Home care in Chester
Visiting care and home care in Chester
Once voted as one of Europe’s prettiest cities in a poll by Americans, Chester is full of exciting history and culture. In a town that once housed a Roman fort and was one of the three major Roman army bases in the UK, Chester now plays host to the UK’s most widely trusted home care provider – Helping Hands.
Starting with weekly visits, all the way up to 24-hour care, we offer a fully-managed, fully-regulated service for both visiting and live-in care across all of England & Wales. Your Helping Hands carer is there to accompany you with specialist assistance, along with a reliable, compassionate prowess, to provide peace of mind for you and your family as you manoeuver through daily activities and frequent your local community. Each carer is matched to your personality and interests to help you feel comfortable and in control of your support.
Quality care provided in your own home
Home care from our Chester team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Chester care team
Area Care Manager
I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a carer around 20 years ago. I quickly progressed to a senior carer, a care coordinator, team leader and then registered branch manager. I followed a career in care after looking after my mum who had a brain hemorrhage and a stroke at 43. Care fitted in around my young family and I gained great job satisfaction knowing I had made a difference to somebody's day. As my family grew up, I was able to develop my skills and progress through the company. I joined Helping Hands in 2019 as the Registered Branch Manager at the Wirral branch and moved to my current role in January 2022. I enjoy spending time with my friends, walking the dog and watching my son play football - much to his embarrassment!
Regional Care Director, North
Reviews and credentials
5 out of 5 | Based on 20 reviews
We are actively collecting and monitoring our reviews and feedback for Chester to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Home care in Chester
Here at Helping Hands, we understand the importance of remaining safe and independent in your own home, and our aim is to enable you to do just that. With empathy and compassion at the heart of everything we do, we’re here to ensure that you have the support you need to live your life to its fullest.
Whether you need support with your mobility, assistance in keeping on top of the housework or just a friendly face to enjoy your morning walk with, Kevin and his team are here to provide person-centred care that keeps you safe and independent at home. Whether you need 30-minute drop-ins to help you prepare your meals or more intensive support for a progressive condition or acquired neurological injury, our Chester team will work with you to provide a personalised care package that is built entirely around you.
24/7 expert live in care
Live-in care does exactly what it says on the tin; it provides constant, un intrusive support in the comfort of your own home. Whether you live on your own, as a couple or with your beloved pet, your live-in carer will be there to support you whenever you need them, so that you can receive the support that you need to remain safe at home.
But perhaps most importantly, our live-in care packages are built entirely around you. With no restrictions on visitors, mealtimes or menus, the control of your care lies entirely in the hands of the person who matters most to us – you.
To find out what is live in care, click here.
Why Helping Hands is better than a care agency in Chester
We’re better than a care agency in Chester and here’s why; a care agency will charge you fees to ‘refer’ you to a carer or ‘match’ you with someone suitable and then have nothing more to do with the process, leaving you to employ and manage your carer yourself. Hardly something you want to be doing when you have a condition that necessitates care in the first place.
With Helping Hands though we consider finding the perfect carer for you to be all part of the service, and because our visiting and live-in care services are fully managed by our team of branches across England and Wales and our dedicated managers in the field, the only thing you and your carer will need to think about is how best you like to be taken care of.
Here at Helping Hands, we are recognised as one of the industry’s leading dementia home care specialists and are fully regulated by the Care Quality Commission (CQC). We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as a founding member of the United Kingdom Home Care Association (UKHCA).
Specialist dementia care from our team
With over 100 different types of dementia and varying symptoms with each condition, we understand the uncertainties and anxieties that can follow a dementia diagnosis. And with over 30 years under our belt, we’re here to provide dedicated dementia support for you and your loved ones throughout your dementia journey.
From helping you to understand the symptoms to giving you guidance on how to communicate with your loved ones, our expert carers are here for you every step of the way. Each of our carers complete specialist dementia training that covers the many variants of the condition, including frontotemporal dementia, Alzheimer’s and Pick’s disease, so they have the knowledge and experience that is needed to provide the best level of care.
Branch information
17-19 Boughton,
Chester,
Cheshire,
CH3 5AE