Home Care in Chester

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Visiting care and home care in Chester

Once voted as one of Europe’s prettiest cities in a poll by Americans, Chester is full of exciting history and culture. In a town that once housed a Roman fort and was one of the three major Roman army bases in the UK, Chester now plays host to the UK’s most widely trusted home care provider – Helping Hands.

Starting with weekly visits, all the way up to 24-hour care, we offer a fully-managed, fully-regulated service for both visiting and live-in care across all of England & Wales. Your Helping Hands carer is there to accompany you with specialist assistance, along with a reliable, compassionate prowess, to provide peace of mind for you and your family as you manoeuver through daily activities and frequent your local community. Each carer is matched to your personality and interests to help you feel comfortable and in control of your support.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care supporting families in Chester

Our carers provide a wide range of support across Chester, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Chester

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

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Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Supporting people living in Chester

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins

Sue Edge

Area Care Manager

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

More about Sue Edge

Samantha Hale

Branch Care Manager

Samantha is the Branch Care Manager at Chester.

What families say about our care

Fully regulated care supporting Chester

Our Chester branch is fully regulated and accredited by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Here at Helping Hands, we understand the importance of remaining safe and independent in your own home, and our aim is to enable you to do just that. With empathy and compassion at the heart of everything we do, we’re here to ensure that you have the support you need to live your life to its fullest.

Whether you need support with your mobility, assistance in keeping on top of the housework or just a friendly face to enjoy your morning walk with, Kevin and his team are here to provide person-centred care that keeps you safe and independent at home. Whether you need 30-minute drop-ins to help you prepare your meals or more intensive support for a progressive condition or acquired neurological injury, our Chester team will work with you to provide a personalised care package that is built entirely around you.

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24/7 expert live in care

Live-in care does exactly what it says on the tin; it provides constant, un intrusive support in the comfort of your own home. Whether you live on your own, as a couple or with your beloved pet, your live-in carer will be there to support you whenever you need them, so that you can receive the support that you need to remain safe at home.

But perhaps most importantly, our live-in care packages are built entirely around you. With no restrictions on visitors, mealtimes or menus, the control of your care lies entirely in the hands of the person who matters most to us – you.

To find out what is live in care, click here.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Chester

We’re better than a care agency in Chester and here’s why; a care agency will charge you fees to ‘refer’ you to a carer or ‘match’ you with someone suitable and then have nothing more to do with the process, leaving you to employ and manage your carer yourself. Hardly something you want to be doing when you have a condition that necessitates care in the first place.

With Helping Hands though we consider finding the perfect carer for you to be all part of the service, and because our visiting and live-in care services are fully managed by our team of branches across England and Wales and our dedicated managers in the field, the only thing you and your carer will need to think about is how best you like to be taken care of.

Here at Helping Hands, we are recognised as one of the industry’s leading dementia home care specialists and are fully regulated by the Care Quality Commission (CQC). We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as a founding member of the United Kingdom Home Care Association (UKHCA).

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Specialist dementia care from our team

With over 100 different types of dementia and varying symptoms with each condition, we understand the uncertainties and anxieties that can follow a dementia diagnosis. And with over 30 years under our belt, we’re here to provide dedicated dementia support for you and your loved ones throughout your dementia journey.

From helping you to understand the symptoms to giving you guidance on how to communicate with your loved ones, our expert carers are here for you every step of the way. Each of our carers complete specialist dementia training that covers the many variants of the condition, including frontotemporal dementia, Alzheimer’s and Pick’s disease, so they have the knowledge and experience that is needed to provide the best level of care.

Supporting communities across Chester

Our carers provide home care in Chester and nearby areas including these locations.

Wrexham
Ellesmere Port
Northwich
Frodsham
Mold

Local updates

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How much does home care cost in Chester?

How Do I Arrange My Home Care? If you’re at a stage of life where...

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FAQs

Home care in Chester is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Chester depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Chester.

Home care in Chester can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01244 439762

Branch information

Address

Helping Hands Chester, 17-19 Boughton, Chester, CH3 5AE

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Chester