We have been providing high quality care at home for over 30 years and are therefore experts in supporting people to stay just where they want to be. Whether you need a short visit so your dog can be walked or housework completed, or perhaps you require more complex care for several hours at a time, your dedicated and friendly carer will be able to undertake a range of tasks. These include personal care, mobility support, manual handling & hoisting, meal preparation and much more. Maybe you enjoy visiting the shops at Festival Place? Your carer can accompany you wherever you wish to go so you never feel isolated, or that your routine needs to change.
Your carer will follow a support plan that will be put together by the Basingstoke team in partnership with you and your family, making sure that every aspect of your care journey is centred around you and the way you like things done. Your home is your safe space, where you like things done to your specifications and that’s exactly what your carer will do; at all times retaining your dignity and supporting you to be as independent as you want to be.
There could be several reasons why you or a family member are considering care at home; perhaps you’ve been in hospital and you’re about to be discharged, you may have had a fall, or are recovering from an illness. It may be that your family live elsewhere and they feel you could benefit from support that they’re unfortunately not near enough to give you. Whatever the situation, you can be assured that the team at Basingstoke will guide you through every aspect of your care journey, explaining what care involves and discovering how you would like it delivered.
Carers for limited hour visits
You may have recently been unwell or perhaps you’ve been feeling less able to complete tasks that you used to do routinely? We can all benefit from some extra support at certain times in our lives and you shouldn’t feel that having a carer means you are no longer independent. Perhaps you are anxious during the night as you find it difficult to sleep and you would welcome the reassurance of knowing someone is there to help you during the hours of darkness. Regardless of your situation, Helping Hands carers work hard to ensure you are always at the centre of your care experience and they will never make you feel less independent. They are there to support you, not take over, and very quickly you will hopefully come to regard them as a friend.
Intermittent long-term visits
We all need a break sometimes and with the best will in the world, if you are looking after a family member yourself, there will be times when you need to step back and let someone else take over for a while. Helping Hands Basingstoke can support you with short or longer-term respite care if you just need to take some time back for yourself. Perhaps you want to spend some quality time with your family or even go on holiday? You deserve to have some time to relax and knowing that your loved one is being cared for as you and they would wish, means you can have a guilt-free break.
Carers for immediate situations
We never know what life is going to hand us, so it’s reassuring to know that if an emergency arises, there is a local care company who can support you at short notice. Perhaps it’s an unexpected hospital discharge, a suddenly deteriorating condition or aftercare from an accident, but whichever situation it is, the team at Basingstoke can get a carer in to support you or a loved one, often in under 24 hours.
Branch Manager Simon and his team of expert carers are already supporting many people in the local area, so you know you’ll be in good hands. All the carers are trained locally, both when they first join us and in an ongoing programme of support and development, including manual handling, dementia care, first aid, medication administration and safeguarding. We are not an agency; all of our carers are employed directly by us so you can be confident in our professional standards that have seen the Basingstoke branch rated effectively by the Care Quality Commission (CQC) since their initial registration.
