What is adult care?
Adult care is support for those over 18 who need help with their physical or mental health.
Adult care is designed to allow adults who require support to continue living life on their own terms. They will usually have a medical condition or physical disability, which means that they need extra help with some or all aspects of their lives. The aim of adult social care is to enable someone to live as independently as possible, with assistance as and when they require.
At Helping Hands, we create personalised support plans with you, so that you are involved with your care every step of the way.
Our adult care supports your loved one by:
Promoting their independence
At Helping Hands, our home care focuses on encouraging our customers to enjoy their independence and to continue making as many of their own decisions as possible
Prioritising their specific needs
If your loved one is living with a complex condition or has specific care needs, your local care manager will work with you to develop a care plan that offers just the right type and level of support
Helping at home and beyond
Your loved one’s carer will be able to help them with day-to-day life around the home, as well as supporting them to get out and about and enjoy all their favourite activities, routines and hobbies
What can adult social care help with?
We help thousands of people with a range of conditions to continue living safely at home, from young adults aged 18 all the way up to senior adults aged 100 or more.
From assistance at home to accompaniment to and from the shops, adult social care covers a whole host of different types of care – including both physical and emotional support. We can help with:
Personal care
A home carer can assist with discreet, sensitive personal care routines, including getting dressed, bathing, self-care and toileting
Administering medication
Our carers can provide dedicated help with medication – from collecting a prescription on your behalf, to helping you organise and administer it
Mobility support
Every Helping Hands carer receives expert training on how to provide safe mobility support, including using mobility aids and moving in and out of bed
Housekeeping
A bit of help with the housekeeping can go a long way – whether it’s vacuuming, tidying, taking out the rubbish, doing the laundry or anything else
Cooking and shopping
Your loved one’s carer can prepare all their favourite meals and drinks at times that suit them, as well as healthy, nutritious food to fit a diet
Appointments and days out
A carer can accompany your loved one when they want to head out – whether to the doctors, hairdressers, shops or even further afield
Support for younger people
We’re passionate about supporting young people to enjoy an independent lifestyle.
A younger person may want to live independently away from parents but due to a long-term health condition such as cerebral palsy or multiple sclerosis, they may need extra support to do this.
Home care doesn’t just mean that our carers will only support you at home; we can help you with all aspects of your day-to-day life, whatever your condition or circumstances.
We can support young people with:
Getting to work
Your assistant can help you to get ready for the day ahead each morning, as well as supporting you on your commute to and from work
Trips and holidays
If you’re someone who loves to get out and about, your carer can help you plan days out to your favourite spots, or even go on holiday with you!
Attending university
As a student, you probably want to be as independent as possible. A carer can help you enjoy all the brilliant perks of student life.
Enjoying hobbies
Whether you’re part of a club, love a board game with friends or enjoy a sunny walk, your assistant can support you to maintain your hobbies
Support for the elderly
Support for the elderly focuses on helping you handle the challenges faced by older people.
For an elderly person, home care may be in the form of daily visits to check that they’re okay, and helping them with their daily routines so that they’re fully supported to live confidently and comfortably in their own home.
Our carers receive expert training in providing support that gives elderly people and their families full peace of mind about their security and their well-being.
We can support the elderly with
Condition-led care
Adult care can help manage the symptoms of medical conditions that occur in older age such as dementia, Parkinson’s and stroke
Seeing loved ones
Your carer can help you plan visits to see loved ones and accompany you there, or lend a hand getting your home ready if you want to host them
Running errands
If you need help sorting through mail, paying bills, doing the weekly shop or picking up a prescription, a carer can do all of this for you and much more
Being in the community
Whether you go to church every week or are part of a book club, we can help you to get out and about and continue enjoying your local community
Flexible adult care from Helping Hands
When you opt for care from Helping Hands, you’ll get a fully bespoke, flexible care plan.
Home care from Helping Hands will enable you to continue living at home and live life on your terms, instead of having to move into a care home or residential setting. After all, everyone is most comfortable in their own home, surrounded by possessions, loved ones and maybe even a doting pet. We believe that home care for adults is extremely beneficial to both physical and mental health, as there is no upheaval of moving all of your belongings somewhere you don’t know, and you can receive one-to-one care on your terms.
Let the numbers do the talking!
Rated as the best home care provider in the UK with over 4000 official Trustpilot reviews.
Complex care support
For more complex care needs that require round-the-clock support, live-in care can offer 24-hour assistance to yourself or both you and a loved one who wish to remain living together. Your carer will be there throughout the day and night, assisting you with all elements of care that you need support with and often becoming more like a friend or extended member of the family than a carer. All of our complex care packages are overseen by our team of experienced clinical nurses, who have many years’ experience working in the NHS as registered nurses. We can also provide nurse-led care to adults over the age of 18 and who have clinical care needs such as:
We take care of your carer
It takes a special combination of patience, empathy and compassion to be a Helping Hands carer.
That’s why we’re extremely proud of our exceptional people and why we’re trusted by so many families to provide care and companionship to those who need support, across the country.
We make sure we continue to support our people after the join us, so they can deliver at their best for you, the customer. In 2024, we were recognised by the Financial Times as a Top 500 employer.
We directly employ all our carers
Every Helping Hands carer is directly employed by us, meaning everyone receives holiday pay, annual leave and pension contributions.
A supportive culture
We ensure our carers have access to dedicated managers and the help and support they need to carry out their role.
Comprehensive training and ongoing development
Our comprehensive training ensures our carers are fully ready to provide a wide range of support to customers from day one while our professional development programme ensure our carers can continue to develop their skills and access opportunities.
Reward and recognition
Our carer Reward and Recognition Programme – Moments of Kindness – celebrates the impact of small gestures and the actions of carers who go the extra mile to create joy, raise a smile, or offer reassurance or a sense of calm. Winners receive shopping vouchers and are featured in our magazine, Voices.
Emergency care at home
Perhaps you only require adult social care for a short period of time or need care urgently for several weeks after you’ve been discharged from hospital? We can provide emergency care quickly, giving you the extra reassurance you need at an already fraught and stressful time.
Alternatively, if you yourself are a caregiver and need to take a break from your duties, we can offer respite care on a short-term basis, so you can step back whilst we step in.
Support for people living with a disability
Terrific standard of care … the care my mother received from all the staff at Helping Hands was outstanding. The regular carer Rebecca was fantastic and able to strike an immediate rapport.
Claire, Trustpilot review
We offer support for those living with a physical or learning disability, such as Down’s syndrome, autism or cerebral palsy.
Dedicated support for a physical or learning disability may be particularly beneficial if you want some independence from your parents or if you’re a parent yourself and you need extra support for your child who has now reached adulthood. We have carers who have received specialist training in these conditions, and others, who will also be able to help with challenging behaviour, activities of daily living and building their confidence.
Learn moreHow to arrange care for adults
We try to make arranging care simple and stress-free so that we can focus on what really matters: your care needs. Speak to our team today to begin your journey.
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.
Why is being a regulated care provider important?
Independent inspections of our service, giving you peace of mind
Fully vetted, high-quality carers
Guaranteed training and development for our staff
Page reviewed by Rebecca Bennett, Regional Clinical Lead, on July 25, 2024.
How we wrote this page
This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.