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Locally managed service


Little and often, companionship to nursing. With branches nationwide.

5 out of 5 stars from 1 review


Our friendly and compassionate team in Reading offer bespoke home care to those who require additional support with everyday activities. Regulated by the Care Quality Commission (CQC) for our training, safety and responsiveness, we are committed to providing person-centred care to uphold your independence.

With a dedicated team of carers covering Calcot, Caversham, Crowthorne, Earley, Henley-on-Thames, Hurst & Earley,  Pangbourne, Reading, Twyford, Wargrave, Woodley and the surrounding areas, the team are here to ensure the very best standards of support are delivered to each and every one of our customers.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01189117462 *If you are an existing customer, please use the branch phone number

Branch address

Regus, 9 Greyfriars Road, Reading, Berkshire RG1 1NU (see on maps)

Live-in care and visiting care in Reading

As the largest town without a city status in the UK, there is more to Reading that meets the eye. Made famous for the 3B’s – beer, bulbs and biscuits – it was home to the first ever Little Chef restaurant, and is now a residence for a dedicated team of Helping Hands carers.

Whether you need regular support throughout the week via our visiting care service or someone on hand whenever you need them with our live-in care service, our Reading team will work closely with you to find the right solution for you. We specialise in home care that fits entirely around you and your routine, enabling you to live independently.

Meet the team

Katriona Beeton

Meet Katriona Beeton, our Branch Care Manager, Reading

"When I found Helping Hands, I knew I had come across something special, a company that cares, the foundation of the entire company is kindness and I have been met with nothing but. Throughout my time here so far I have been empowered to ensure nothing but the best for my team and customers and being able to make an impact in people's lives, no matter how big or small. I know we've done a great job by the smile on the customers' & teams' faces.
"I am a hardworking, multi-skilled professional with almost 10 years’ experience within the care sector. I have worked in multiple roles within the industry such as Dementia Care, Nursing Care, Residential Care, Mental Health and Learning Disability Care."

Louise Bradley

Louise Bradley

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Visiting care to suit you in Reading

Whether you need support with your personal care, housekeeping or getting out into your local community, our compassionate team of Reading carers are here to ensure that you are able to live your life on your terms, and in the comfort of your own home. We understand how important it is for you to feel safe and independent in your home, that’s why the team will work with you to provide a bespoke package of care that is built entirely around you and your needs.

With over 30 years’ experience supporting thousands of families across England and Wales, our Reading team are fully equipped to cater for conditions ranging from dementia, acquired neurological injuries, mental health, cerebral palsy and many more. So whether you need visits that are little and often to help you around the house or clinical support such as PEG feeding or stroke aftercare, the team are here to ensure that you can continue to live the life you want to – just with a little help along the way.

Live-in care in Reading

We understand that when the need arises for more intensive support, it can be distressing for you and your loved ones – especially if you feel that residential care isn’t the most suitable option for you. With live-in care from our Reading team, one of our dedicated carers will live with you in your home to ensure that you have the round-the-clock support you need to feel safe and independent at home and out in the local community.

Live-in care from our Reading team is more than just practical care; your mental wellbeing matters too. We’ll work with you to find a carer that shares your personality, hobbies and interests, so you have more than just a carer; you’ll have friendship. So if football is your passion and you want to head out to the Madejski Stadium and cheer on your team, we’ll be right there with you in a blue and white scarf.

And with the support of our clinical nurses, our Reading team are fully equipped to support with more complex care requirements such as PEG feeding and catheter care, so you can rest assured that you’re in good hands.

To find out what is live in care, click here.

Private care in Reading

Whether you decide to have private care on a visiting or live-in basis, Helping Hands’ dedicated and compassionate carers will ensure that you get to live your life in the best way you can, in the home you love. If the thought of moving to residential care fills you with worry you need to know that you can remain in your own home and receive care for any level of condition, from the most complex down to simple companionship. Your care is always tailored exactly to your needs and thanks to your bespoke support plan your carers will always ensure your care follows your routines and preferences. So if you’re adamant you should remain at home to receive your care then so are we, and our local care team can make this a reality for you. You call the shots – from mealtimes to bedtimes, and it’ll always be that way, as you’ll forever be at the centre of your care journey.

Better than a care agency in Reading

Being a private care provider, rather than a care agency, means that at Helping Hands we employ and pay our carers directly and take full responsibility for their general wellbeing. Often care agencies will require customers to pay their carers directly. This results in all sorts of unexpected and unwanted fees and paperwork that can often become time-consuming and stressful. With home care from Helping Hands, we take care of all the fiddly admin and we make sure our carers are always well looked after, ensuring that they’re able to focus on providing you or your loved one with the best possible care.

Domiciliary care in Reading

After supporting thousands of families across England and Wales for over 30 years, we know exactly what it takes to provide great care. With domiciliary care from our Reading team, we don’t just provide care; we support and encourage you to live your life entirely on your terms, making the most out of each day.

The great thing about home care is that you have complete autonomy over the frequency and intensity of the support you receive. And with no visiting restrictions, no set mealtimes or menus and no daily schedules to follow, the only person who has control over how you live each day is the person who matters most – you.

One-to-one dementia care to support you and your loved ones

As one of the leading dementia specialists in the UK, we understand the difficulties that a dementia diagnosis can bring for you and your loved ones. There are over 100 different variants of the condition and each person can be affected in their own individual way; that’s why the team provide personalised dementia care packages that are completely unique to you and your needs.

Dementia care is more than just practical support, it’s about remembering the person behind the dementia and bringing the memories of that person to life. That’s why we’ll work closely with you and your family to provide guidance and support that enables you to communicate and enjoy your time together, whether that’s singing your favourite song from your childhood years or creating a life story book together.

Elderly care to preserve your independence

Here at Helping Hands, we’re committed to giving you the support you need to live safely and independently at home. Whether you are in your more senior years and you are finding more difficulty in your day-to-day routine, or you have a loved one who is and you are concerned for their wellbeing, the team are here to support you with whatever it is you need.

Whether you need visits that are little and often to help you with your household chores and meal preparation, or more intensive support to help you through the day and night; we’re here to help.

Respite care for your short-term needs

With personalised Reading respite care packages, we ensure that you have the high-quality care that you need, for as long as you need it. Your usual caregiver may be going on holiday and you need someone to care for you until they return home, or perhaps you are due to be discharged from hospital following an unexpected illness or injury and you’d like some support on your road to recovery. Whatever it is you need, we’ll provide a seamless transition between carers so that you can continue to receive the high-quality care you need, with minimal disruption to your usual routine.

Fully-trained carers to support you in Reading

Helping Hands was founded in 1989 as a way to enable those who needed a little extra support to remain in the comfort of their own homes. Thirty years later, we’re proud to be providing the same level of outstanding care that we always have – but it wouldn’t be possible without the commitment of our wonderful carers.

Each carer that joins our team goes through a stringent recruitment process that includes full background checks, such as Disclosure Barring Service (DBS) screenings, and a detailed training programme. But perhaps most importantly, our carers are selected on more than just their skills and expertise, they all must have the one quality that is pivotal to becoming a part of our team: compassion.

Here at Helping Hands we are fully regulated by the Care Quality Commission (CQC), which ensures that we are consistently providing a safe, effective and responsive service. And thanks to the dedication of our wonderful carers, support staff and management teams, we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

Find out more about care in Reading

If you’d like to speak to the team about the care packages we can provide for you or your loved one, we’d love to hear from you. Please call us – we’re here to take your call seven days a week.

If you’d prefer to meet face-to-face, simply advise us of a time and a place that suits you best and we’ll be there.

Call us on 01189117462 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Reading to ensure our customers receive the best possible live in and home care service.

5 out of 5 stars, from 1 review


taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 8 reviews

Our credentials

Our Reading branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

Regus, 9 Greyfriars Road, Reading, Berkshire RG1 1NU Show on Map

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