Website terms & conditions

Legal information

Helping Hands Home Care is the trading name of Midshires Care Limited, registered in England and Wales with registered company number 3959933. Registered office: 10 Tything Road West, Kinwarton, Alcester, Warwickshire, B49 6EP. Helping Hands Home Care

Our terms

Please read these terms carefully before using this website (“Site”). By using this Site you accept these terms and conditions from the first time you access it.

We may change these terms and conditions at any time by posting an updated version on this Site. Your continued use of the Site means you accept the updated version. Helping Hands Home Care

These terms and conditions apply to any Site under our control which links to these terms and conditions.

Intellectual property and use of content

• Copyright in all material on this Site is owned by us and/or our content suppliers.
• You must not reproduce, store, modify, distribute or publish any of the material on this Site without our prior written consent or, where applicable, the consent of the relevant copyright owner(s).
• You may download or print material for your own personal, non-commercial use only.
• A licence is required to use our intellectual property, including the Helping Hands Home Care name and logo. Please email marketing@helpinghands.co.uk with any request. Helping Hands Home Care

If you believe any material on this Site breaches your copyright, please email marketing@helpinghands.co.uk. We will review and may remove material at our discretion. We will have no further liability to either party.

All information on this Site is provided for general information only. You should always seek independent advice on financial, legal or medical matters. Helping Hands Home Care

Contributions and reviews

If you submit reviews, comments, testimonials, images, or any other content to us (including through external review platforms we reference on this Site), you are granting us a perpetual, royalty-free, worldwide licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display that content in any media. Do not submit content if you do not want to grant these rights.

By submitting content, you confirm it is your own work, it is lawful, it is not defamatory, and you have the right to provide it. You agree to indemnify us against any loss arising from a breach of that confirmation. We may remove content at our discretion. Helping Hands Home Care

Acceptable use

You agree to use this Site only for lawful purposes, and in a way that does not restrict or inhibit anyone else’s use and enjoyment. You must not post or transmit any material which is obscene, offensive, defamatory, illegal, harassing, or disruptive.

Links to other websites

Links to third party websites are provided for convenience only. We are not responsible for, and do not endorse, the content or reliability of any third party website. You access any third party website at your own risk. Helping Hands Home Care

Availability and security

We aim to keep the Site available and accurate, but we do not guarantee:

• the Site will run without interruption or error,
• defects will be corrected,
• the Site or the server are free from viruses or bugs,
• that information on the Site is up to date at all times.

We may change or remove content, features, products, and pricing without notice.

We do not accept liability for any damages (including indirect or consequential loss or loss of profit) arising from use of, or inability to use, this Site.

How this Site handles enquiries and bookings

When you submit an enquiry form, request a callback, use web chat, or book an assessment / meeting with our care team through this Site, your details may be captured in our customer relationship and marketing platform (HubSpot). We use this system to record your enquiry, prioritise follow-up, and arrange care discussions. How we collect, use, store, profile and share that personal information is governed by our Privacy Notice and Cookie Policy, not by these Terms. You should read those documents before submitting any personal information. Helping Hands Home Care+3Helping Hands Home Care+3Helping Hands Home Care+3

Governing law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Helping Hands Home Care

Questions about these Terms: marketing@helpinghands.co.uk.

For details on how we collect, use and store your personal data, please see our Privacy Notice and Cookie Policy.

here.