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Costs and funding

An introduction to home care costings

Understanding your home care costs can be daunting; that’s why we try to keep it simple.

We understand how stressful it can be organising home care for yourself or a loved one. That’s why we’ll aim to keep things as simple and straightforward as possible when it comes to costs.

Depending on your needs, home care costs will vary. Visiting care is charged at an hourly rate with live-in care, or “24-hour care”, quoted on either a daily rate for short-term respite or a weekly rate for ongoing care. We can discuss the level of care that is right for you and whether the cost of home care is financially sustainable for you and your family.

community

Our customers trust us because we’re:

Upfront and transparent

We’re fully upfront about our home care costs – you’ll only pay whatever is agreed in your care plan, so no hidden fees or long notice periods

Not a care agency

Helping Hands are a private care provider rather than a care agency, which means you don’t have to worry about agency fees or retainers

Able to accept direct payments

If you’re receiving funding through social services and have opted for direct payments, we’re able to accept top-ups to these payments

An introduction to visiting care costs

Looking for flexible support to complement your routines and lifestyle? Recieve all of this and so much more, with prices starting from £32.40 per hour

Bespoke care to fit your needs

Our visiting care provides you with bespoke care that enables you to receive the support you need, when you need it – because we know that your care requirements are unique to you

Choose your amount of hours

For care from as little as 30 minutes per week all the way up to regular calls every day, visiting care provides you with a flexible support package that gives you the support you need, when you need it

A simplified process

From the very start, we’ll give you a clear picture of how much your care will cost – and this will be confirmed once we put a comprehensive plan of care in place to suit your requirements

Want to find out how much your care will cost?
Calculate my care

An introduction to live-in care costs

If you require a more comprehensive package of care, our ongoing live-in care prices start from £1,675 per week for one person.

A more intensive care service

Live-in care could be the ideal solution if you require someone to assist you round-the-clock with your care needs but don’t wish to move to a residential nursing home or hospice

Tailored to your exact needs

Your very own live-in carer will provide one-to-one support tailored to your exact requirements – for example if you have a type of dementia – giving you peace of mind that you’ll always be supported

Support as long as you need it

Live-in care can either be for a sustained amount of time with no planned end date, or in the form of respite care, which is for short-term solutions lasting less than four weeks

Can I get financial support to pay for my care?

In England, the threshold above which you’ll have to pay for your care in full is £23,250.

If your assets, including most investments and savings, are greater than £23,250, your local authority will consider you able pay for your care yourself. It is worth noting that for integrated care within your own home, the value of your property will not be taken into account.

If you’re uncertain about your status, you can request a Financial Assessment from your local council to see if you qualify for help towards your care costs. Your assessment will be an evaluation of your financial means, and will calculate whether:

  • The council pays for your care in full
  • The council pays for some of your care
  • You pay for all of your care
  • pallative care

    What does support from Helping Hands look like?

    Wondering whether care at home is worth it? Hear from two of our customers, Helen and Hannah, as they share how having a Helping Hands carer has transformed their life and given them them added independence and confidence.

    customer helen sitting at table 16x9.
    Helen

    Live-in care customer

    Read Helen's story
    Hannah’s story: Living with cerebral palsy as a young adult hannah and
    Hannah

    Visiting care customer

    Read Hannah's story

    Self funding home care

    The majority of our families are paying for their care privately. We appreciate that this isn’t always straightforward for every customer, so we can sit down with you and your loved ones to work out a care plan and payment plan that allows you to receive the support you really need at the times when you’d find it most beneficial. And, of course, your care can always be adapted whenever your needs or preferences change.

    respite care

    Benefits can help with care costs

    You may be eligible for benefits which can help towards the cost of your care.

    When considering your best options for funding care, it’s important to ensure that all state benefit entitlements are explored. The benefits available to you will depend on your personal situation and needs, and can help you pay for the support you need.

    carers
    Contact us to discuss your care options
    Request a callback

    A fully regulated home care provider ​

    Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)​

    This means we need to consistently meet high standards and are monitored by our regulators.​

    ​Why is being a regulated care provider important?​

    Independent inspections of our service, giving you peace of mind​
    Fully vetted, high-quality carers
    Guaranteed training and development for our staff

    How to arrange care

    Speak to our team​

    Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.

    Book a free care assessment

    Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.​

    Confirm your care package

    We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.​

    Page reviewed by Carole Kerton-Church, Regional Clinical Lead, on July 25, 2024.

    How we wrote this page


    This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.