Live-in and visiting care tailored to you
Once voted as one of Europe’s prettiest cities in a poll by Americans, Chester is full of exciting history and culture. What was once used as a Roman fort and one of the three major Roman army bases in the UK, Chester is now used as the home of one of the UK’s leading home care providers – Helping Hands.
Providing dedicated home care support to families throughout Chester, Christleton, Dodlestone, Eccleston, Great Barrow, Huntington, Kelsall, Little Sutton, Saughall, Tarporley, Tarvin and the surrounding areas, our team of expert carers are here to support you in whichever way you need.
Meet Kevin, our Branch Manager
Kevin, our Branch Manager at Chester, has lived just outside the area for the last 25 years and has a great knowledge of Chester.
“I have been working in social care since 1991. I started as a carer in a care home in Chester and have worked in many positions since then. I spent nearly 20 years with Cheshire County Council working for the social services. My specialism lies with older people’s services, learning disabilities, autism and challenging behaviour. I have experience in managing domiciliary care services for several organisations, as well as opening and managing a retirement village in Cheshire.”
Home care to support you in Chester
Here at Helping Hands, we understand the importance of remaining safe and independent in your own home, and our aim is to enable you to do just that. With empathy and compassion at the heart of everything we do, we’re here to ensure that you have the support you need to live your life to its fullest.
Whether you need support with your mobility, assistance in keeping on top of the housework or just a friendly face to enjoy your morning walk with, Kevin and his team are here to provide person-centred care that keeps you safe and independent at home. Whether you need 30-minute drop-ins to help you prepare your meals or more intensive support for a progressive condition or acquired neurological injury, our Chester team will work with you to provide a personalised care package that is built entirely around you.
Excellent service. My aunt looks forward to her daily visit from the Helping Hands carer, and she is far more comfortable and independent thanks to their input. Highly recommended!
Catherine from Chester, September 2017
Live-in care for round-the-clock-support
Live-in care does exactly what it says on the tin; it provides constant, unintrusive support in the comfort of your own home. Whether you live on your own, as a couple or with your beloved pet, your live-in carer will be there to support you whenever you need them, so that you can receive the support that you need to remain safe at home.
Built on a foundation of family-values, the care that we provide is so much more than just practical care; we support your mental and physical wellbeing – wholly and unconditionally. So, whether you like to enjoy the history and heritage of Chester in one of its many museums or like to take your canine companion for a walk around the stunning gardens, your live-in carer will be there with you as your supporter and your friend.
But perhaps most importantly, our live-in care packages are built entirely around you. With no restrictions on visitors, mealtimes or menus, the control of your care lies entirely in the hands of the person who matters most to us – you.
Domiciliary care to support you in Chester
You may be living with a progressive condition and starting to need more support than you used to, or perhaps you have recently had a life-changing injury and you need some extra help on your road to recovery. Whatever it is, your independence is paramount, and we are here to give you the support that you need so that you can continue to live a comfortable and independent life.
Whether you need 30-minute visits to help you with your laundry or more intensive, clinical support, Kevin and his team are here to provide bespoke care packages that give you the support you need, when you need it.
Specialist dementia care from our Chester team
With over 100 different types of dementia and varying symptoms with each condition, we understand the uncertainties and anxieties that can follow a dementia diagnosis. And with over 30 years under our belt, we’re here to provide dedicated support for you and your loved ones throughout your dementia journey.
From helping you to understand the symptoms to giving you guidance on how to communicate with your loved ones, our expert carers are here for you every step of the way. Each of our carers complete specialist dementia training that covers the many variants of the condition, including frontotemporal dementia, Alzheimer’s and Pick’s disease, so they have the knowledge and experience that is needed to provide the best level of care.
Elderly care to support your independence
A part of growing older can mean that we find more difficulty in the things that we used to do quite easily. Whether your mobility isn’t as strong as it once was, you’re struggling to keep on top of the house work or you’re living alone and you’re experiencing spells of loneliness, our Chester team are here to give you the care and companionship that you need.
Kevin and his team will work with you to build a bespoke care package with you at the heart, so you have the support you need to remain comfortable at home. With your independence at the fore, your care package will be designed in whichever way you want; whether that’s to provide intensive support for a progressive condition, or simply to help you to feel young again.
Respite care for your short-term support
You may be getting ready to go home after a spell in hospital, or perhaps your family are going away and you’d like some extra support so that you can enjoy the break with them. Kevin and his team can provide personalised respite care packages that support you in whichever way you need, for as long as you need.
We understand that care needs can often be unpredictable and emergencies can happen, which means that you or your loved one may need support to happen almost instantly. Should you need urgent support, our Chester team are able to put an immediate package of care in place that covers everything you need. And more often than not, you’ll receive a carer within 24 hours of your initial enquiry.
Fully-trained carers to support you in Chester
We’re proud to have been providing industry-leading home care services for over 30 years, but we would never have reached this milestone if it wasn’t for the work of our wonderful carers. Expertly trained, fully qualified and genuinely caring, our carers are what keep us going, and we are proud of each and every one of them.
What’s more, they each go through a stringent recruitment process and receive full background checks, such as Disclosure Barring Service (DBS) screenings, so you can rest assured that you’re in safe hands.
Here at Helping Hands, we are recognised as one of the industry’s leading dementia home care specialists and are fully regulated by the Care Quality Commission (CQC). We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as a founding member of the United Kingdom Home Care Association (UKHCA).
I have received amazing support from my managers and the other carers I have worked with along the way. There is nothing they won’t do to show you their support.
Kerrie, a visiting carer
Areas we cover in Chester:
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Find out more about care in Chester
If you’d like to meet with Kevin to find out how we can help you, you can call us on 0124 443 9762. We’re here to take your call seven days a week.
Alternatively, if you’d like to meet face-to-face, we’d love to sit down with you over a cup of coffee either at our branch, your local café or in your kitchen.