Reviews for our Basingstoke Branch
Simon Ball and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.
Read our Reviews
Adrienne gave very helpful information and understood exactly what we are likely to need, including flexible and evolving care Thank you
we are delighted with the wonderful caring help we are being given and thank you to all involved.
Friendly service. And hopefully the company maybe able to provide a service for my aunt in the future.
I am the carer for my mother so I only have her reporting to go by and her short term memory is mostly very poor so it is difficult to get an accurate impression but the carers have come when they said and have supervised the medicine as requested. I had three calls after the first visit Thursday morning and none since so I think it is working well.
Always can get an answer either by phone or email. Laura in the office is brilliant and Dereks Carer Brandon is great.
Good reliable service
Laura has been great organising Derek’s care plan and Brandon is such a smashing chap, so helpful and polite with always a smile
Great efficient and friendly response to enquiry
It was very helpful and I got a ball park figure for the cost of live in care which is what I needed
My husband and I have been delighted with the way we have been treated by all the team and are extremely grateful. Long may they continue
Easy to contact.. Immediate response.. Professional carers
Everyone who came was friendly and willing to help in any way they could
Everything is going well and feel assured my great aunt and uncle are being looked after well.
Carer came on time, was polite and performed all tasks requested well.
Laura was polite, attentive and efficient during her assessment.
All the arrangements were carried out as requested
Melanie was very cheerful, understanding and knowledgable. She was really helpful.
Very helpful reassuring and sensible, I should have scored 5 but still hoping for someone with a magic wand
Professional, caring , clear to understand:)
It seems very professional and caring
Called today , meeting on Thursday __
Very helpful with enquiry
Helpful, knowledgeable advice.