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Home care in Acton

4.5 Star Rating
Rated Excellent on
Trustpilot

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Existing customer
020 3326 6403

Lines are currently closed

Existing customer
020 3326 6403

Visiting care and home care in Acton

Acton’s name is derived from the Old English words āc (oak) and tūn (enclosed garden, enclosure), literally meaning "a garden or a field enclosed by oaks", suggesting Acton originated from somewhat humble beginnings.

Established in 1989 from similarly humble beginnings, Helping Hands was a family-run business for 30 years and has developed a reputation for compassionate, diligent home care. We still have a strong family-centred ethos, with people at the heart of everything that we do, and with our care plans starting from just 30 minutes a week we’re sure to be able to find a support plan to meet your specific wishes.

Quality care at home

From short term support to longer term visits and live-in care, our Acton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Acton care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

CQC Logo
Fully regulated by the CQC

Our Acton branch is fully regulated and accredited by the CQC

Find out more
Specialised Home care in Acton

Our home care plans are fully adaptable to your requirements and wishes, and our brilliant carers are fully trained to support your specific needs, whatever your condition. We’ve got over 30 years’ experience in providing person-centred care to people living with dementia, motor neurone disease, spinal injuries, mental health conditions, loneliness and limited mobility. In that time, we’ve learned just how valuable your independence and comfort are to your wellbeing, so being able to receive care in the familiar surroundings of your own home is incredibly beneficial.

Our individually tailored Live-in care services

Whether you or your loved ones are finding your care requirements to be increasingly complex, or you’re not comfortable living on your own and need companionship, live-in care is a brilliant alternative to a care home. Our superb live-in carers will provide you with round-the-clock companionship and expert support, assisting you in the home and with your daily routines. We always listen to your preferences and your wishes to ensure you’re matched with a carer who shares your interests and personality, and our carers possess expertise in supporting people living with various conditions.

Better than a care agency in Acton

Helping Hands are a private home care company, rather than an agency, which means everything’s a lot more straightforward with us and there’ll be certain standards you can be confident we’ll meet. For instance, we directly employ our carers, whereas many agencies will require their carers to be self-employed. This means you won’t get any unexpected charges or hidden costs with us, and our brilliant carers will be able to focus all their energy on supporting your independence to the best of their ability.

Domiciliary care to meet your needs

Domiciliary care is a brilliant option if you find yourself needing extra support but want to remain in your own home where you’re familiar with your surroundings and close to your loved ones. With over 30 years’ experience in delivering compassionate, people-centred care, we’re perfectly placed to assess and meet your care requirements. Our visiting service starts from just 30 minutes a week, and we’ll take steps to ensure you can design a package of care that meets your needs, regardless of your condition. Alternatively, our live-in care service provides you with round-the-clock support, companionship and reassurance.

FAQs

Helping Hands was founded by Mary Lee in 1989 as a way to enable families who needed a little extra support to remain safe and independent at home, and for the last 30 years this is exactly what we have been doing. As a family-run business, we understand the importance of retaining your independence as much as possible, regardless of your condition. This is why the team are here to provide the support you need, when you need it, with no compromise to your day-to-day routine.

You may be living alone and are finding it difficult to go about your household chores, or perhaps you are living with your partner and you’re no longer able to support them like you used to; regardless of your situation, we’re here to help.

Home care needs can arise for a variety of reasons, at any given time and for people of all ages – which is why we work closely with you to establish your individual care needs and create a bespoke support package that gives you the support you need to live your life in the way you want to.

Whether you are looking for 30-minute drop-ins or more regular visits throughout the week, our Kensington & Chelsea home care team can cover any of the following care needs:

  • Home care – If you need support with washing, dressing and incontinence
  • Medication – Offering friendly reminders and helping to administer your medication
  • Routine calls – Supporting you to get in and out of bed safely
  • Mobility support – Providing support for when you need to pop out
  • Companionship – Stopping by for a cup of tea and a chat
  • Household duties – Helping to keep the house clean and tidy including washing up, vacuuming and laundry
  • Health and nutrition – Supporting you to prepare your meals to ensure you’re getting the nutrients you need

Just because you’ve reached a certain age, that doesn’t necessarily mean that you have to change your entire lifestyle. If you’re finding your day-to-day tasks a little more difficult than you used to, agency care from the team is a great way to maintain your usual routine, just with a little extra support. How much does home care cost?

As we grow older, loneliness can often become a bigger burden than most, which is why our Kensington & Chelsea team provide more than just practical care; we’ll give you friendship. So, if you enjoy supporting your team at Stamford Bridge, we’ll be right there with you in a blue and white scarf.

When the need arises for more intensive support, we understand that residential care isn’t always everybody’s preference. With live-in care in Kensington from our Kensington & Chelsea team, we’ll work with you to provide a bespoke live-in care package so that you can receive the support you need to remain comfortable and independent in the place you know best.

Discover more on what is live-in care here.

Built on a foundation of family values, we understand how important it is for you to feel free and independent in your own home. So, if you would like the freedom to choose the intensity and frequency of your care, private care support from the team is the ideal solution for you.

You may need assistance in getting dressed and ready for the day, or perhaps you enjoy going for a walk along the River Thames. Whatever it is you need, we’re here to ensure that the right home care and arrangements are put in place to enable you to live each day exactly how you’d like to.

With 850,000 people in the UK living with dementia, the demand for more support and advice has never been higher. And as the UK’s leading dementia care specialists, we understand the importance of providing the right level of care and support to both the individual and their families to enable them to live well following a dementia diagnosis.

Although the time following a diagnosis can be unnerving, we understand the complexities behind the condition and are able to support you with the many varying symptoms and behaviours that can arise. With patience and understanding, we’ll help you and your loved ones through every step of your dementia journey.

As one of the leading home care providers in the UK, we know exactly what it takes to make a great carer – and our team is full of them! Fully-trained in a number of areas including manual handling, health & safety, dementia care, equality & diversity and many more, each of our carers are qualified, experienced and naturally wonderful people.

Throughout our fine-tuned recruitment process, each of our carers receive full background checks, including Disclosure Barring Service (DBS) screenings, and they are all directly employed by us – so you don’t need to worry about any paperwork.

Branch information
Address

Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, London,, W10 6TH

Show in maps Acton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered