15 May 2014
Tim Lee, Chief Executive of Helping Hands has seen expectations change over the 25 years of the businesses history. “Not only are our families and elderly generations acutely aware of the increasing pressure being placed on the healthcare system, but there is a shift towards people, quite rightly, demanding their independence and wanting to stay at home with the help of a fulltime Live-in Carer that lives in the individual’s own home. There needs to be more conversation around all the options.”
The state of care in the UK is a prevalent and a deeply important issue affecting families right across the country. Recent documentaries, including BBC Two’s ‘Protecting our Parents’ and BBC One’s Panorama, have really emphasised the need for quality and closely managed care in the UK; but there is more to tell to this story.
Responding to the bad press the care industry has received, Tim comments, “It is important that people looking to receive care are made aware of all of the options available to them. Now, more than ever, it is crucial to increase awareness of care options such as hourly visiting care and fulltime Live-in Care in people’s own homes. Local communities need to know that they do have access to high quality care providers like Helping Hands and they do not need to be forced into residential care.”
Live-in Care services are designed to give ultimate control, choice and confidence to every single customer. The service focuses on closely managed and monitored services ranging from visiting care from just 30 minutes a week through to a fulltime Live-in Care service for companionship, post operation, respite care, dementia care and complex nursing-led conditions that might require ventilation, gastronomy and continence support. Live-in Care also allows people to die in the comfort of their own homes with the support of professional Carers.
Reflecting on the recent media Tim said, “We owe it to the elderly people living amongst us to do everything we can to respect their desire to remain living safely at home. We have many examples where we’ve been able to support people to return home from hospital. Often the presence of a Live-in Carer can prevent the frequent re-admittances to hospital, repeated 999 calls and shocking treatment of Dementia patients which we saw in the recent programmes.”