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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


At Helping Hands we’ve been caring for our customers in their own homes since 1989, so you and your loved ones can be totally confident in us when we say we’re the homecare experts. Our team in Northwich are dedicated to providing person-centred care at home to everyone in the local area and will ensure you remain safe and comfortable in the home you love. Because our service is fully regulated by the Care Quality Commission and Care Inspectorate Wales, you’ll have confidence that we always deliver consistently high standards of care, so to learn more, please give our friendly customer care team a call.

We can support you in and around the Northwich area, including Hartford, Leftwich, Winnington, Higher Shurlach, Broken Cross, Wincham, Anderton and Lostock Green.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01606218085 *If you are an existing customer, please use the branch phone number

Branch address

Offices F19b Northwich Business Centre, Sheath Street, Northwich, CW9 5BF (see on maps)

Visiting and live-in care in Northwich

Northwich lies in the heart of the Cheshire plain, and has been settled since at least Roman times, when it was considered of importance due to the area’s salt brines and strategic river crossing. Salt mining has played a large part in the history of the area, unfortunately also contributing to large amounts of subsidence, however mine stabilisation work was completed in 2007. The -wich part of the town’s name comes from the Norse -wic, meaning ‘bay’ and refers to the traditional method of obtaining salt by evaporating sea water.

Our visiting and live-in care services really are second to none, providing the highest standards of care and support to our customers in the area. Care starts from just 30 minutes per week and will be tailored to your exact requirements, and with our compassionate carers coming to your home as often as you need them, or even living in, your routines and preferences will always be respected and your independence promoted, every single day.

Meet the team

Lauren Dunne

Meet Lauren Dunne, our Branch Care Manager, Northwich

My roles and responsibilities as the branch care manager at Helping Hands for the Northwich site are to ensure that we are always delivering a safe service, and that all standards of care are high. I am responsible for ensuring that we are fully compliant and follow all regulation and policies. I ensure that we are meeting our customer's care and support needs. I have a vast background in care - I started my career as a carer when I was eighteen. I quickly progressed to a senior carer, a field care supervisor, a care coordinator, team leader and then registered branch manager for Helping Hands.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

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Trish Ricketts

Trish Ricketts

Trish Ricketts, Head of Care

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Visiting care for independence at home in Northwich

Promoting your independence is key to everything that we do at Helping Hands, which is why our visiting care service is so focused on your wellbeing and making sure that all of your needs are taken care of at all times. Our compassionate carers can come to your home from just 30 minutes per week, although they will be happy to visit more often and for longer durations if you have more complex care needs or you would prefer more in-depth companionship. They will be able to assist you with your personal care, medication, housework and so much more, so whether you’d like a home-cooked meal or the dusting taken care of, we’ll be there for you.

Around the clock support with Live-in care in Northwich

Whether you choose our visiting or live-in care service in Northwich, you’re guaranteed the same high levels of expert care delivery, whether it’s once a week or, as with our live-in service, around the clock, 24 hours a day. Choosing to have someone living in your home can be a daunting thought at first, however our carers are discrete and sensitive to when you may prefer to have some time to yourself, or when family are around. You’ll soon discover they’ll share many interests in common with you; in fact, you’ll soon wonder how you ever managed without them.

Better than a Care Agency in Northwich

Traditionally, a care agency was there to introduce you to your carer, matching them and a customer simply through necessity and then having nothing more to do with the service. The difference with Helping Hands is that we have never been a care agency; we’re a private home care company who were founded in 1989 to deliver nothing but the very best care for people who wished to remain in their own homes. We take care of every element of our service delivery, from the very first moment you contact us, and because we’ve got branches across the whole of England and Wales we have the flexibility to find you your perfect carer quickly.

Private care in Northwich

The benefit in having your care delivered privately is that you are always at the centre of your care journey; you call the shots and decide when you eat, what you do and when you go to bed – nothing is dictated by when someone has time to help you, as it often is in a care home. Whether you choose visiting or live-in care from the dedicated team in Northwich you will always receive the same exemplary levels of care delivery, meaning you and your loved ones can be reassured that you really are in the best hands.

Emergency care in Northwich

Needing emergency care can throw your carefully made plans into disarray and leave you and your loved ones stressed and anxious trying to discover which care company to trust. With Helping Hands though you just need to make one call to us, and we will take care of every little detail, and also have a carer with you in a matter of hours. Whether you need care from an alternative source because your regular carer has been taken ill, there’s a family emergency or you’re being unexpectedly discharged from hospital, we can help.

Overnight care in Northwich

Many people feel more anxious at night, especially if they’re living alone, without the additional worry of how you can manage your personal care or medication requirements when your mobility is deteriorating. When you need support overnight it can often fall to family members to help, meaning they miss out on valuable rest and are less able to help you during the daytime. This can also mean their health is affected and have a knock-on effect on all your loved ones’ wellbeing. Having overnight care from the Northwich team will mean you can be comfortable and supported at night, while knowing that loved ones or other carers are getting the sleep that they so desperately need.

Fully-trained carers in Northwich

Our amazing carers in the Northwich area are fantastic at what they do; regularly going above and beyond for all of their customers, to ensure they get to live their very best lives possible in the homes they love. We’re not surprised they’re so good at what they do though, as we only choose the very best of our applicants to become our carers, making sure they share our ethos for promoting our customers’ wellbeing at all times and keeping you safe at home. We train them well to build on their skills, but we also thoroughly check their backgrounds and screen through the DBS so that you and your loved ones will be confident that only people who should be are entering your home. Finally, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning our standards will never slip and will always remain consistently high.

Find out more about care in Northwich

If you’d like to find out more about care and support at home in the Northwich area, then please call our customer care team seven days a week, or alternatively contact us via our website. We’ll be happy to call you back at a time that is convenient to you.

Call us on 01606218085 Talk to us on live chat Request a call back


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taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

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from 0 reviews

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Offices F19b Northwich Business Centre, Sheath Street, Northwich, CW9 5BF Show on Map

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