just need someone to pop in once a week for an hour to help with light household duties, or if you require several calls throughout the day to help you get around the house with the assistance of a standing aid – that’s exactly what we can do for you, and so much more.
Care isn’t always just for the elderly; we also assist many young people from the ages of 18 to 65 to lead an independent lifestyle, despite the condition that they’re living with. We can even support you getting to and from work or your place of study if you struggle with travel arrangements, and if you’d prefer to refer to your carer as a personal assistant or support worker, then that’s absolutely fine.
Dementia care from our experts
A dementia diagnosis can often be unsettling and make you and your loved ones feel anxious about what to expect, but our empathetic and knowledgeable carers from the Wokingham dementia care team will be able to ease your worries and make sure that any care provided is centred around you.
Having cared for thousands of people with one of the many different types of dementia – including Pick’s disease, dementia with Lewy bodies and Alzheimer’s – our team have lots of expertise with this condition and are able to help with any specific questions, tips on how you and your family can deal with the symptoms and how you can still maintain the hobbies and interest that you love.
Living the life you want to with elderly care
Just because you’re reached your senior years, it doesn’t mean that you have to forgo keeping in touch with your friends, getting out and about in Wokingham town centre or even giving up the home you know and love. The Wokingham team of friendly elderly care carers will make sure you get to do all of the things that you love to do, whilst receiving any practical support such as personal care or help with making breakfast in the morning.
Short-term solutions with respite care
Care needs can arise at any time, often at very short notice with no time to prepare. Your regular caregiver may have to attend a family emergency or you may have just been discharged from hospital in desperate need of extra help. But with respite care from the Wokingham team that can often start on the same day as your enquiry, you can rest assured that you’ll get the highest quality care whenever you need it.
Respite care can become a vital part of your routine with your existing carer, as it allows you to both have a break and gives your carer time to relax and recuperate. The team can meet with both of you before your respite carer is in place and ensure that your routines and preferences are maintained exactly how you like them.
Award-winning training for carers in Wokingham
We’re extremely proud of our strong work force of experienced, dedicated and passionate carers and we wouldn’t be the nation’s leading home care provider without them. That’s why we’ve worked hard to ensure they receive the very best training that covers manual handling, first aid, equality and diversity, dementia and safeguarding. Not only has our training programme been recognised as a Centre of Excellence by Skills for Care, but we insist that all of our carers go on regular refresher training to keep up to date with the latest in care practice.
As a care provider, Helping Hands adheres to strict regulations set by the Care Quality Commission (CQC) and we work tirelessly to ensure our practices are safe, responsive and professional. We are also closely aligned with Dementia Action Alliance (DAA) and Spinal Injuries Alliance (SIA), who support those living with the respective conditions.
What I enjoy most about care is seeing my customers and building relationships with them. I believe it is an achievement to gain their trust and I am so proud of what I do.
Molly, a visiting carer in Wokingham
Areas across Wokingham that we cover:
Find out more about care in Wokingham
If you’d like to find out more about the care options that the Wokingham team are able to provide for you, please get in touch with us. Our lines are open seven days a week.
You can also come and visit us at our branch on Denmark Street, which is open Monday to Friday from 8:30am until 5:30pm. We’ll be happy to discuss your requirements and preferences over a cup of tea, or we can even come to you.