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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Choosing care at home from Helping Hands means you’ll receive compassionate and professional service from a local team of dedicated carers. Remaining in the home you love is important because it enables you to live your best quality of life amongst familiar surroundings, and thanks to us being fully regulated by the CQC and CIW you’ll never have to worry about our standards slipping. Get in touch with us today to discover how we could be supporting you or your loved ones at home.

We can support you in and around Wrexham, New Broughton, Coedpoeth, Felin Puleston, Coed-Y-Glyn, Bersham, Rhostyllen and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01244439762 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Wrexham

Wrexham has a long and varied history and was likely founded prior to the 11th century, later becoming a regional centre for trade and administration. Wrexham was at the forefront of the Industrial Revolution from the 18th century seeing it famous for coal and lead mining, brewing, plus the production of iron, steel and leather.

We’re proud of our heritage at Helping Hands and we like to celebrate the areas we represent too, and over our 30 year history we have established ourselves across England and Wales. Our visiting service starts from just 30 minutes a week, right up to live-in care, so we can support anyone who needs us.

Meet the team

Sue Edge

Meet Sue Edge, our Area Care Manager, Wrexham

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a carer around 20 years ago. I quickly progressed to a senior carer, a care coordinator, team leader and then registered branch manager. I followed a career in care after looking after my mum who had a brain hemorrhage and a stroke at 43. Care fitted in around my young family and I gained great job satisfaction knowing I had made a difference to somebody's day. As my family grew up, I was able to develop my skills and progress through the company. I joined Helping Hands in 2019 as the Registered Branch Manager at the Wirral branch and moved to my current role in January 2022. I enjoy spending time with my friends, walking the dog and watching my son play football - much to his embarrassment!
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareDomiciliary CareElderly CareRespite Care

Other services we provide at this branch

Live-in Care in Wrexham

With live-in care, one of our supportive and compassionate carers lives in your home with you, so they’re available to care around the clock. Offering a discreet and professional service, our carers will never feel like they’re under your feet and they will always know whether you are in the mood for company, or you’d rather have some time on your own. From the mildest conditions through to complex care, our carers will support you with everything you need, and we can even offer nursing care if your condition necessitates it.

Better than a care agency in Wrexham

To have the best care possible in your own home you want to know that the company you have chosen is experienced and knowledgeable and doesn’t subcontract others to do your care. At Helping Hands, we’ve been caring for our customers in their own homes since 1989 and what’s more we employ every one of our carers directly, leading to better working conditions and happier, more motivated employees.

Emergency care in Wrexham

Whether you need care in an emergency on a temporary basis, for short-term respite or to cover a carer break, the one thing you need is a quick response, and with Helping Hands we can usually get one of our dedicated and professional carers to you within 24 hours. Perhaps you’re recovering after an accident, illness or surgery, or you’re being unexpectedly discharged from hospital; when you need excellent care at home you can always turn to us.

Private care in Wrexham

Helping Hands has been a private homecare company for over 30 years and is proud to remain as such, meaning our customers are always at the forefront of what we do and the service our amazing carers deliver is second to none. Our fully managed visiting and live-in care packages are flexible enough so that whatever your circumstances we can help, and with private care you can feel assured that the bespoke care you receive is tailored entirely to you.

Overnight care

With overnight care from Helping Hands, you get all the support you need, at a time when most people are asleep. If you have daytime carers it’s important they get their rest at night so that they’re fully focussed for you during the day, so by having dedicated overnight care you can be assured that you’ll never be alone at home. Whether you have complex care needs or you’re just in need of some companionship during the hours of darkness, we can help.

Fully trained carers in Wrexham

We pride ourselves on always delivering the highest quality, person-centred care, thanks to our dedicated carers who go above and beyond for our customers every single day. We only accept the most compassionate and empathetic people to become Helping Hands carers, as we then know they’ll carry those qualities through to every customer they support. We’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, which demonstrates our dedication to always delivering the highest standards of care for every one of our customers.

Find out more about care at home in Wrexham

Find out more about care at home in Wrexham, talk to our friendly customer care specialists today. They’re available seven days a week to take your call, or if you prefer you can contact us via our website.

Call us on 01244439762 Talk to us on live chat Request a call back

Our credentials

Our Wrexham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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