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News Real stories and the latest news

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3,150+ reviews

Real-life stories and the latest news

Learn more about how we're supporting thousands of individuals – of all ages – to stay in their own homes and live the lives they choose.

The Sale branch was thrilled to welcome Pippa back to work after ten years of retirement. Her response on returning to work was that “retirement doesn’t suit everyone”. She had more to give back to others and was keen to care for those who needed additional support in their home. She celebrated her 70th birthday […]

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Jane has recently joined her local gym and has been attending a couple of times a week. Jane had previously been looked after in a care home but changed to live-in care support with us in May 2022, where we assist with personal care, medication, meals and exploring the community.   Jane is an incredibly […]

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Nadine and Julia from the Ramsgate branch cared for a couple and their dog after being hit by a car. ‘‘Myself and Julia were in a car park when we heard what we thought was an injured dog. We ran to the top of the car park and saw Susan and Iain lying in the […]

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Matt Bristow, Branch Care Manager for the Gloucester branch, kindly shared his inspiring story with us after he recently got engaged to his wonderful partner, Zoe. Matt was diagnosed with stage 3 testicular cancer in September 2019. He had only been with Zoe for five months, and she nursed Matt through all his treatment. Matt […]

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Sarah Franklin, Helping Hands Dementia Champion, attended the Dementia Matters Here(fordshire) Dementia festival, organised to bring together people living with dementia, their carers, and dementia professionals from the area. In a supportive environment of sharing knowledge, fun, and activities, people were able to speak to organisations such as Alzheimer’s Research UK, local care homes, young […]

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Last month, the Derby care team hosted a Macmillan Coffee Morning. They invited customers and family members to the branch for a chat, coffee, and cake. Branch Care Manager, Carey Bebbington tells us about the treats, customers, and what makes Helping Hands so special. “We welcomed Mary, Val and Aunty Jill to our table, with […]

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Sandy is one of our wonderful customers who is looked after by the Harlow branch. She turned to Helping Hands for support due to low moods and feeling isolated. Sandy has also been going through a difficult time as she received racial abuse from one of her neighbours. In June, our Harlow care team arranged […]

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Colin was recently diagnosed with dementia and needed some companionship. His daughters contacted Helping Hands, and that’s when our Romford branch stepped in to provide help. Due to Colin’s dementia, he started to relate to events that happened in the past, such as where he lived. Colin hit it off instantly with our amazing carers […]

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There are over 30,000 people who suffer an out-of-hospital cardiac arrest every year in the UK, but shockingly less than one in ten currently survive. The effective use of early CPR and a defibrillator can double a person’s chance of survival and for every minute they don’t receive this help, their chances of survival are […]

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Helping Hands has scored an Employee Net Promoter Score (eNPS) of 50 in the recent survey, overtaking top brands including Google and Netflix (June 2022). Employee Net Promoter Score measures employee satisfaction and highlights how likely you are to recommend the company to your friends and family. It is calculated on a scale of -100 […]

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