Embedded deep into bucolic North Devon, the charming river-port town of Barnstaple holds claim to being the oldest borough in the United Kingdom. The town centre is host to a number of fascinating historic locations, including the site where Barnstaple Castle once stood.
It’s also home to our Barnstaple home care team, who have over 30 years’ experience in providing dedicated, compassionate and flexible home care. With packages starting from as little as 30 minutes a week, we’re sure to be able to support your specific needs and allow you to enjoy independence in your own home.
Quality care at home
From short term support to longer term visits and live-in care, our Barnstaple team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I have been working in the care industry for the past 13 years and have been working for Helping Hands since 2023. I am proud to work for a company that encourages you to be the best version of yourself and that is so supportive. I love my role being able to support people to stay in their own homes safely and ensuring their happiness, it is very rewarding. I love animals and enjoy going on day trips to new zoo's and farms around the country with my family.
Sophie Parker
Area Care Manager
My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...
My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality.
I have always had a passion in caring for others. The term 'caring' for me has never been about rushing in and helping someone to get washed and dressed. For me it's about making a positive impact to someone else' s life; helping them achieve what they want, and enabling them to remain independent at home in the place that means the most to them.
The care we provide at Helping Hands is of such high quality, and I truly believe that if my parents required care, Helping Hands would be the first I would contact. The carers always go over and above to ensure the clients are happy, and as an area care manager that's certainly one thing I can say I am proud of. It' s clear that all of us at Helping Hands live, sleep and breath the culture and we love what we do.
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.
Our Reviews
Fully regulated by the CQC
Our Barnstaple branch is fully regulated and accredited by the CQC
Home care is high quality care in the comfort of your home. At Helping Hands, we have over 30 years of experience in providing both visiting and live-in domiciliary care, so we’re experts when it comes to home care. We ensure you or your loved ones receive a bespoke package of support that is designed to suit your specific needs and is carried out to your requirements, and our carers are dedicated to providing compassionate, flexible care that allows you to live a more independent, enjoyable life.
Live-in care services to suit you
Our live-in carers are dedicated to providing compassionate, round-the-clock live-in care and companionship in a supportive but unobtrusive manner, meaning you get all the support you need in the comfort of your own home. When one of our carers lives in your home with you, they will be able to assist you around the house in any way you need - including mobility, personal care, housework and attending appointments – allowing you to enjoy a more independent, fulfilling life.
Why we're better than a care agency in Barnstaple
Our sole purpose is to ensure you receive the best care possible in the comfort of your own home, and as a private home care provider we’re much better placed to do that than a home care agency. We’re fully regulated by the CQC and CIW, and we employ our carers directly rather than insisting on self-employment. Additionally, we’ve got 30-plus years of home care experience and expertise to draw upon, which is why you’ll always receive the highest standards of care with us.
Respite care options at home
Our respite care allows you to avoid the stressful situation of suddenly finding yourself without care at short notice. Whether your regular carer is suddenly unavailable or you find yourself in need of a short-term care option, we’re almost always able to provide emergency care cover within 24 hours’ notice, meaning you’re able to continue with your normal daily routine without worrying about no-one being around to support you with housework or personal care.
