Live-in care and visiting home care in Chester
Melanie, our Chester Branch Manager and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Chester, Tarporley, Eccleston, Dodlestone, Little Sutton, Saughall, Christleton, Great Barrow, Tarvin, Huntington, Kelsal and the surrounding areas. This is what Melanie has to say about the home care service she and her team provide!
Meet Melanie, our Branch Manager
“Hello, I’m Melanie and I am very excited to be the new Manager for the Chester branch. I have worked in the care sector for over 20 years, firstly as a community care worker, then working my way up to become a community nurse. My role at Helping Hands is to ensure the safe and effective running of the branch, looking after the welfare of our customers and carers will be my main priority. I am passionate about supporting both our customers and carers through any changing needs and situations that may arise, to ensure consistency of high standards and continuity of care."
Visiting home care in Chester
Here at Helping Hands we offer individually tailored high quality home care in Chester, Tarporley, Eccleston, Dodlestone, Little Sutton, Saughall, Christleton, Great Barrow, Tarvin, Huntington, Kelsall and the surrounding area and the surrounding areas. Still family owned and run, we draw on over 28 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Melanie and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Chester and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
Excellent service. My aunt looks forward to her daily visit from the Helping Hands carer, and she is far more comfortable and independent thanks to their input. Highly recommended!
Catherine from Chester, September 2017
Live-in care in Chester
If you need a more intense level of home care in Chester our carers are fully trained to provide you with it. Our live-in care services in Chester mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.
You can be confident in the expert knowledge of our carers. All of our local Chester carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Chester
Our Chester carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.
I have received amazing support from my managers and the other carers I have worked with along the way. There is nothing they won’t do to show you their support.
Kerrie, a visiting carer
Find out more about live-in care or visiting care in Chester
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting home care or live-in care in Chester and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across Chester that we cover:
Visit our Chester branch
The opening hours for the branch on Hoole Road in Chester are listed below.
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Melanie and her team, call us seven days a week on 01244439762 (Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm).