Reading

Live-in care and visiting home care in Reading

As the largest town without a city status in the UK, there is more to Reading that meets the eye. Made famous for the 3B’s – beer, bulbs and biscuits – it was home to the first ever Little Chef restaurant, and is now a residence for a dedicated team of Helping Hands carers.

With a dedicated team of carers covering Reading, Emmer Green, Dunsden, Woodley, Hare Hatch, Crowsley, Whistley Green, Wargrave, Knowl Hill and the surrounding areas, Branch Manager Simon and his team are here to ensure the very best standards of support are delivered to each and every one of our customers.

Meet Simon, our Branch Manager

"Hi, I'm Simon, the Branch Manager for Helping Hands in Reading. Here at the Reading branch, we have a fantastic group of carers who are always willing to go the extra mile, and I’m proud that we’re able to support people within the local community to live comfortable and independent lives within their own homes. I’ve worked in the area for a number of years and have some great local connections."

Meet our team

Simon Ball

Meet Simon, the Branch Manager for Basingstoke & Wokingham

Ursula Furtenbach-Wilson

Regional Care Director, London

Zoe Miah

Area Care Manager, South East

Visiting home care to suit you in Reading

Whether you need support with your personal care, housekeeping or getting out into your local community, our compassionate team of Reading carers are here to ensure that you are able to live your life on your terms, and in the comfort of your own home. We understand how important it is for you to feel safe and independent in your home, that’s why Simon and his team will work with you to provide a bespoke package of care that is built entirely around you and your needs.

With over 30 years’ experience supporting thousands of families across England and Wales, our Reading team are fully equipped to cater for conditions ranging from dementia, acquired neurological injuries, mental health, cerebral palsy and many more. So whether you need visits that are little and often to help you around the house or clinical support such as PEG feeding or stroke aftercare, Simon and his team are here to ensure that you can continue to live the life you want to – just with a little help along the way.

The carers were amazing, so happy, and always on time. They were really friendly and did all we asked of them. They treated my mother-in-law with respect and dignity.

Kay, a visiting care customer

Live-in care for total peace of mind

We understand that when the need arises for more intensive support, it can be distressing for you and your loved ones – especially if you feel that residential care isn’t the most suitable option for you. With live-in care from our Reading team, one of our dedicated carers will live with you in your home to ensure that you have the round-the-clock support you need to feel safe and independent at home and out in the local community.

Live-in care from our Reading team is more than just practical care; your mental wellbeing matters too. We’ll work with you to find a carer that shares your personality, hobbies and interests, so you have more than just a carer; you’ll have friendship. So if football is your passion and you want to head out to the Madejski Stadium and cheer on your team, we’ll be right there with you in a blue and white scarf.

And with the support of our clinical nurses, our Reading team are fully equipped to support with more complex requirements such as PEG feeding and catheter care, so you can rest assured that you’re in good hands.

Domiciliary care in Reading

After supporting thousands of families across England and Wales for over 30 years, we know exactly what it takes to provide great care. With domiciliary care from our Reading team, we don’t just provide care; we support and encourage you to live your life entirely on your terms, making the most out of each day.

The great thing about home care is that you have complete autonomy over the frequency and intensity of the support you receive. And with no visiting restrictions, no set mealtimes or menus and no daily schedules to follow, the only person who has control over how you live each day is the person who matters most – you.

One-to-one dementia care to support you and your loved ones

As one of the leading dementia specialists in the UK, we understand the difficulties that a dementia diagnosis can bring for you and your loved ones. There are over 100 different variants of the condition and each person can be affected in their own individual way; that’s why Simon and his team provide personalised dementia care packages that are completely unique to you and your needs.

Dementia care is more than just practical support, it’s about remembering the person behind the dementia and bringing the memories of that person to life. That’s why we’ll work closely with you and your family to provide guidance and support that enables you to communicate and enjoy your time together, whether that’s singing your favourite song from your childhood years or creating a life story book together.

Elderly care to preserve your independence

Here at Helping Hands, we’re committed to giving you the support you need to live safely and independently at home. Whether you are in your more senior years and you are finding more difficulty in your day-to-day routine, or you have a loved one who is and you are concerned for their wellbeing, Simon and his team are here to support you with whatever it is you need.

Whether you need visits that are little and often to help you with your household chores and meal preparation, or more intensive support to help you through the day and night; we’re here to help.

What I enjoy most about care is seeing my customers and building relationships with them. I believe it is an achievement to gain their trust and I am so proud of what I do.

Molly, a visiting carer in Reading

Respite care for your short-term needs

With personalised respite care packages from Simon and his team, we ensure that you have the high-quality care that you need, for as long as you need it. Your usual caregiver may be going on holiday and you need someone to care for you until they return home, or perhaps you are due to be discharged from hospital following an unexpected illness or injury and you’d like some support on your road to recovery. Whatever it is you need, we’ll provide a seamless transition between carers so that you can continue to receive the high-quality care you need, with minimal disruption to your usual routine.

Fully-trained carers to support you in Reading

Helping Hands was founded in 1989 as a way to enable those who needed a little extra support to remain in the comfort of their own homes. Thirty years later, we’re proud to be providing the same level of outstanding care that we always have – but it wouldn’t be possible without the commitment of our wonderful carers.

Each carer that joins our team goes through a stringent recruitment process that includes full background checks, such as Disclosure Barring Service (DBS) screenings, and a detailed training programme. But perhaps most importantly, our carers are selected on more than just their skills and expertise, they all must have the one quality that is pivotal to becoming a part of our team: compassion.

Here at Helping Hands we are fully regulated by the Care Quality Commission (CQC), which ensures that we are consistently providing a safe, effective and responsive service. And thanks to the dedication of our wonderful carers, support staff and management teams, we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

Areas across Reading that we cover:

Find out more about care in Reading

If you’d like to speak with Simon about the care packages we can provide for you or your loved one, we’d love to hear from you. Please call us on 0118 911 5475 – we’re here to take your call seven days a week.

If you’d prefer to meet face-to-face, simply advise us of a time and a place that suits you best and we’ll be there.