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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open until 5:30 PM

Existing customer
01256 591776

Lines open until 5:30 PM

Existing customer
01256 591776

Visiting care and home care in Basingstoke

Our team providing home care in Basingstoke are a group of care professionals, fully-trained and directly employed by Helping Hands. With regular, ongoing training, all of our staff are constantly expanding their knowledge and skillset in line with the Care Quality Commission.

Located a stone’s throw away from the bustling Festival Place shopping centre is the Helping Hands Branch of Basingstoke. Our branch is home to a range of professional carers who provide exceptional service throughout all levels of care

Whether it’s support for getting out and about or help with complex care needs, your local team are here to help and support you. Get in touch to plan a care package tailored to your needs, whether you need a 30-minute visit per week or around-the-clock live-in care.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Basingstoke

Our carers provide a wide range of support across Basingstoke, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Basingstoke
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Basingstoke
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    What families say about our care
    CQC Logo
    Fully regulated care supporting Basingstoke

    Our Basingstoke branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Basingstoke

    Here at Helping Hands we offer individually tailored, high quality home care in Basingstoke, ensuring that the very best standards of support are delivered by our carers to each and every one of our customers.

    Simon and his team provide everything from companionship and housekeeping services, through to providing more complex healthcare support for people living with conditions such as dementia, multiple sclerosis, a spinal injury, Parkinson’s, an acquired brain injury or life after a stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own homes, irrespective of their personal or medical needs.

    The team of dedicated carers across Basingstoke and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and Branch Manager Simon. We draw on our extensive knowledge of care, having first launched Helping Hands in Warwickshire in 1989.

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    Live in care to suit your needs

    If you need a more intense level of care, our carers are fully trained to provide you with the support you require, on your terms. Live-in care in basingstoke means exactly that – a carer will live with you in your home and be there to help you around the clock.

    It may be that you need help with household duties and taking medication throughout the day, or it may be that you need someone to accompany you to work if you are living with a progressive condition. We’re here to provide you and your loved ones, with the peace of mind that you are in capable and caring hands.

    To find out what is live in care, click here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Basingstoke

    You can be confident in the expert knowledge of our Basingstoke carers. All fully-trained and professionally equipped for their role, each and every one of our carers receive continuous training to ensure their practice is top notch.

    Recognising our commitment to the highest standards of care, Helping Hands has been endorsed as a Centre of Excellence for our rigorous training programme – the first and only care provider to do so. Our carers providing home care in Basingstoke fully implement everything they have learnt and give the very best to every customer they interact with.

    All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Bespoke respite care

    From time to time, there may be a need for you or your loved one to have some respite care. In order to keep disruption to a minimum, we can meet with you and your carer to find out what suits you best – whether that’s how much milk you take in your coffee or where your favourite walk is.

    There may also be instances where you need respite care at short notice, such as the following:

    • Hospital discharge – if you need care after a spell in hospital to get you back on your feet.
    • Emergencies – for times when your regular carer is unable to be there, perhaps due to a family emergency.
    • One-off occasions – when there are special events that you want to attend that requires some support.

    Our Basingstoke care team are able to care for you as soon as you need them, even if that’s at short notice.

    Supporting communities across Basingstoke

    Our carers provide home care in Basingstoke and nearby areas including these locations.

    Local updates
    Two women sit outdoors, chatting and laughing whilst holding white mugs. One woman wears a yellow jacket and sunglasses, and the other has long hair. Greenery surrounds them, creating a relaxed, friendly atmosphere.
    How much does home care cost in Basingstoke?

    How Do I Arrange My Home Care? If you’re looking for a trustworthy home care...

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    A smiling carer in a purple uniform stands outdoors, linking arms with an older woman in a light blue cardigan and white blouse. They both look happy, with greenery and a wooden fence in the background.
    Helping a customer with dementia in Basingstoke

    One of the carers at the Basingstoke branch has gone above and beyond the call...

    Read more
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    FAQs

    Home care in Basingstoke can provide invaluable support for anyone who wishes to remain in familiar surroundings while receiving extra help. Whether you need assistance with personal care, household tasks, companionship or specialist support, our Basingstoke team are here to help you maintain your independence. We believe that staying at home offers comfort and reassurance, and our tailored one-to-one care is centred entirely around you.

    The cost of home care in Basingstoke depends on the level and type of support you choose. Our flexible packages range from short weekly visits to full-time live-in care, ensuring you only pay for the support you need. Our friendly Basingstoke team will happily discuss your requirements and provide clear, transparent pricing so you can plan with confidence.

    Yes, your care plan can always be adjusted as your needs evolve. We understand that life can change, and your support should reflect that. Whether you require additional hours, a different type of care or a gradual reduction in visits, our Basingstoke team will work closely with you to keep your care personal, responsive and reassuring.

    If you need support urgently, we’ll aim to begin your care within 72 hours of your first call. A free care assessment will take place in your home with your local Basingstoke care manager. Once we’ve agreed your personalised care plan, we’ll arrange the earliest possible start date so you feel supported without unnecessary delay.

    Home care begins with a call to our welcoming customer support team. We’ll organise a free care assessment at your home with your local Basingstoke care manager, giving you the opportunity to discuss your needs in detail. Together, we’ll create a tailored care plan and, if you’re happy to proceed, match you with carers who are well suited to you.

    Every Helping Hands carer in Basingstoke is directly recruited, vetted, trained and employed by us. They are fully insured and bonded, offering you complete peace of mind. We’re committed to providing safe, reliable and compassionate care at all times.

    If your regular carer is unavailable, we’ll arrange a trusted replacement to ensure there is no gap in your support. We’ll aim to keep visit times as close as possible to your usual schedule, maintaining consistency and familiarity in your daily routine.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01256 442176
    Branch information
    Address

    Helping Hands Basingstoke, Flavo Suite, Champion House, Wella Road, Basingstoke, RG22 4AG

    Show in maps Basingstoke Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed