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What Is home help?

Home help explained

Home help is for anyone needing support for a range of different needs at home.

A home help can provide practical, physical or emotional support with tasks around the home, or takeover them completely. They help people retain their independence, which improves the quality of life. Typical activities include laundry, vacuuming, washing up and cleaning, but the assistance provided solely down to the care receiver.

At Helping Hands, we’ve got over 30 years’ experience in providing dedicated, person-centred home care.

visiting care
Call us to find out more about home help
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Who is home care help for?

Home care help is for anyone who would benefit from extra support around the house.

Helping Hands’ home care starts for anyone over the age of 18 all the way up to 100 years and beyond. Whether you have cerebral palsy and need assistance to get to and from college or work if you’re in your twenties, or if you’re in your seventies with Parkinson’s and need help with personal care – home care could be ideal for you. Our carers span a range of backgrounds and ages, meaning we’re normally able to pair you with someone who shares your likes, hobbies and personality.

live in care

Here are some examples of people who our home care supports:

Elderly people

We provide a wide range of care services that help you with the specific challenges faced by the elderly

People living with a condition

Our condition-led care focuses on helping you manage your symptoms and live with your condition

Young people

We can support younger people to maintain their independence and social life and pursue their dreams

The benefits of receiving care at home

Home care offers a number of unique benefits that residential care simply can’t give you.

We’ve been caring for people in their own homes for three decades. From our many years of experience, we firmly believe that if you want to stay at home to receive care, you can, regardless of where you are in the country or the condition you’re affected by. You don’t have to move into a residential care home.

There are many benefits to opting for a home care service over a care home. Choosing home care instead of a residential care home means you can:

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Stay in the home you love

Stay in the environment you’re most familiar with, surrounded by familiar furnishings, fond memories and maybe even a furry friend

Receive one-to-one support

With care at home, you’ll receive one-to-one support that can be nurse-led and is designed around your specific needs and preferences

Keep up your normal routines

Home care allows you to maintain your daily rituals and routines, such as eating your favourite meals and going to bed at the times that you like

Enjoy your favourite hobbies

Whether it’s watching your favourite TV shows, painting or gardening – your carer is there to support you to continue all your favourite hobbies

Have ongoing companionship

Ongoing companionship from a friendly, compassionate carer who fits best in your life and who’s chosen by you

See family and friends

Unlike in a care home, your loved ones can visit whenever you choose – and your carer can also help you visit them, if you wish to

What kind of home help support is available?

Home support can start from as little as 30 minutes per week with visiting care, all the way up to 24-hour support with live-in care.

visiting care
Visiting care​
Our visiting care is designed around your needs. From 30 minutes a week to several visits a day, having a visiting carer can provide you with the extra support you need to live well at home.​
Visiting care enables you to continue to live the way you choose, allowing you to maintain your routines and independence. ​
Visiting care enables you to access what you need as your needs change. From support with meal preparation and light housework to assistance with getting the shops or managing medication, you are in control. ​
Your visiting carer offers companionship as well as care at every visit. Families often value the peace of mind this brings if they are not able to visit on a regular basis. ​
Learn more
live in care
Live-in care​
Our live-in care provides 24/7 support from a dedicated carer who lives with you in your home. Personalised, one to one care, so you can maintain your independence in the way you wish.
We know that having a carer live with you in your home can feel daunting which is why you can be reassured all our carers are handpicked for their kindness, patience, and empathy. They care for you or your family as we’d want our own families to be cared for.​
Our team of specialist nurses train, support and oversee the delivery of care with our live-in carers. If you have complex needs or need help managing a condition, we can help.​
For families that live some distance away, live-in care provides peace of mind that a loved one has the help they need.​
Learn more
Call today to discuss your home care options
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Help at home for a medical condition

As well as visiting and live-in care, we can also offer support for your specific health condition. Whether you’re living with dementia, multiple sclerosis or are recovering from a stroke, all of our carers are equipped to assist with the symptoms of certain conditions, with some of them even becoming experts in a particular health field.

We also offer nurse-led care for more complex health conditions, such as tracheostomies, PEG feeding and stoma & catheter support. Having a team of clinical nurses enables us to deliver care for those with chronic conditions in the comfort of their own home.

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Respite care at home

Respite care offers temporary support for when your normal carers are not available.

If your regular carer needs time to recharge their batteries or if you require help at home after being discharged from hospital, respite care is a great way to receive support at home for a brief spell of care until you’re feeling more like yourself again or until your caregiver returns from their break.

We can even take care of your loved one whilst you go on holiday if you would normally take care of them or if you’re worried about leaving them by themselves.

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How can home care help me?

Many of our customers only need a helping hand with small tasks around the home.

Home care isn’t just for those who need help with getting washed and dressed in the morning and help with going to the toilet and getting in and out of bed – it can be for as little or as often as you need and prefer. Home care is entirely what you want it to be with equal emphasis put on both practical and emotional support. So, even if you just want someone to sit in the back garden with or to accompany you to the local café – we’ll be happy to help. Here are some of the many ways a carer can help you at home:

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Cleaning your home

Get assistance with household tasks such as cleaning, vacuuming and doing laundry

Personal care

Your carer can help discreetly with routines such as bathing, toileting and getting dressed

Collecting shopping

A carer is able to collect your shopping and prescriptions, as well as running other errands

Preparing meals

All of our carers can prepare delicious and nutritious meals and snacks at times that suit you

How to arrange care at home

We try to make arranging care simple and stress-free so that we can focus on what really matters: your care needs. Speak to our team today to begin your journey.

Speak to our team​

Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.

Book a free care assessment

Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.​

Confirm your care package

We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.​

Speak to a care professional today
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A fully regulated home care provider ​

Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)​

This means we need to consistently meet high standards and are monitored by our regulators.​

​Why is being a regulated care provider important?​

Independent inspections of our service, giving you peace of mind​
Fully vetted, high-quality carers
Guaranteed training and development for our staff