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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting home care in Basingstoke

Located a stone’s throw away from the bustling Festival Place shopping centre is the Helping Hands Branch of Basingstoke.

Simon, our Branch Manager, and his team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Basingstoke, Andover, Winchester and the surrounding areas.

Whether it’s support getting out and about or help with complex care needs, your local team are here to help and support you.

Meet Simon Ball, our Branch Manager

"Hi, I'm Simon, the Branch Manager for Helping Hands in Basingstoke. Here at the Basingstoke branch, we have a fantastic group of carers who are always willing to go the extra mile, and I’m proud that we’re able to support people within the local community to live comfortable and independent lives within their own homes. I’ve worked in the area for a number of years and have some great local connections."

Visiting home care in Basingstoke

Here at Helping Hands we offer individually tailored, high quality home care, ensuring that the very best standards of support are delivered by our carers to each and every one of our customers.

Simon and his team provide everything from companionship and housekeeping services, through to providing more complex healthcare support for people living with conditions such as dementia, multiple sclerosis, a spinal injury, Parkinson’s, an acquired brain injury or life after a stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own homes, irrespective of their personal or medical needs.

The team of dedicated carers across Basingstoke and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and Branch Manager Simon. We draw on our extensive knowledge of home care, having first launched Helping Hands in Warwickshire in 1989.

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Having been let down by an unreliable agency it was a great relief to feel sure all visits would be undertaken with compassion and experience. I would thoroughly recommend Helping Hands.

K Woolerton

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How visiting care is helping Oscar

Live-in care in Basingstoke

If you need a more intense level of home care, our carers are fully trained to provide you with the support you require, on your terms. Live-in care means exactly that – a carer will live with you in your home and be there to help you around the clock.

It may be that you need help with household duties and taking medication throughout the day, or it may be that you need someone to accompany you to work if you are living with a progressive condition. We’re here to provide you and your loved ones, with the peace of mind that you are in capable and caring hands.

To find out what is live in care, click here.

Domiciliary care to suit you

As a viable alternative to residential care, domiciliary care offers the highest level of care that is suited to your routines and habits. Whether that be going out to the shops every Monday morning or stopping off for a slice of cake at the local café – our care packages are totally bespoke for you.

For many, leaving the comforts of their own home can be unsettling, particularly if you are living with a partner, family member or friend. Yet live-in care can be the solution you are looking for to ensure you’re feeling reassured and relaxed at home.

Specialist dementia care from our expert team

Adjusting to life with dementia can often be difficult for everyone involved, and with more people living with dementia than ever, we understand the upheaval this condition can cause. Yet with the right support and care in place, we believe that no one that has dementia needs to leave their home.

From our Dementia Care Guide and tips to supporting yourself or loved ones with dementia, to understanding exactly what dementia is, our team has the tools to ensure care is of the highest standard, regardless of the type of dementia or the stage of dementia you are living with.

Elderly care that considers you

Elderly care covers all aspects of care that may be needed for those that are more senior and are struggling with everyday tasks, or may have a condition that they have developed later on in life that they need support with.

We also recognise the importance of healthy living both physically and mentally. Even if we can assist you with walking to the Basingstoke library and taking part in a weekly book group, we will be there for you.

Respite care in Basingstoke

From time to time, there may be a need for you or your loved one to have some respite care. In order to keep disruption to a minimum, we can meet with you and your carer to find out what suits you best – whether that’s how much milk you take in your coffee or where your favourite walk is.

There may also be instances where you need respite care at short notice, such as the following:

  • Hospital discharge – if you need care after a spell in hospital to get you back on your feet.
  • Emergencies – for times when your regular carer is unable to be there, perhaps due to a family emergency.
  • One-off occasions – when there are special events that you want to attend that requires some support.

Our Basingstoke care team are able to care for you as soon as you need them, even if that’s at short notice.

Our dedicated team of live-in carers

You can be confident in the expert knowledge of our Basingstoke carers. All fully-trained and professionally equipped for their role, each and every one of our carers receive continuous training to ensure their practice is top notch.

Recognising our commitment to the highest standards of care, Helping Hands has been endorsed as a Centre of Excellence for our rigorous training programme – the first and only home care provider to do so. Our team at Basingstoke fully implement everything they have learnt and give the very best to every customer they interact with.

All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

Areas across Basingstoke that we cover:

Basingstoke Oakley Overton
Laverstoke Whitchurch Westgate on Sea
Hannington Upton Grey Herriard
Lasham East Stratton Cliddesden
Sherborne Dummer Ashley Warren


Find out more about live-in care or visiting care in Basingstoke

Choosing the right care option can often seem like a daunting decision, but Helping Hands is here to answer any questions you may have. If you are considering visiting care or live-in care in Basingstoke and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.

You can visit our Basingstoke team on Winchester Street, Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

If you’d like to set-up a meeting with Simon and his team, we’re here to take your call seven days a week.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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With many opinions about last year why not help us to make a difference to those that are less fortunate and vulnerable and make this a year to look forward to. If you can commit full time or just a few days a week that could make all the difference to someone.

So if you are over the age of 18 with a full uk driving licence and your own vehicle, click the link below to start your amazing journey with us. Starting rate is £11. 50. Look forward to speaking to you soon.

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With many opinions about last year why not help us to make a difference to those that are less fortunate and vulnerable and make this a year to look forward to.  If you can commit full time or just a few days a week that could make all the difference to someone.  

So if you are over the age of 18 with a full uk driving licence and your own vehicle, click the link below to start your amazing journey with us.  Starting rate is £11. 50.  Look forward to speaking to you soon.

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