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Home care in Norfolk

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Rated Excellent on
Trustpilot

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0132 880 0356

Lines open at 8:00 AM today

New customer
Request a callback Request a callback

Lines open at 8:30 AM today

Existing customer
0132 880 0356

Visiting care and home care in Norfolk

We’re delighted to be able to offer our transformative, person-centred home care services to people across Norfolk. At Helping Hands, we specialise in home care services including visiting care, live-in care, respite care, palliative care and condition-led care. Whether you’re organising care for yourself or on behalf of a loved one, we’ll make sure you receive the type and level of support you need.

Plus, every step of your care provision will be independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have full peace of mind about our incredibly high standards day in, day out.

Quality care at home

From short term support to longer term visits and live-in care, our Norfolk team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Norfolk care team
Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Norfolk branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Norfolk

Home care from our Norfolk care team is suitable for any older person who would benefit from having a bit of extra support to manage from day to day. It might be that you’ve been diagnosed with a medical condition, are experiencing age-related frailties, or simply don’t have the time and energy that you used to. You don’t even need to have a particular reason for wanting care – many of our customers simply enjoy the companionship offered by our warm and friendly carers. Our team in Norfolk are all expertly trained to provide a wide range of services to you in your home, and can also accompany you out and about should you require a travelling companion.

24/7 live in care support

One of the areas of care in which we specialise is live-in care in Norfolk, which provides you with one of our wonderful carers in your home full time. Your live-in carer will have their own room in your house, so that they can be there around the clock and provide you with proactive, specialist care. Whether you need help for a specific medical condition, mobility assistance, support with medication, discreet personal care or just about anything else, a live-in carer allows you to continue living life on your own terms as much as possible.

Why Helping Hands is better than a care agency in Norfolk

We’re a private care provider rather than a care agency, and that will always be the case. This means that we can offer you a number of guarantees that many agencies can’t. For instance, we employ all of our carers directly, and will never hire anyone from outside Helping Hands. This means you can be confident that your carer has been subjected to our rigorous background checks, has passed our thorough assessment process, and has received our industry-renowned training. You also won’t have to worry about paying your carer, as we handle this aspect of your care on your behalf, and you won’t be burdened with mountains of time-consuming paperwork.

Qualified carers providing a variety of care services in Norfolk

We firmly believe that Helping Hands carers are the very best in the UK, because we’re extremely selective when it comes to hiring people to our care teams. Our Norfolk care branch comprises a team of exceptional carers who constantly go above and beyond to ensure every customer receives the level of support that they deserve. All of our carers have been specifically recruited for their kind, empathetic personalities and their dedicated approach to their roles, and have been subjected to numerous background checks before joining so that we know they’ll be a perfect fit for us and for you. We provide every new carer with our comprehensive carer training, which we’ve been delivering in-house for over 30 years, and they’ll continue to participate in regular refresher courses.

Other areas we cover
  • Dereham
  • Holt
  • Wells-next-the-Sea
  • KingÕs Lynn
  • North Walsham
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Branch information
Address

Helping Hands Fakenham, Unit 12, Millers Walk, Fakenham, NR21 9AP

Show in maps Norfolk Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed