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Home care support around the city of Chester

Famous for its racecourse, cathedral, and its rich history, Chester is also where you’ll find our team of local carers. With Area Manager Nick Smith there to guide, advise, and support them, our friendly carers work all over the city, helping people in their own homes with various aspects of their daily routines.

Completely committed to providing you or your loved one with the right care support for your needs, our carers can be found in homes across Chester, Tarporley, Eccleston, Dodlestone, Little Sutton, Saughall, Christleton, Great Barrow, Tarvin, Huntington, Kelsal and the surrounding areas.

Whether you’re just looking for a carer to make sure you have everything you need to start your day or more practical support, we’re here to help.


Meet Nick Smith, our Area Manager

Nicholas, the Area Manager for the North

“Care is so much more than simply completing tasks,” Nick, our local area manager, believes. “It’s also a means of giving someone their life and independence back.”

Nick, who has lived and worked in the North West for over 20 years, has held a number of care roles over the course of his career. He has met some amazing people during this time and has some truly fond memories.

A lady once said to me ‘I have told you my story because the doctor says I am losing my memory, so you will have to remember me for me,’” Nick recalls. “I find our customers’ stories really fascinating – it’s one of the true pleasures of working in care.”


Meet our team

Rebecca Parsons

Meet Rebecca, the Intermediate Care Manager for the North


Visiting home care in Chester

If you’re starting to find everyday tasks such as dressing or showering difficult, regular home visits from one of our Chester carers enable you to have the support you need, but without the need to move into a residential home or hospice.
Visiting care also covers hands-on, practical assistance. Our carers can support with personal care, making sure you have regular meals and drinks, and maximising your comfort by applying ointments or skin creams. They can also support with:

  • Managing medication
  • Dressing
  • Oral care and shaving
  • Continence care
  • Mobility assistance

Our carers can also help you to get around your local community and run the occasional shopping trip. In short, they are the ones who will help you retain an independent lifestyle, surrounded by the little comforts you’re used to.

How visiting care is helping Audrey
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Excellent service. My aunt looks forward to her daily visit from the Helping Hands carer, and she is far more comfortable and independent thanks to their input. Highly recommended!

Catherine from Chester, September 2017

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Continuous live-in care for higher-level support

As time goes on, you might need hands-on support on a more regular basis or you might have a relative with very specific requirements due to a condition such as dementia.

Recognising that additional support is needed is a major step, and it’s only natural that you’ll want to keep everything as normal as possible. Live-in care gives you the chance to remain at home with a trained carer alongside you to make sure you are always fully supported.

Live-in care works in a similar way to visiting care. The only difference is that your carer will move into your property with you to make sure you’re never left alone or at risk.

Not only will your carer be able to offer practical assistance and care, your live-in carer will be a friendly, supportive companion who will help you to do whatever it is you enjoy the most, giving you all the help you need to make that happen.


Care for families affected by dementia

Looking after a loved one with dementia takes a special person. And while it can be rewarding being there to support them, having additional support can go a long way to helping the family all come together again.

Routine and consistency are both vital aspects of dementia support, and our carers always put a particular focus on these. By getting to know how dementia affects your relative or friend, and what care they’re currently having from other family members and their daily habits or rituals, we can put the right support in place.

And if you find that your loved one’s needs become more advanced as time goes on, we can ensure that the care they receive is tailored according to these needs.


Specialist care following a brain or spinal injury

Injuries to the brain or spine require specialist support in a number of areas, including care. Depending on the severity of your injury, you might also need to have adaptations made to your home.

Our carers can help you settle back in at home following a brain or spinal injury, and they can also support with clinical conditions such as motor neurone or cerebral palsy.

Though they’re on hand to support with specific areas such as hoisted transfers, medication, and monitoring specialist equipment, our team of carers are also here to help you get back to a familiar routine and your independence will always be one of their primary focuses.


Respite support in Chester on a short-term basis

Taking time for yourself isn’t always easy when you’re giving so much of your time and energy to a loved one who needs care. However, it’s important that your own wellbeing isn’t put at risk.

Respite care is a short-term care solution which gives you the opportunity to take a few days to yourself. While you do, a fully-trained carer will look after your loved one for you, following the routine you’ve established and with their welfare as the highest priority.

It’s not just breaks where respite care can help. If you have to attend a family emergency elsewhere or have to arrange care quickly for a hospital discharge, we can arrange short-term care quickly, so you don’t have to worry that the person you’re already caring for is alone or without care.


Fully trained carers ready to help your family

Our team of carers support people all over Chester, bringing empathy, compassion, and love to their work. Each one goes through a detailed training programme before they join us, even if they’ve been working in care for years, to ensure they will be the right fit for your family.

Carer training takes place at our branch, and is delivered by a specialist training team, which has reams of experience to share. Our live-in carers also undertake an extended training programme at our centre of excellence to equip them with the skills they need for delivering outstanding care.

We put a lot into helping our carers grow and develop, which is why they all have the opportunity to take further training and refresher courses to keep their skills at the level they to be at.

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I have received amazing support from my managers and the other carers I have worked with along the way. There is nothing they won’t do to show you their support.

Kerrie, a visiting carer

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Discuss your live-in or visiting care options in Chester

It can be a lot to consider when looking at additional support for yourself or someone close to you. Nick and his team will help you make sense of the information so you can make the decision that suits your situation.

Our team is based just around the corner from Chester train station on Hoole Road and are always here to answer your questions.

Request a callback Email us

Areas across Chester that we cover:

ChesterTarporleyEccleston
DodlestonLittle SuttonSaughall
ChristletonGreat BarrowTarvin
HuntingtonKelsall

Visit our branch, open Mon-Fri

You can visit our Chester team on Hoole Road, Chester on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Nick and the team, please get in touch with us on 01244439762. We’re here to take your call seven days a week:

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Email:

enquiries@helpinghands.co.uk

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